Customer service manager Work, Jobs in Wallisdown, Dor (with Salaries)

Billing Team Leader
Pennon Water Services —Bournemouth
- £32,752 a year
- Organisational skills
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Brand & Content Lead (in-house)
Body Jewellery Ltd —Poole
- £40,000 - £45,000 a year
- Weekend availability
- Social media management
- Analysis skills
- Travel
- Free parking
- Store discount
Quick apply
6d
Project Manager
Bistech Group plc —Ferndown
- Up to £55,000 a year
- Full-time
- Customer service
- Continuous improvement
- Budgeting
- Employee assistance programme
Quick apply
2d
Educational Office Manager (with Finance skills)
Dorset Pathways —Poole
- Up to £30,000 a year
- Full-time
- Customer service
- Administrative experience
- Human resources
Quick apply
2d
New Product Development Manager (FMCG)
Zest Plan —Bournemouth
- £35,000 - £45,000 a year
- Annual leave
11d
Sales Centre Manager
Bidfood —Salisbury
- £47,500 a year
- Training & development
- Communication skills
- Employee discount
Quick apply
Gym & Duty Manager
Bournemouth University —Bournemouth
- £26,093 - £31,236 a year
- Weekend availability
- Hybrid work
- University
- Leadership
- Annual leave
- Flexitime
2d
Assistant Store Manager
Mountain Warehouse —Swanage
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
13d
Client Service Account Manager - Associate
JPMorganChase —Bournemouth
- Full-time
- Organisational skills
- Communication skills
Assistant Hotel Manager
TravelodgeHotels —Bournemouth
- £29,000 a year
- Full-time
- Bar
- Customer service
- Hotel
- Annual leave
- Employee discount
Quick apply
13d
Assistant Store Manager
Hotel Chocolat —Bournemouth
- Microsoft Word
- Customer service
- Computer literacy
- Employee discount
9d
Housing Customer Experience Manager
Wiltshire Council —Salisbury
- £39,862 - £41,771 a year
- Full-time
- Hybrid work
General Manager
Olive By Nicholas James —Romsey
- £37,500 - £45,000 a year
- Full-time
- Inventory control
- Customer service
- Merchandising
Quick apply
4d
Hotel Duty Manager
Premier Inn —Christchurch
- Up to £13.86 an hour
- Full-time
- Customer service
- Hotel
- Team management
- Employee discount
Quick apply
Café & Pilates Studio Manager
Flexx Studio —Poole
- £13.50 - £14.50 an hour
- Full-time
- Hospitality
- Cooking
- Recruiting
- Free parking
- Gym membership
Quick apply
11d
Sales Lead
B&Q —Poole
- £27,709.50 a year
- Full-time
- Customer service
- Data analysis skills
- Annual leave
- Employee assistance programme
Regional Facilities Manager
Urbanbubble —Southampton
- £55,000 - £65,000 a year
- Full-time
- Microsoft Word
- Recruiting
- Annual leave
- Sick pay
Quick apply
5d
Team Leader
Card Factory —Bournemouth
- £13 an hour
- Customer service
- Leadership
1d
Head of Data and Performance (Permanent, Full Time, £57,439.40 - 61576.81 per annum)
Bournemouth Churches Housing Association —Poole
- £57,439.40 - £61,576.81 a year
- Full-time
- Continuous improvement
- Leadership
- Analytics
Quick apply
3d
Designate Centre Manager
Halfords —Poole
- Up to £40,000 a year
- Full-time
- Customer service
- Computer skills
- Training & development
- Annual leave
- Employee discount

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Billing Team Leader

Pennon Water Services -
Bournemouth

Apply Now

Job details

Permanent
£32,752 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Process improvement
Internal department liaison
Performance management
Organisational skills
Customer support
Professional development mentoring
Customer interaction
Training & development
Leadership
Team motivation leadership
Communication skills

Full job description

Powered by Water, Driven by Purpose

A leading water and wastewater retailer, Pennon Water Services (trading as Source for Business), supports over 150,000 businesses accounts across the UK. With a commitment to helping our customers lower their water use and save money, our team provide expert advice on water efficiency, leakage, and contingency.

We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.

Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.

Ready to make a splash? Join our team today.

