Resources advisor Work, Jobs in Wellington, Shr (with Salaries)

IAA Level 2 Immigration Advisor
Shropshire Supports Refugees —Shrewsbury
- £33,990 a year
- Full-time
- Salesforce
- English
- Driving
Quick apply
10d
Young Person's Independent Domestic Violence Advisor (YPIDVA)
Axis Counselling —Shrewsbury
- From £28,167 a year
- Full-time
- Hybrid work
- Work from home
- Sick pay
Quick apply
1d
Funeral Advisor
OurCoop —Kingswinford
- £13.43 an hour
- Administrative experience
- Travel
- Communication skills
- Paid training
- Annual leave
14h
HR Assistant
Bostik Limited —Stafford
- From £26,000 a year
- Temporary
- Hybrid work
- Microsoft Office
- Human resources
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
People Partner
AO World —Telford
- Employee discount
10d
Employee Relations Advisor
Poundland —Walsall
- Up to £35,000 a year
- Hybrid work
- Continuous improvement
- Communication skills
- Free parking
- Employee discount
NFU Mutual Breakdown Incident Advisor
RAC —Walsall
- Up to £28,260.66 a year
- Customer service
- Free parking
- Annual leave
3d
Customer Service Advisor
Barclays —Stoke-on-Trent
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Ticket Sales Advisor (Weekends)
Wolverhampton Wanderers FC —Wolverhampton
- Weekend availability
- English
- IT
- Typing
Breakdown Advisor (Night Shift)
Halfords —Stafford
- £12.71 an hour
- Weekend availability
- In-person
- Annual leave
- Employee discount
Breakdown Advisor (25 Hours)
Halfords —Stafford
- £12.71 an hour
- Part-time
- In-person
- Annual leave
- Employee discount
18h
Learning & Talent Manager
LGPS Central —Monmore Green
- Full-time
- Hybrid work
- Management
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Court of Protection Advisor
Higgs LLP —Brierley Hill
Quick apply
1h
HR Advisor
StoneX Group —West Bromwich
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Children Participations and Engagement Officer
Powered by CAN —West Bromwich
- £11,284.00 - £13,218.40 a year
- Part-time
- Supervising experience
- Project management
- Leadership
- Free parking
- Sick pay
Quick apply
3d
Technical Services Manager
Wernick Group Ltd —Cannock
- Full-time
- Microsoft Office
- Construction experience
- Communication skills
- Free parking
- Annual leave
Quick apply
Legal Counsel
Poundland —Walsall
- £60,000 - £70,000 a year
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Free parking
- Employee discount
HR Advisor
Atkore —West Bromwich
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
1d
Breakdown Advisor (Part-time, 19 hours)
Halfords —East Staffordshire
- £12.71 an hour
- Part-time
- In-person
- Annual leave
- Employee discount
18h
Vertical Sales Manager (Data Centres, Europe)
Atkore —West Bromwich
- Remote
- Sales
- Engineering
- Business development
- Free parking
- Annual leave
Quick apply

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IAA Level 2 Immigration Advisor

Shropshire Supports Refugees
Shrewsbury

Quick apply

Job details

Full-time
£33,990 a year
10 days ago

Benefits

Casual dress
Company pension

Qualifications

Driving Licence
Salesforce
English
Certificate of higher education
Driving
Organisational skills
Communication skills
Time management

Full job description

Immigration Advice Authority (IAA) Level 2 Casework Adviser

We are looking for a Level 2 IAA Level 2 Casework Adviser who believes in making a difference in the lives of vulnerable migrants by advocating for fairness and compassion in immigration processes.

Shropshire Supports Refugees (SSR) is a charity dedicated to supporting refugees and marginalised migrants who have come to live in Shropshire, Telford and Wrekin.

Our mission is to create a welcoming and inclusive community by offering practical help, resources and emotional support to those in need. With a small staff team and the support of dedicated volunteers, we are committed to making a positive impact in the lives of those we serve.

As part of our workforce, you will work with marginalised adults and families, providing advice to guide them through complex immigration journeys with empathy and professionalism. Thus, you will play a critical role in helping people find hope and stability in the very challenging environment of being a migrant in the UK.

