Home solutions advisor Work, Jobs in Watford, Hrt (with Salaries)

Contact Centre Advisor
Butlin's —Hemel Hempstead
- Full-time
- Communication skills
- Resort
13d
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
Employee Relations Partner
Wickes —Watford
- Full-time
- Conflict management
- Training & development
- Employee assistance programme
- Employee discount
Contact Centre Advisor
Science Museum Group —London
- £14.80 an hour
- Part-time
- Administrative experience
- Communication skills
- Annual leave
- Employee assistance programme
2d
Head of Customer Success
Commusoft —London
- £74,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Leadership
Customer Experience Advisor
Elder —London
- Weekend availability
- Hybrid work
- Salesforce
- Communication skills
Solutions Consultant
Asana —London
- £123,000 - £140,000 a year
- English
- Master's degree
- Travel
- Work from home
Quick apply
Student Support Officer
Oxford International Education Group —London
- Full-time
- Microsoft Office
- Administrative experience
- University
Quick apply
10d
Junior Qualitative Researcher
Revealing Reality —London
- £25,500 a year
- Full-time
- Leadership
Quick apply
Fulfilment Advisor
The Electric Car Scheme —Hayes
- £30,000 - £35,000 a year
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
8d
Sales Operations Manager
Eckoh —Hemel Hempstead
- From £70,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Communication skills
- Free parking
- Work from home
Quick apply
Customer Care Advisor
The Bread Factory —London
- Weekend availability
- Bakery
- IT
- Phone etiquette
- Employee discount
Technical Customer Service Advisor
Utility Warehouse —London
- £26,850 a year
- Full-time
- Remote
- Employee assistance programme
- Employee discount
Quick apply
Education Intern
Huda Beauty —London
- Hybrid work
- Microsoft Powerpoint
- English
- Communication skills
- Employee discount
Quick apply
Learning & Development Consultant
Softcat —Marlow
- Hybrid work
- Training & development
- School
- Flexible schedule
Customer Support Associate (hybrid)
flatfair —London
- From £26,500 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
1d
Health & Safety and Environment Advisor
VINCI Facilities UK —Watford
- Full-time
- In-person
Quick apply
Member Services Advisor (German speaking)
Young Living Europe Ltd —London
- £25,200 a year
- Full-time
- Hybrid work
- English
- Organisational skills
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
Customer Service Advisor
Eakin Healthcare —London
- £28,325.36 a year
- 8 hour shift
- Hybrid work
- Free parking
- Referral programme
Quick apply
1d
Learning and Engagement Advisor
JoJo Maman Bébé —London
- Hybrid work
- Travel
- Organisational skills
- Training & development
- Annual leave

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home solutions advisor jobs near watford, hrt

Contact Centre Advisor

Butlin's -
Hemel Hempstead

Apply Now

Job details

Permanent | Full-time
13 days ago

Qualifications

Customer service call handling
Guest relations
Inbound customer enquiry call handling
Customer support
Customer interaction
Guest services telephone call handling
Communication skills

Full job description

Description

Our Contact Centre is full of fun, passionate and forward-thinking individuals – all looking to make a difference to our guests. This isn’t just about answering calls! Our guests contact us with all sorts of enquiries – some to book their holiday with us, others may have a few questions about the resorts and what to do during their stay.

You will become an expert on everything needed to ensure every guest has the best time on their holiday and we will support you every step of the way. This isn’t a scripted contact centre role – we want you to bring yourself to work every day and love to see our team engage with our guests.

So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – we think you’ll fit right in!

About You

If you love making a difference and think you have what it takes to excite our guests as they arrange their holidays with us, this could be the perfect role for you.

As a team who understand the importance of getting it right for every guest, we are looking for team members who will be willing to go the extra mile and ensure that we find the perfect holiday for every guest.

We are looking for someone with experience of working with customers or guests over the phone or in person. You don’t need to have worked in hospitality before as we will teach you everything you need to know about Butlin’s! We are much more interested in your mindset, personality, and ability to get stuck in and learn quickly.
Empathy and listening skills are really important to make sure we are able to offer a great experience, so you should be confident in these areas, being able to lead in engaging conversations in a great tone of voice.

Alongside being on the phone, you will be working on a computer and with some of our booking systems – you should therefore be confident using a computer.

Key Knowledge/Experience

Experience in a contact centre or phone-based customer service role.
Strong communication skills, both verbal and written.
Ability to remain calm under pressure and think on your feet.
Confident problem-solving skills with a solutions-focused mindset.
Strong organisation and attention to detail.
Commercial awareness and the ability to balance guest and business needs.
Confidence using multiple systems and logging tools.

Shift Patterns

Our Contact Centre is open 9am until 9pm, 7 days a week. You will need flexibility during the week and weekend as a full-time member of the team, but we will always do our best to accommodate reasonable requests around shift patterns to fit around you. You will also have 4-6 weeks’ notice on your work patterns.

Typical shifts are a mixture of 9am-5.30pm, 10:30am-7pm, 9am-7pm, 12.30pm-9pm shifts with two days off per week.

About Butlin's

Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture.

As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!

Apply Now

Refine Your Search

home solutions advisor jobs in watford, hrt

Contact Centre Advisor

Contact Centre Operations Manager

Employee Relations Partner

Contact Centre Advisor

Head of Customer Success

Customer Experience Advisor

Solutions Consultant

Student Support Officer

Junior Qualitative Researcher

Fulfilment Advisor

Sales Operations Manager

Customer Care Advisor

Technical Customer Service Advisor

Education Intern

Learning & Development Consultant

Customer Support Associate (hybrid)

Health & Safety and Environment Advisor

Member Services Advisor (German speaking)

Customer Service Advisor

Learning and Engagement Advisor

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