Environmental manager Work, Jobs in Weeford, Sts (with Salaries)

Sales Support & Customer Care Specialist-12 Month FTC
IPL Schoeller —Tamworth
- Oracle
- Customer service
- ERP systems
Quick apply
Partnerships Officer Community Safety
Tamworth Borough Council —Tamworth
- £31,022 - £33,699 a year
- Full-time
- Remote
- English
6d
People Manager
The Belfry Hotel & Resort —Sutton Coldfield
- £50,000 a year
- Full-time
- Hotel
- Driving
- Human resources
- Free parking
- Employee discount
Quick apply
14d
People Manager
The Belfry —Sutton Coldfield
- £50,000 a year
- Full-time
- Hotel
- Driving
- Human resources
- Free parking
- Employee discount
Quick apply
Retreat Centre Assistant Manager
Purley Chase Centre —Atherstone
- £30,000 - £35,000 a year
- Weekend availability
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
Quick apply
14d
UK - Environmental Manager, Walsall ERF
Encyclis —Birmingham
- Full-time
- Microsoft Excel
- English
- IT
Deputy Director - People & Inclusion - 35969
Environment Agency —Birmingham
- £81,000 a year
- Full-time
- Presentation skills
- Human resources
- HTML
- Flexible schedule
8d
Operations and Performance Manager
Vital Energi —Burton-On-Trent
- Full-time
- Engineering
- Project management
- Contracts
Quick apply
QSHE Assistant
A & A Recycling Services Limited —Meriden
- £24,420.00 - £47,357.14 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
Senior Employer Brand Specialist
OneAdvanced —Birmingham
- Project management
- IT
- Employee assistance programme
- Bereavement leave
Quality Manager - Environmental
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Remote
- IT
- Employee assistance programme
- Employee discount
Quick apply
Meetings and Events Operational Excellence Training Lead
Emota —Ashby-De-La-Zouch
- Microsoft Office
- Project management
- Travel
- Annual leave
Quick apply
4d
Statutory Agreements (Planning & Environmental) Manager
Trowers & Hamlins —Birmingham
- Full-time
- Hybrid work
- Team management
- Organisational skills
- Communication skills
Quick apply
Multi Skilled Operative
Tarmac —Tamworth
- Overtime
- Military
- Driving
- IT
- Employee discount
Assistant Meeting & Events Operations Manager
The Belfry —Sutton Coldfield
- £35,500 - £37,606 a year
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick apply
8d
Meeting & Events Operations Manager
The Belfry Hotel & Resort —Sutton Coldfield
- £38,000 - £40,106 a year
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick apply
8d
Meeting & Events Operations Manager
The Belfry —Sutton Coldfield
- £38,000 - £40,106 a year
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick apply
8d
Environmental Technician
Balfour Beatty Vinci —Birmingham
- Microsoft Powerpoint
- IT
- Communication skills
- Free parking
Senior Contract Manager
Serco Plc —Oldbury
- £75,000 - £85,000 a year
- Full-time
- Hybrid work
- Contracts
- IT
- Employee assistance programme
Site HSE Manager
Moonpig —Tamworth
- Microsoft Office
- Warehouse experience
- Communication skills
- Employee discount
- Flexible schedule

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Sales Support & Customer Care Specialist-12 Month FTC

IPL Schoeller -
Tamworth

Quick apply

Job details

Fixed term contract

Qualifications

Oracle
Customer service
ERP systems
Microsoft Office
Organisational skills
Business
Communication skills
Time management

Full job description

Who We Are

On July 1, 2025, IPL Plastics merged with Schoeller Allibert to form IPL Schoeller (the ‘company’). The Company’s operations are split across North America (11 manufacturing plants) and Europe (16 manufacturing plants).

The company is headquartered in Dublin, Ireland. IPL Schoeller is a leading manufacturer of sustainable rigid packaging solutions across a range of end market segments including returnable transit packaging, consumer and industrial packaging, environmental containers and agricultural packaging. The company employs c.4,100 employees across North America (1,600 employees) and Europe (2,500 employees.)

The Role

Job Overview and Key Accountabilities

As Sales Support & Customer Care Specialist , you will be the primary point of contact for customers, and the sales team, ensuring their needs are met with efficiency, professionalism, and care.

This role involves direct interaction with external and internal customers to ensure the delivery of a world class end-to-end service provision. The role is defined around the principle of a customer centric organisation and will include but not be exclusive to managing administrative tasks in supporting sales execution, processing and managing orders from quote to cash, resolving queries and delays, and maintaining strong relationships with customers underpinned by effective, timely and professional communication.

You will play a critical role in upholding service level agreements (SLAs) and achieving key performance indicators (KPIs) that support customer satisfaction and operational excellence. You will be detail-oriented, proactive, and passionate about delivering exceptional service in a fast-paced manufacturing environment.

Serve as the first point of contact for customer inquiries including optimisation of sales via upselling where appropriate, processing and managing of orders, complaints received via phone, email, and online platforms.
Onboarding new customers into business systems and applications and ensuring the maintenance of accurate customer accounts, records and documentation.
Responsible for building relationships with new and existing customers, ensuring that customer expectations are always adhered to whilst complying with company procedures and guidelines
Regular contact with agreed customer base, at least monthly.

Responsible for the execution of order processing including where appropriate from quote to cash within business platforms including but not exclusive to CRM, ERP and external/internal EDI portals.
Delivery of performance in line with standard operating procedures adhering to defined SLA’s and service level targets
Monitor and manage order status, proactively communicating any delays or issues to customers.
Manage order book maintaining accuracy and escalate issues with commitments to customers to line managers.
Collaborate with production, logistics, and sales teams to ensure customer requirements are met.
Resolve customer complaints and issues promptly, escalating when necessary.
Be committed to providing world-class service to your customers, achieving the highest scores in customer performance measure, and following up on feedback where necessary
Track and report on KPIs such as order accuracy, response time, customer satisfaction scores, and complaint resolution rates.
Support continuous improvement initiatives to enhance customer service processes.
Ensure compliance with company policies, industry regulations, and quality standards.

Qualifications & Experience

Minimum of a high school diploma; a diploma/Assoc. Degree (HND) in Business, Supply Chain, or a related field will be advantageous.
Strong written and verbal communication skills.
Proficiency in Microsoft Office Suite and experience with ERP systems (e.g., SAP, Oracle, or similar).
Excellent organizational and time management skills.
Ability to work independently and as part of a team.
Strong problem-solving skills and attention to detail.
2+ years of customer service experience, preferably in a manufacturing or packaging environment.
Experience working with SLAs and KPIs in a customer-facing role.
Familiarity with the plastics packaging industry or similar sectors is an advantage.
Demonstrated ability to manage multiple tasks and priorities under pressure.
Languages skills are an advantage

Quick apply

Refine Your Search

environmental manager jobs in weeford, sts

Sales Support & Customer Care Specialist-12 Month FTC

Partnerships Officer Community Safety

People Manager

People Manager

Retreat Centre Assistant Manager

UK - Environmental Manager, Walsall ERF

Deputy Director - People & Inclusion - 35969

Operations and Performance Manager

QSHE Assistant

Senior Employer Brand Specialist

Quality Manager - Environmental

Meetings and Events Operational Excellence Training Lead

Statutory Agreements (Planning & Environmental) Manager

Multi Skilled Operative

Assistant Meeting & Events Operations Manager

Meeting & Events Operations Manager

Meeting & Events Operations Manager

Environmental Technician

Senior Contract Manager

Site HSE Manager

I want to receive the latest job alerts for environmental manager in weeford, sts

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