Billing Team Leader

Location: Bournemouth
Salary: £32,752 per annum
Banding: PWS 3
Department: Operations
Reporting to: Billing Manager

Lead, Inspire and Drive Excellence in Customer Billing

We are looking for an experienced and motivated Billing Team Leader to join our Operations team in Bournemouth. This is an exciting opportunity for someone who enjoys developing people, improving processes, and delivering outstanding customer outcomes.

As the first point of contact for our team of Billing Administrators, you will provide day-to-day support, coaching and guidance while ensuring billing processes are delivered accurately, efficiently and in line with business requirements. You will play a key role in driving performance, developing talent and maintaining exceptional customer service standards.

Key Responsibilities

Lead and support the Billing Administration team.
Coach and develop team members to achieve their full potential.
Monitor performance, quality and productivity standards.
Act as the first point of contact for billing-related queries and escalations.
Complete quality checks and provide feedback to improve performance.
Ensure customer bills are accurate and issued on time.
Support customer switching activities in line with procedures and SLAs.
Work closely with other departments to deliver an excellent customer experience.
Identify opportunities to improve processes and service delivery.
Contribute to the achievement of regulatory and business targets.
Promote customer retention and value-added services where appropriate.

We're looking for an enthusiastic and organised leader who is passionate about developing people and delivering excellent customer service.

You will have:

Previous experience in an administrative or operational environment.
Experience of working within established processes and procedures.
Strong leadership, coaching and motivational skills.
Excellent verbal and written communication skills.
A customer-focused approach with the ability to build positive relationships.
Strong organisational skills with the ability to manage multiple priorities.
Excellent attention to detail and problem-solving abilities.
The confidence to make decisions and support others with complex queries.
A collaborative approach and the ability to work effectively across departments.
GCSEs (or equivalent) in English and Maths.

At South West Water, we believe in rewarding our people for their hard work and dedication. As our
Billing Team Leader you'll enjoy:

Competitive Salary – Based on experience and skills
Bonus Scheme – Rewarding your performance
Pension Scheme – Helping you plan for your future
Healthcare Benefits – Access to employee assistance programs
Professional Development – Support for career growth with training opportunities
Employee Discounts – On various products and services
Generous Annual Leave – Take time to recharge with our holiday entitlement

Closing Date: 31st August 2026

We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values, which are essential to our success, are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.

Apply Now

Refine Your Search

customer service manager jobs in wallisdown, dor

Billing Team Leader

Brand & Content Lead (in-house)

Project Manager

Educational Office Manager (with Finance skills)

New Product Development Manager (FMCG)

Sales Centre Manager

Gym & Duty Manager

Assistant Store Manager

Client Service Account Manager - Associate

Assistant Hotel Manager

Assistant Store Manager

Housing Customer Experience Manager

General Manager

Hotel Duty Manager

Café & Pilates Studio Manager

Sales Lead

Regional Facilities Manager

Team Leader

Head of Data and Performance (Permanent, Full Time, £57,439.40 - 61576.81 per annum)

Designate Centre Manager

I want to receive the latest job alerts for customer service manager in wallisdown, dor

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Billing Team Leader

Location: Bournemouth
Salary: £32,752 per annum
Banding: PWS 3
Department: Operations
Reporting to: Billing Manager

Lead, Inspire and Drive Excellence in Customer Billing

Key Responsibilities

At South West Water, we believe in rewarding our people for their hard work and dedication. As our
Billing Team Leader you'll enjoy:

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customer service manager jobs in wallisdown, dor

I want to receive the latest job alerts for customer service manager in wallisdown, dor

Explore jobs in more locations

Billing Team Leader

Location: Bournemouth Salary: £32,752 per annum Banding: PWS 3 Department: Operations Reporting to: Billing Manager

Lead, Inspire and Drive Excellence in Customer Billing

Key Responsibilities

At South West Water, we believe in rewarding our people for their hard work and dedication. As our Billing Team Leader you'll enjoy:

Location: Bournemouth
Salary: £32,752 per annum
Banding: PWS 3
Department: Operations
Reporting to: Billing Manager

At South West Water, we believe in rewarding our people for their hard work and dedication. As our
Billing Team Leader you'll enjoy: