Service desk support Work, Jobs in Wednesbury, Wmd (with Salaries)

Transport Coordinator
Darlaston Builders Merchants Limited —Walsall
- £27,000 - £30,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount
Quick apply
9d
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
Field Service Administrator
nGeneration —Tipton
- £25,557 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Service Desk Analyst
Rubix —Sandwell
- Full-time
- Azure
- Microsoft Outlook
- Customer service
1d
Investigator
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Presentation skills
- In-person
- Annual leave
- Employee discount
14d
Customer Service Advisor
Etech Mobility UK Ltd —Birmingham
- £27,000 - £37,400 a year
- Full-time
- Sales
- Customer service
- English
- Annual leave
Quick apply
4d
Telecoms Support Desk Engineer
SOUTHERN COMMUNICATIONS LIMITED —Quinton
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
13d
Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Customer Help Desk Co-ordinator
JLA —Stafford
- £25,272 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
Contract Support Administrator
Babcock International —Walsall
- Up to £26,000 a year
- Full-time
- Customer service
- Contracts
- Annual leave
Customer Care Coordinator
Public Library of Science —Birmingham
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Dental Receptionist
Antrim House Dental Practice —Wolverhampton
- From £12.71 an hour
- Part-time
- Customer service
- English
- Administrative experience
- Free parking
- Annual leave
Quick apply
Front Desk Receptionist
Wollaston Spinal Health —Stourbridge
- £18,525 - £19,266 a year
- Part-time
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
Quick apply
14d
Support Desk Engineer
Southern Communications Group —Quinton
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- IT
- Free parking
- Employee assistance programme
Receptionist (Part-Time)
Liberty Leisure Centres Ltd —Shirley
- £13.50 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
- Employee discount
Quick apply
Technical Support Engineer
Global Observatory Solutions —Birmingham
- £3,200 - £4,500 a week
- Full-time
- Customer service
- Computer networking
- In-person
- Flexitime
- Life insurance
Quick apply
4d
Service Desk Analyst
Busy Bees —Burntwood
- Full-time
- Software troubleshooting
- Microsoft Office
- Travel
12d
Showroom Receptionist
DIY Kitchens —Birmingham
- £25,420.00 - £39,547.36 a year
- Weekend availability
- Customer service
- Administrative experience
- Organisational skills
Quick apply
5h
FM Help Desk Operative
Centrick —Birmingham
- £25,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Sick pay
Quick apply
HR Generalist
nGeneration —Tipton
- £35,000 a year
- Full-time
- Microsoft Excel
- Human resources
Quick apply

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Transport Coordinator

Darlaston Builders Merchants Limited -
Walsall

Quick apply

Job details

Permanent | Full-time
£27,000 - £30,000 a year
9 days ago

Benefits

Casual dress
Annual leave
Employee discount

Qualifications

Logistics
Microsoft Office
Analysis skills
Compliance management
Organisational skills
IT

Full job description

Company Overview

Darlaston Builders Merchants are one of the Midlands Leading Supplier of Building, Landscaping, Civil and DIY materials. We have four sister companies including BrickExpress, 4bathrooms, DBMcivils and GreyShire Homes. We operate a total of 6 branches around the midlands including Birmingham and the Black Country and employ around 90 employees.

Our well-earned reputation and the 40+-year establishment in the trade allows us to provide the best customer service possible, including high quality materials at very competitive prices.

The company is looking for a Transport Coordinator who supports the day‑to‑day running of the transport function, ensuring transport compliance, deliveries are planned efficiently, and drivers receive accurate information to operate safely and professionally. They report into the Transport Supervisor and be based at our depot in Walsall.

The role is central to maintaining excellent customer service, supporting branch operations, and upholding high standards within a busy builders’ merchant environment. When the Transport Supervisor is on annual leave or otherwise absent, the Transport Coordinator will take responsibility for the transport function, ensuring continuity of operations and acting as the first point of contact for drivers, branches, and customers.

Key Responsibilities

Transport compliance — Support with vehicle checks, defect reporting, MOT scheduling, insurance documentation, and adherence to legal obligations (including tachographs and safe loading).
Driver coordination — Brief drivers at the start of each shift, issue delivery notes, and ensure they have accurate instructions and safe working information.
Customer communication — Provide delivery updates, manage queries, resolve issues, and maintain a professional standard of service.
System and paperwork accuracy — Maintain delivery records, update transport management systems, process PODs, and ensure documentation is complete and accurate.
Issue resolution — Support with failed deliveries, delays, vehicle defects, and customer complaints, escalating where required.
Coordination with branches — Work closely with yard teams, sales desks, and warehouse staff to ensure goods are ready, loaded safely, and dispatched on time.
Health & Safety support — Promote safe working practices, ensure drivers follow site rules, and report incidents or near misses promptly.
Acting-up responsibilities — Take responsibility for the transport function during periods of annual leave or absence of the Transport Supervisor, ensuring continuity, decision‑making, and operational oversight.

Skills & Experience

Transport or logistics experience within a fast‑paced operational environment (builders’ merchants experience desirable).
Strong organisational skills with the ability to prioritise and manage multiple tasks.
Confident communicator able to work with drivers, customers, and internal teams.
Good IT skills, including transport systems, compliance tools, and Microsoft Office.
Understanding of vehicle compliance, safe loading, and transport regulations (training can be provided).
Ability to remain calm under pressure and make practical decisions, including when acting up in the Supervisor’s absence.

Personal Attributes

Proactive and solutions‑focused, with a hands‑on approach.
Team‑oriented, supporting the Transport Supervisor and wider branch operations.
Customer‑focused, ensuring deliveries are accurate, timely, and professional.
Attention to detail, especially with paperwork, compliance, and scheduling.
Safety‑minded, promoting a culture of responsibility and care.
Reliable and confident, able to step up and lead transport activity when required.

Hours of Work: Monday to Friday 7 30 – 5 00pm with alternate Saturdays.

Join us at Darlaston Builders Merchants and be part of a thriving team dedicated to building success together. If you are ready to steer your career forward, we welcome your application!'

Pay: £27,000.00-£30,000.00 per year

Benefits:

Casual dress
Employee discount

Experience:

transport or logistics: 2 years (required)
Compliance management: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

service desk support jobs in wednesbury, wmd

Transport Coordinator

Service Desk Analyst / IT Support Help Desk Technician

Field Service Administrator

Service Desk Analyst

Investigator

Customer Service Advisor

Telecoms Support Desk Engineer

Field Service Coordinator

Customer Help Desk Co-ordinator

Contract Support Administrator

Customer Care Coordinator

Dental Receptionist

Front Desk Receptionist

Support Desk Engineer

Receptionist (Part-Time)

Technical Support Engineer

Service Desk Analyst

Showroom Receptionist

FM Help Desk Operative

HR Generalist

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