Support services clerk Work, Jobs in Warrington (with Salaries)

Referral Management Clerk
Primary Eyecare Services —Manchester
- £24,570 a year
- Part-time
- Hybrid work
- Patient care
- Organisational skills
- IT
- Health & wellbeing programme
- Annual leave
Quick apply
3d
Assistant Accountant
Proximo Holdings Limited —Chester
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data entry
- Referral programme
Quick apply
Appointments Clerk (Higher Level)
North Cheshire and Mersey NHS Foundation Trust —Warrington
- £25,760 - £27,476 a year
- Full-time
- Patient care
6d
Junior Clerk – Crime & Regulatory
St John's Buildings —Manchester
- £26,750 - £28,000 a year
- Full-time
- Administrative experience
- Communication skills
- Sick pay
Executive Support and Governance Officer
The Rowan Learning Trust —Wigan
- £13.90 - £15.31 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
Purchase Ledger Clerk
Dunsters Farm —Bury
- Up to £28,500 a year
- Microsoft Excel
- Accounting
- IT
- Free parking
- Health & wellbeing programme
Quick apply
9d
Customs Entry Clerk
KLN Freight (UK) Limited —Trafford
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Life insurance
Quick apply
Patient Services Clerk
The Clatterbridge Cancer Centre NHS Foundation Trust —Liverpool
- £25,272 a year
- Part-time
- English
- Maths
- Organisational skills
6d
Accounts Payable Clerk (Chorley or Bolton)
Vernacare International Ltd —Bolton
- Up to £32,000 a year
- Full-time
- Microsoft Excel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Reception Service Clerk
Northern Care Alliance NHS Foundation Trust —Oldham
- £25,272 a year
- Full-time
- Communication skills
- Annual leave
Ward Clerk
Northern Care Alliance NHS Foundation Trust —Bury
- £25,272 a year
- Full-time
- Administrative experience
- Annual leave
2d
Cash Allocation Clerk
Rubix —Wythenshawe
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
2d
Transport Bookings Clerk
Lineage Logistics —Heywood
- £25,987.41 a year
- Full-time
- Organisational skills
- Computer skills
- Communication skills
- Free parking
- Annual leave
Quick apply
2d
Administration Clerk – Emergency Department
Mersey and West Lancashire Teaching Hospitals NHS Trust —Whiston
- £25,272 a year
- Full-time
- Customer service
- Front desk
- Communication skills
3d
Ward Clerk - Ward 12
Northern Care Alliance NHS Foundation Trust —Bury
- £25,272 a year
- Full-time
- Annual leave
6d
Purchase Ledger Clerk
Swansway Garages —Crewe
- £25,000 a year
- Full-time
- Organisational skills
- Communication skills
- Banking
- Employee assistance programme
- Employee discount
Credit Controller
Dunsters Farm —Bury
- £28,500 a year
- Microsoft Excel
- In-person
- Phone etiquette
- Free parking
- Health & wellbeing programme
Quick apply
2d
Purchase Ledger Clerk
BYD —Crewe
- £25,000 a year
- Full-time
- Organisational skills
- Communication skills
- Banking
- Employee assistance programme
- Employee discount
Quick apply
Purchase Ledger Administrator
Dunsters Farm —Bury
- £26,227 a year
- Microsoft Excel
- QuickBooks
- IT
- Free parking
- Health & wellbeing programme
Quick apply
9d
Clerk of Works
Hollis —Liverpool
- Part-time
- Hybrid work
- Construction experience
- Communication skills
- Flexible schedule

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Referral Management Clerk

Primary Eyecare Services
Manchester

Quick apply

Job details

Part-time
£24,570 a year
3 days ago

Benefits

Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Work from home
Company events
Employee assistance programme
Life insurance
Referral programme
Car scheme
Sick pay

Qualifications

GCSE
Patient care
Organisational skills
IT

Full job description

We have an exciting opportunity for a Referral Management Clerks to join our expanding team at Primary Eyecare Services!

About Us:

Primary Eyecare Services (PES) is an established provider of high-quality extended eye care services (those beyond sight testing), utilizing a large network of optical practice subcontractors across England (~2000). PES currently holds and manages contracts on behalf of the primary eye care network, spanning ~70 NHS commissioners and delivering over 380,000 episodes of patient care each year, with a total annual turnover of ~£25+ million. PES is a not-for-profit company, limited by guarantee. This sees the majority of generated income pass through to frontline eye care services in optical practices.

Join us and be part of a company that is shaping the future of optometry.