-----------------------------------

Location: Shrewsbury and locations around Shropshire, Telford and Wrekin

Hours: 37.5 hrs per week

Reporting to: co-CEO - Projects & Developments

Salary: £33,990 - 2 yr. fixed term contract funded by the National Lottery Community Fund

Main Responsibilities:

Providing comprehensive immigration advice: on various immigration matters, including visa applications, settlement, asylum claims, and appeals within IAA Level 2 guidelines.
Conduct or delegate initial and further consultations with clients to assess their immigration advice eligibility and specific needs.
Finding and managing caseload: by setting up a triaging and appointments system for proactively identifying refugees, asylum seekers and other migrants, including people here under the Home Office resettled routes and related extension schemes, needing Level 1 or 2 immigration advice throughout Shropshire Telford and Wrekin. This will include inviting people to our offices in Shrewsbury and to outreach sessions across Shropshire Telford and Wrekin and will require you to set and stay within meaningful deadlines.
Maintain accurate records: by handling multiple cases efficiently and recording all client contacts, reflecting the advice given and outcome for each person.
Keep up-to-date with changes in immigration law: via professional training and standards and changes to those standards.
Supervise and train: our Level 1 adviser, other colleagues and relevant volunteers. Collaborate: with colleagues, volunteers and representatives of partner organisations to ensure the immigration and other advice needs of clients are effectively met.

These responsibilities will require you to:

Maintain accurate and detailed records and case files, with due regard to data protection law and professional standards.
Build and maintain strong relationships with clients
Advocate on behalf of clients by communication with appropriate agencies, by telephone, letter and email
Attend training events relating to asylum and immigration
Actively engage in seeking work and promoting good governance within SSR
Ensure that clients’ need for other services and referrals, including safeguarding, are effectively met by discussion with colleagues and reporting to partner agencies
Undertake other tasks as required within our charity, to support its efficient operation

Person Specification:

Essential:

IAA Level 2 accreditation - held for at least 12 months
Significant experience working as an Immigration Adviser or similar role
In-depth knowledge of IAA standards, UK immigration law, relevant related policies, and procedures
Exceptional and written and oral communication and interpersonal skills, with the ability to build rapport with clients from diverse backgrounds
Empathy and compassion, particularly with SSR’s cause
Strong, self-directed time management with the ability to manage multiple cases and work to strict deadlines
Ability to work independently and manage a caseload effectively
Willingness to work collaboratively with colleagues, volunteers and partner organisations to ensure the safety and fair treatment of clients
Knowledge and understanding of the charity and voluntary sector
Excellent attention to detail and organisational skills
Proficiency in Google and Microsoft
Full driving licence

Desirable:

Fluency in at least one language other than English
Child and adult safeguarding training
Experience of Salesforce CRM

On successful recruitment we will require a DBS check and enrol you on our rolling mandatory training programme, which includes safeguarding, health and safety, and trauma informed practice.

Why join us?

28 days holiday plus bank holidays
Company pension

Make a difference by being part of a team of passionate professionals, committed to fairness, who collaborate to create a better future for marginalised migrants in the UK. Use and develop your expertise and compassion to help to bring stability and hope to their lives.

We are committed to inclusive recruitment and welcome applications from people of all backgrounds. We actively remove barriers, challenge bias, and focus on skills, potential, and lived experience. Our recruitment processes are designed to ensure every candidate feels respected, valued, and able to succeed, and we particularly encourage applications from individuals with lived experience of migration or from under‑represented groups.

To apply for this post please email your CV and covering letter to [email protected]

Job Type: Full-time

Pay: £33,990.00 per year

Benefits:

Casual dress
Company pension

Ability to commute/relocate:

Shrewsbury SY1 1XL: reliably commute or plan to relocate before starting work (required)

Education:

Certificate of Higher Education (preferred)

Experience:

IAA Level 2 Accreditation: 1 year (required)

Language:

English (required)

Licence/Certification:

IAA Level 2 Qualification (required)
Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

resources advisor jobs in wellington, shr

IAA Level 2 Immigration Advisor

Young Person's Independent Domestic Violence Advisor (YPIDVA)

Funeral Advisor

HR Assistant

People Partner

Employee Relations Advisor

NFU Mutual Breakdown Incident Advisor

Customer Service Advisor

Ticket Sales Advisor (Weekends)

Breakdown Advisor (Night Shift)

Breakdown Advisor (25 Hours)

Learning & Talent Manager

Court of Protection Advisor

HR Advisor

Children Participations and Engagement Officer

Technical Services Manager

Legal Counsel

HR Advisor

Breakdown Advisor (Part-time, 19 hours)

Vertical Sales Manager (Data Centres, Europe)

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