Business relationship specialist Work, Jobs in Wappenham, Nth (with Salaries)

Cruise Travel Expert
Iglu.com —Rugby
- Weekend availability
- Remote
- Sales
- Customer service
- Organisational skills
- Work from home
- Employee discount
Employee Compliance Specialist
Avery Healthcare —Northampton
- £28,000 a year
- Travel
- IT
- Communication skills
Quick apply
13d
Junior Recruitment Consultant
Christy Media Solutions —Milton Keynes
- £23,000 - £25,000 a year
- Full-time
- Hybrid work
- Sales
- Bachelor's degree
Quick apply
13d
Complaint Resolution Team Leader
Amplius —Milton Keynes
- £40,404 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
1d
Collections Specialist
BSI —Milton Keynes
- £28,050 - £33,000 a year
- Hybrid work
- Microsoft Excel
- ERP systems
- Communication skills
- Annual leave
- Bereavement leave
Stategic Sales Property
BauWatch Group —Northampton
- £60,000 - £90,000 a year
- Full-time
- Hybrid work
- Sales
- English
- Business development
Sales Support Specialist – Partner Alliance
CSafe Global —Long Crendon
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
8d
Legal Enforcement Officer
Amplius —Milton Keynes
- £38,746.40 a year
- Full-time
- Hybrid work
- Travel
- IT
12d
Key Account Specialist Travel Retail EMEA (30k + bonus)
Fossil Group, Inc. —Milton Keynes
- £30,000 a year
- Full-time
- Sales
- English
- Travel
- Free parking
- Employee assistance programme
Quick apply
UK & EU HR Business Partner
Sonepar UK —Milton Keynes
- £40,000 - £44,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Client Services Specialist
Video Inn Production Limited —Northampton
- £25,500 - £30,000 a year
- Full-time
- Microsoft Outlook
- In-person
- Communication skills
- Employee assistance programme
Quick apply
5d
Valuer
Sheldon Bosley Knight —Kineton
- £27,000 - £37,000 a year
- Full-time
- Analysis skills
- Organisational skills
- IT
- Annual leave
- Referral programme
Quick apply
Sourcing Specialist
Network Rail —Milton Keynes
- £35,582 - £57,012 a year
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Travel
- Free parking
- Annual leave
7d
Specialist Support Executive- BPL
Barclays —Northampton
- Continuous improvement
- Leadership
- Communication skills
Customer Experience Specialist - Accounting
Xero —Milton Keynes
- Full-time
- Hybrid work
- Salesforce
- Microsoft Office
- Accounting
Talent Acquisition Specialist (12 month FTC)
Fortescue —Kidlington
- Childcare
- Employee assistance programme
Business Analyst (Data Focus)
University of Oxford —Oxford
- £39,424 - £47,779 a year
- Part-time
- Analysis skills
- University
- Communication skills
- Annual leave
Resourcing Advisor - Allen Motor Group
Allen Motor Group —Northampton
- £35,000 - £38,000 a year
- Organisational skills
- Communication skills
- Time management
- Employee discount
- Referral programme
EHC Assessment and Review Officer
Milton-Keynes-Council —Milton Keynes
- £32,061 - £36,363 a year
- Microsoft Office
- Care plans
- Communication skills
- Annual leave
- Work from home
7d
Regulatory Specialist
Sensient Technologies Corporation —Milton Keynes
- English
- Microsoft Office
- Bachelor's degree
13d

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business relationship specialist jobs near wappenham, nth

Cruise Travel Expert

Iglu.com -
Rugby

Apply Now

Job details

Full-time

Benefits

Work from home
Discounted gym membership
Employee discount
Car scheme

Qualifications

Sales
Customer service
Numeracy
Organisational skills
IT
Negotiation

Full job description

Role Purpose

As a cruise travel expert you will be responsible for ensuring each customer's journey is seamless, from the first phone call or email to when they depart using your extensive knowledge of cruise lines and destinations. You will be part of an energetic and positive team. We’re after people with drive, enthusiasm and flexibility because that’s what our customers expect these days. We want enthusiastic, innovative and passionate people.

Key Responsibilities:

By using your expertise you will maximise sales through the selling of cruise holiday products, ancillaries and spot opportunities to upsell, whilst executing accuracy and diligence
Ability to Switch sell products where needed whilst at the same time taking into account customer needs and desires.
Ensuring all forms of contact - such as phone calls and emails are handled quickly but met with a consistent level of service and meets company standards.
Responsible for completing all required administrative tasks to set guidelines.
You will be accountable for meeting and exceeding personal sales targets and KPIs
You will build valuable relationships with your customers, ensuring your tone of voice, language and contact are in line with our brand guidelines.
Take ownership of customer experience whilst delivering a high level of customer service
Actively working with the business to share recommendations for change based on customer feedback.
Effectively resolve customer complaints where needed

Skills and Experience:

Strong negotiation skills
Target driven mindset with history of meeting and exceeding KPI’s.
Experience of handling customer enquiries, calls and emails professionally.
Good Standard of IT skills including but not limiting to Word, Excel, GDocs

Behavioural Role Fit:

A real passion for travel and customer service
A confident communicator written and spoken with proven persuasive and influencing skills.
Ability to really listen to the customer, quickly identify their needs and make sound recommendations.
Drive for results, commitment, loyalty and service excellence to brand and customers
Have a positive and hard working mentality and enjoy working as part of a team.
Thrives in a sales environment, working under pressure, is self motivated to achieve performance targets.
Excellent attention to detail and understands the impact of errors on the business and customers.
An expert in areas they have visited and can share that knowledge with our customers and colleagues.
Excellent numeracy skills
First-rate organisational skills
Flexibility is key to the success of this role. The ability to adapt to different people, customers, challenges and ways of working.

Role Key Performance Indicators:

Conversion
Base Margin
Margin per booking
Transactions per hour
quality and % of error free work
attendance and adherence
Customer Satisfaction

Why Join Iglu?

Iglu.com is the UK’s largest specialist ski and cruise travel agency, we pride ourselves on our first-hand knowledge of the unique packages and holiday experiences we offer.

Hybrid and Remote working options, you must be based in the UK
Discounted travel offers for family and friends
Gym discounts at all major chains across the UK
Mental Health and Wellbeing Support
Electric Vehicle Scheme
24/7 Online GP Service
Life Assurance for all
Help shape the culture of Iglu by getting involved in our Charity or Social Committee
Bi-annual Company Get Togethers

Working Hours:

37.5 hours over 5 days if applying for full time hours.
Shift pattern between the hours of 9am and 10pm Monday to Friday, 9am - 9pm on Saturday and 10am - 9pm on Sunday/
You will be expected to work 5 out of 8 weekend days.

Start date for this role is 19th Oct 2026

Apply Now

Refine Your Search

business relationship specialist jobs in wappenham, nth

Cruise Travel Expert

Employee Compliance Specialist

Junior Recruitment Consultant

Complaint Resolution Team Leader

Collections Specialist

Stategic Sales Property

Sales Support Specialist – Partner Alliance

Legal Enforcement Officer

Key Account Specialist Travel Retail EMEA (30k + bonus)

UK & EU HR Business Partner

Client Services Specialist

Valuer

Sourcing Specialist

Specialist Support Executive- BPL

Customer Experience Specialist - Accounting

Talent Acquisition Specialist (12 month FTC)

Business Analyst (Data Focus)

Resourcing Advisor - Allen Motor Group

EHC Assessment and Review Officer

Regulatory Specialist

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Why Join Iglu?

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