Showroom manager Work, Jobs in Wales (with Salaries)

Operations Manager
Osborne Jones Log Burner And Stoves Ltd —Swansea
- From £35,000 a year
- Full-time
- Management
- Sales
- Customer service
- Sick pay
Quick apply
15h
Assistant Branch Manager
Travis Perkins —Rhondda
- Full-time
- Customer service
- Leadership
6d
Sales Advisor
FlooringSuperstore.com —Swansea
- Up to £40,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
4d
Sales & Service Team Manager
B&Q —Wrexham
- £30,000 - £33,000 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
4d
Head of Fabrication
Mandarin Stone —Monmouth
- Monday to Friday
- Supervising experience
- Continuous improvement
- Quality control
- Relocation assistance
- Annual leave
Retail Sales Advisor - Haverfordwest 24hrs Part Time
Oak Furnitureland —Haverfordwest
- £44,650 - £49,450 a year
- Part-time
- Customer service
- Retail sales
- Free parking
- Employee assistance programme
Retail Sales Advisor - Haverfordwest
Oak Furnitureland —Haverfordwest
- £44,650 - £49,450 a year
- Full-time
- Customer service
- Retail sales
- Free parking
- Employee assistance programme
Customer Account Manager
Orangebox —Cardiff
- £27,875 a year
- Full-time
- Databases
- Organisational skills
- In-person
- Employee discount
Quick apply
Retail Sales Advisor - Cardiff
Oak Furnitureland —Cardiff
- £48,300 - £53,950 a year
- Full-time
- Customer service
- Retail sales
- Free parking
- Employee assistance programme
3d
Bedroom Furniture Installer: Sub-Contracted
Wren —Cardiff
- £250 - £375 a day
Quick apply
Template Surveyor
Wren —Newport
- £29,000 a year
- Weekend availability
- Continuous improvement
- Communication skills
- Annual leave
Quick apply
9h
Parts Sales Advisor
RVW Pugh —Church Stoke
- Overtime
- Computer skills

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Operations Manager

Osborne Jones Log Burner And Stoves Ltd
Swansea

Quick apply

Job details

Full-time
From £35,000 a year
15 hours ago

Benefits

Company pension
Company events
Pay rise
Sick pay
On-site parking

Qualifications

Driving Licence
Customer relationship building
Management
Resource allocation planning
Operations management
Closing procedures
Sales
Customer service
Computer literacy
Safety toolbox talks
Handling customer enquiries
Health and safety inspection
Maths
Continuous improvement
Team management
Client services
Opening procedures
Customer relationship management
Organisational skills
Stocking
Computer skills
Customer interaction
Manual handling
AI
Leadership
Mechanical knowledge
Health and safety briefings
Operations leadership experience
Time management
Rota coordination

Full job description

About Us
Osborne Jones Logburners & Stoves LTD is one of the fastest-growing fireplace and stove businesses in South Wales — proud winners of Welsh Business of the Year 2025. We’re known for delivering a premium customer experience, from showroom to installation, and we’re now looking for a Operations Manager to join our Swansea team.

What We’re Looking For

We are seeking a dedicated, organised and proactive Operations Manager to oversee the daily operations of the business and ensure the efficient running of every department.

The successful candidate will be responsible for managing our installation teams, overseeing both retail showrooms, coordinating customer enquiries, managing the installation diary and ensuring every installation is completed to the highest standard.

This is a varied, hands-on management role that requires excellent organisational skills, strong leadership, commercial awareness and the ability to manage multiple priorities simultaneously. The ideal candidate will be confident working with both customers and staff, have strong computer skills, and be capable of making decisions that keep the business running smoothly.

Key Responsibilities

Operations Management

Manage the day-to-day operation of Osborne Jones Fireplaces and oversee the smooth running of all operational activities.
Ensure efficient communication between the office, showrooms and installation teams using our internal system.
Continuously improve operational systems and procedures.

Installation Team Management

Lead and manage all fireplace installation teams.
Schedule and allocate work efficiently.
Ensure company procedures and installation standards are followed.

Diary & Scheduling

Manage the installation diary.
Schedule installations, servicing and maintenance work.
Allocate labour and resources efficiently.
Reorganise schedules when required due to unforeseen circumstances.
Book jobs and maintain accurate records using the company's management systems.

Customer Service & Sales

Manage customer enquiries.
Respond promptly to customer enquiries.
Build and maintain strong customer relationships.
Ensure every customer receives an exceptional experience throughout their project.

Showroom Management

Take responsibility for the daily operation of both Osborne Jones Fireplaces showrooms by ensuring:

High presentation standards.
Excellent customer service.
Stock availability.
Product displays are maintained.
Health & Safety compliance.
Opening and closing procedures are followed.

Health & Safety

Promote a strong health and safety culture.
Carry out Health & Safety checks.
Ensure engineers comply with company safety procedures.
Conduct regular inspections of tools, equipment and vehicles.
Ensure compliance with all current legislation and company policies.
Deliver toolbox talks and safety briefings.
Ensure safe manual handling practices are followed.

Skills & Experience

The ideal candidate will have the following skills,

Previous experience in an Operations Manager or similar leadership role preferably in a service based business.
Strong organisational and time management skills.
Excellent computer skills.
Experience using scheduling or job management software.
Excellent communication and leadership abilities.
Strong customer service skills.
Experience managing operational teams.
Good mechanical understanding and practical problem-solving ability.
Strong attention to detail.
Ability to prioritise workloads and remain calm under pressure.
Basic mathematical skills for operational reporting and stock management.

Experience within the construction, heating, fireplace or home improvement industry would be advantageous but is not essential.

Essential Requirements

Full UK Driving Licence.
Professional appearance and excellent customer manner.
Management and leadership background

Why Join Us?

Salary £30,000 -£35,000+ (based on experience)
Full training and career development opportunities
Supportive team with a strong, family-like company culture
Room to progress within a growing, multi award-winning business
Company benefits and events

Apply now and become part of the Osborne Jones journey.

Job Type: Full-time

Pay: From £35,000.00 per year

Benefits:

Company events
Company pension
On-site parking
Pay rise
Sick pay

Work Location: In person

Quick apply

Refine Your Search

showroom manager jobs in wales

Operations Manager

Assistant Branch Manager

Sales Advisor

Sales & Service Team Manager

Head of Fabrication

Retail Sales Advisor - Haverfordwest 24hrs Part Time

Retail Sales Advisor - Haverfordwest

Customer Account Manager

Retail Sales Advisor - Cardiff

Bedroom Furniture Installer: Sub-Contracted

Template Surveyor

Parts Sales Advisor

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