Head of crm Work, Jobs in Wapping, Gtl (with Salaries)

Head of Retention
Higher Ed Partners (UK) LTD —St Albans
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Social media management
- Salesforce
- Analysis skills
- Health & wellbeing programme
- Employee discount
Quick apply
Head of CRM
Kier Group —London
- Part-time
- Hybrid work
- Travel
- Flexible schedule
1d
Head of Growth
JamDoughnut Ltd —Loughton
- From £75,000 a year
- Full-time
- Social media management
- In-person
- Marketing
- Free parking
- Employee discount
Quick apply
10d
Head of fundraising and marketing CRM & Insights - 6month FTC
Sense —London
- £65,315 a year
- Full-time
- Hybrid work
- CRM software
- Project management
- Travel
Head of Global CRM Programmes & Operations
Ten Group —London
- Full-time
- Hybrid work
- PMP
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
Quick apply
Head of Customer Operations
Redress Digital Services Ltd —London
- £5,800 - £7,200 a month
- Full-time
- CRM software
- English
- In-person
- Free parking
Quick apply
Head of Customer Success
Foundation Partners —London
- £65,000 - £80,000 a year
- Hybrid work
- Sales
- English
- Leadership
- Annual leave
- Employee discount
Quick apply
7d
Head of Retention
Higher Ed Partners —St Albans
- £65,000 - £70,000 a year
- Hybrid work
- CRM software
- AI
- Employee discount
- Referral programme
Global Product Team Lead Senior Director - Talent Acquisition, Alumni & Career Services
Boston Consulting Group —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Head of Global CRM & Lifecycle (6 Month FTC - Maternity Cover)
Trustpilot —London
- CRM software
- IT
- Leadership
- Employee assistance programme
- Employee discount
Head of Customer Experience
Stellify —London
- £95,000 - £110,000 a year
- Hybrid work
- Serving
4d
Head of Customer Experience
Galeta —London
- £60,000 - £70,000 a year
- Full-time
- CRM software
- Hospitality
- Management
- Employee discount
Quick apply
8d
Head of Installed Base - Europe West
IFS —Staines-upon-Thames
- Full-time
- Sales
- English
- Bachelor's degree
Quick apply
Head of Channel Partnerships
Sonata One —London
- Hybrid work
- Salesforce
- Business development
- Bachelor's degree
- Annual leave
- Employee assistance programme
CRM - Senior CRM & Loyalty Manager
Schuh —London
- Full-time
- Salesforce
- English
- Microsoft Office
- Employee assistance programme
- Employee discount
Head of Knowledge Management
International SOS —London
- Computer Science
- Master's degree
- Bachelor's degree
Head of CLM
Haven —Hemel Hempstead
- Part-time
- Hybrid work
- CRM software
- Hospitality
- Sales
- Employee discount
Quick apply
Head of Analytics
Houseful —London
- Full-time
- Hybrid work
- Salesforce
- SQL
- AI
- Annual leave
- Referral programme
Quick apply
Head of new business
Infopro Digital Services Limited —London
- Full-time
- Hybrid work
- Management
- Sales
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Head of Audience - Times Events
News Corp —London
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
3d

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Head of Retention

Higher Ed Partners (UK) LTD -
St Albans

Quick apply

Job details

Permanent | Full-time
£65,000 - £70,000 a year

Benefits

Health & wellbeing programme
Free flu jabs
Company pension
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Social media management
Salesforce
Analysis skills
SEO
B2B
Marketing
Copywriting

Full job description

Head of Retention | £65,000 – £70,000 DOE

Location: Hybrid 3 days on site in either Brighton or St Albans depending on your location

Ready to make an impact? We'd love to hear from you.
To be considered for this opportunity, please submit your CV via the application link below. Only applications submitted through the online application process will be considered.

http://higheredpartners.peoplehr.net/Pages/JobBoard/Opening.aspx?v=950d8754-2fae-43c7-a366-215d08400d92

At Higher Ed Partners (HEP), we’re on a mission to transform access to higher education by helping our university partners deliver high-quality, accessible, and career-focused online programmes.

This role is ideally suited to experienced leaders from Student Success, Customer Success, Retention, Contact Centre Operations, Customer Experience or Revenue Operations backgrounds. Applicants with a proven track record of leading high-volume retention or lifecycle functions and delivering measurable commercial outcomes are encouraged to apply.

This is a high-impact leadership role where you’ll use insight, analytics, automation, and AI to solve complex challenges, improve student outcomes, and directly influence business growth.

We’re looking for someone with:

Proven hands-on experience in retention, lifecycle management, or customer success

A strong track record of improving retention and progression through data-led strategies Strong commercial acumen and analytical capability.

Experience leading high-performing teams and cross-functional initiatives.

Expertise in CRM systems, automation, and multi-channel engagement strategies.

Why join HEP?

✨ Salary: £65,000 – £70,000 DOE

✨ 25 days holiday + bank holidays

✨ Company pension

✨ Health & wellbeing programme

✨ Sick pay

✨ Free flu jabs

✨ Employee discounts

✨ Referral programme

✨ On-site parking

At HEP, our values drive everything we do:

Driven. Inclusive. Collaborative.

If you’re a strategic leader who thrives on solving problems, using data to drive decisions, and building high-performing teams, we’d love to hear from you.

Apply now or reach out directly to learn more.

HEP is a Disability Confident and equal opportunity employer. We welcome applications from all qualified candidates regardless of race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, veteran status, or disability.

Pay: £65,000.00-£70,000.00 per year

Benefits:

Company pension
Employee discount
Health & wellbeing programme
On-site parking
Sick pay

Application question(s):

Will you now or in the future require sponsorship?
Do you have a proven experience leading a retention, customer success, student success or contact centre operation.
Do you have experience owning retention, progression or customer lifecycle KPIs in a high-volume environment?
Do you have experience managing operational budgets, forecasting and resource planning?
Do you have proven ability to improve retention, revenue and customer lifetime value through data-led interventions?
Do you have strong commercial and analytical skills with experience using Salesforce or similar CRM platforms?
Experience leading large volume teams?
Are you able to reliably commute 3 days a week to either St Albans or Brighton sites?

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in St Albans AL1 3TF

Quick apply

Refine Your Search

head of crm jobs in wapping, gtl

Head of Retention

Head of CRM

Head of Growth

Head of fundraising and marketing CRM & Insights - 6month FTC

Head of Global CRM Programmes & Operations

Head of Customer Operations

Head of Customer Success

Head of Retention

Global Product Team Lead Senior Director - Talent Acquisition, Alumni & Career Services

Head of Global CRM & Lifecycle (6 Month FTC - Maternity Cover)

Head of Customer Experience

Head of Customer Experience

Head of Installed Base - Europe West

Head of Channel Partnerships

CRM - Senior CRM & Loyalty Manager

Head of Knowledge Management

Head of CLM

Head of Analytics

Head of new business

Head of Audience - Times Events

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