Role Overview:

We are looking for a highly motivated and patient-focused individual to join our busy Referral Management Team. This role is ideal for someone who thrives in a fast-paced NHS call centre environment and is confident in managing high volumes of calls while maintaining a compassionate and professional approach. You will be the first point of contact for patients, supporting them with appointment bookings, queries, and navigating services. This is a key role in ensuring a smooth patient journey, with a strong focus on service delivery, patient safety, and experience. 

General Responsibilities:

Handle a high volume of inbound and outbound calls in a professional and efficient manner 
Provide a patient-centered service with empathy and clear communication 
Book, amend, and manage patient appointments across multiple clinical diaries in addition to adhering to processes and pathways, while maintaining strong relationships with optical practices. 
Accurately capture and update patient information in line with GDPR requirements 
Prioritise urgent and routine cases appropriately 
Support patients with queries and resolve issues where possible 
Work collaboratively with clinicians and internal teams 
Follow SOPs to ensure safe and consistent service delivery 
Contribute to performance targets including call-handling times 
Escalate concerns appropriately 
Adhere to CQC standards.  
Working in a multidisciplinary team.

Take advantage of our comprehensive benefits and rewarding career opportunities.

Hours & Working Pattern
We have two part-time roles available, working the following set days:

Monday, Wednesday and Thursday (21 hours per week)
Tuesday and Saturday (14 hours per week)

Please let us know which shift pattern you’re applying for when you submit your application.

The full-time equivalent salary for this role is £24,570 per annum.
For the 3-day working pattern (21 hours per week), the pro rata salary is £14,742 per annum.
For the 2-day working pattern (14 hours per week), the pro rata salary is £9,828 per annum.

Why You'll Love Working with Us:

Performance-Related Pay
Pension Scheme
Paid Sick and Critical Illness Pay Cover
Electric Car Scheme
Enhanced Family Leave Pay
Paid Compassionate Leave
25 Days Annual Leave + Bank Holidays (increase with 1 day annually after 2 years of service and each 2 years after, up to 30 days)
Training and Development Opportunities
Employee of the Month and Year Awards
Employee Assistance Program (EAP)
NHS Blue Light Card
Hybrid Working (40% in office, 60% at home on a weekly basis)
Cycle to Work Scheme

What We're Looking For:

Qualifications:

Minimum 5 GCSE’s (Including English and Mathematics) / equivalent (Essential)

Essential Experience:

Experience working in a high-volume call centre environment, handling a fast-paced workload while maintaining accuracy and professionalism.
Proven ability to work effectively within a multidisciplinary team, collaborating with both clinical and non-clinical colleagues to deliver seamless patient care.
Strong multitasking and organisational skills, with the ability to prioritise competing demands and manage time efficiently.
Demonstrated commitment to delivering excellent patient care, ensuring a supportive, responsive, and patient-focused approach at all times.
Confident communicator with the ability to build rapport quickly, adapting communication style to suit a range of patients and colleagues.
Comfortable working as part of a large team, contributing positively to team dynamics and supporting shared goals.
Calm under pressure, with the ability to remain resilient and adaptable in a rapidly changing environment.
IT literate, with experience using booking systems and digital platforms to support efficient service delivery.

Desirable Experience:

Previous experience within the NHS or a healthcare setting, with an understanding of how services are delivered and the importance of patient-centred care.
Experience managing appointments or clinical diaries, including booking, rescheduling, and coordinating patient pathways to ensure timely access to care.
Knowledge of referral pathways, including how patients are directed between primary, secondary, and specialist services, ensuring appropriate and efficient care delivery.
Understanding of GDPR within a healthcare context, with the ability to handle sensitive patient information safely, confidentially, and in line with data protection requirements.

How To Apply:

Please submit your up-to-date CV.

Become a part of something bigger - apply now!

Job Type: Part-time

Pay: £24,570.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Health & wellbeing programme
Life insurance
Referral programme
Sick pay
Work from home

Ability to commute/relocate:

Manchester M4 6LN: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Which shift pattern are you applying for?

1. Monday, Wednesday, Thursday
2. Tuesday and Saturday
3. Either

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Manchester M4 6LN

Quick apply

Refine Your Search

support services clerk jobs in warrington

Referral Management Clerk

Assistant Accountant

Appointments Clerk (Higher Level)

Junior Clerk – Crime & Regulatory

Executive Support and Governance Officer

Purchase Ledger Clerk

Customs Entry Clerk

Patient Services Clerk

Accounts Payable Clerk (Chorley or Bolton)

Reception Service Clerk

Ward Clerk

Cash Allocation Clerk

Transport Bookings Clerk

Administration Clerk – Emergency Department

Ward Clerk - Ward 12

Purchase Ledger Clerk

Credit Controller

Purchase Ledger Clerk

Purchase Ledger Administrator

Clerk of Works

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