Partnership manager Work, Jobs in Wembley Stadium, Greater London (with Salaries)

Contact Operations Analyst
Islington Council —Islington
- £37,509 - £38,637 a year
- Full-time
- Employee discount
1h
Sales Manager - Nordics
BMJ —London
- £56,626 a year
- Full-time
- Hybrid work
- Sales
- Employee discount
Quick apply
1h
FE/HE Partnership Manager
UK School of English —Harrow
- £15 - £25 an hour
- Hybrid work
- CRM software
- Marketing
- Salesforce
Quick apply
Sr Manager, UK Operations, London LHR
American Airlines —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Operations Manager – Retail Healthcare
Elior UK —Wembley
- £57,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
12d
Strategic Partnership Manager - Advanced Wound Care - Essex & North East London
Convatec —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
National Police Chiefs' Council - Strategic Intelligence Researcher NKCC
Metropolitan Police —London
- £33,219 - £36,228 a year
- Full-time
- Hybrid work
- Travel
- Flexitime
- Sick pay
Brand Activation Manager
TJX Europe —Watford
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Employer Partnership Programmes Manager
Work Experience in London Ltd. —London
- £69,000 a year
- Full-time
- Bachelor's degree
- In-person
- Business
- Health & wellbeing programme
Quick apply
10d
Brand Experience Officer
TJX Europe —Watford
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5h
Community Engagement Manager - Healthcare
Right at Home Bromley —Bromley
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Business development
- Presentation skills
Quick apply
Partnership and Sponsorship Manager
National Pharmacy Association —St Albans
- £36,500 - £39,500 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Organisational skills
Quick apply
14d
Head of Learning & Development
Trainline —London
- £100,000 - £110,000 a year
- Full-time
- Hybrid work
- Leadership
International Education Partnerships Manager
OXBRIDGE ACADEMY LTD —London
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Master's degree
Quick apply
6d
National Police Chiefs Council - Performance Management Committee Coordinator
Metropolitan Police —London
- From £83,589 a year
- Full-time
- Hybrid work
- Travel
- Flexitime
- Sick pay
11d
Partnership Manager
Circle Health Group —London
- Up to £50,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Negotiation
- Employee discount
- Life insurance
5d
Disability & Neurodiversity Manager
SOAS University of London —London
- £51,902.57 - £61,048.57 a year
- Full-time
- Leadership
- School
- Annual leave
- Employee assistance programme
Graduate Management Scheme - Assistant Centre Manager
Mathnasium —Hammersmith
- £26,500 - £29,500 a year
- Full-time
- Maths
- Bachelor's degree
- Organisational skills
Quick apply
11d
People & Culture Director, Production
Warner Bros. Discovery —Leavesden Green
- No degree
- Travel
- Human resources
Alumni Communications and Engagement Assistant
Middlesex University London —Hendon
- £28,840 a year
11d

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partnership manager jobs near wembley stadium, greater london

Contact Operations Analyst

Islington Council -
Islington

Apply Now

Job details

Full-time | Fixed term contract
£37,509 - £38,637 a year
1 hour ago

Benefits

Cycle to work scheme
Company pension
Discounted gym membership
Employee discount

Full job description

About The Role

Help us make it easier for Islington residents to get the support they need.

Islington Council’s Consolidated Contact Centre is at the heart of how residents access council services. We bring together key customer contact services into one joined-up front door, helping residents get clear, consistent and timely support across channels including phone, email, online and face-to-face support through Access Islington.

We are looking for a calm, confident and data-minded Contact Operations Analyst to help us manage live performance across the CCC. This is a practical, fast-paced role for someone who enjoys making sense of data, spotting pressure points, supporting operational decisions and helping teams deliver the best possible experience for residents.

About the role

As Contact Operations Analyst, you will play a key role in the daily running of the CCC. You will monitor live queues, track performance against forecasts, highlight risks, support resource decisions and provide managers with clear, timely insight. You will help make sure the right people are in the right place at the right time, so residents receive a responsive and reliable service.

You will use contact centre systems such as 8x8 and Calabrio to understand demand, identify trends and support real-time decision-making. You will also work closely with team leaders, operations managers and support teams to keep services stable during busy periods and help improve how we plan, report and respond.

What you’ll be doing

Monitoring live contact centre performance across queues and channels.
Comparing actual demand and performance against forecasts and highlighting emerging risks.
Supporting intraday resource decisions to help maintain service levels.
Producing clear performance updates for team leaders and managers.
Identifying trends, gaps and service pressures that need action.
Supporting service issue coordination during busy periods or disruption.
Helping improve workforce planning, reporting and customer experience.

About you

You do not need to know everything on day one, but you will need to be comfortable working with data, systems and people. You will be organised, curious and able to stay calm when demand changes quickly. You will enjoy working with others, asking the right questions and turning information into practical action.

This role would suit someone with experience in a busy contact centre, workforce management, real-time operations or performance reporting environment. Experience of 8x8, Calabrio, Excel and other Microsoft tools would be helpful, but your attitude, judgement and ability to communicate clearly are just as important.

Why join us?

This is an opportunity to join a service that directly affects residents’ everyday lives. The CCC is a developing, high-profile service with a strong focus on improving resident experience, supporting staff and making better use of data and digital tools. You will be part of a team that values collaboration, kindness, accountability and practical problem-solving.

For further information or for an informal conversation about the post, please contact:

Name and Job Title: Melanie Everest or Sue Marshall

Email: [email protected] [email protected]

Note to Recruitment Agencies:
We kindly ask that recruitment agencies do not contact us regarding this vacancy. We are managing the recruitment process internally and will reach out directly should we require external support. Thank you for your understanding.

About You

Working for the team, service and our organisation

Islington is a place rich with diversity and culture. As a council our sense of purpose couldn’t be clearer: we serve. It’s in the logo. We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Together we can change the future.

We are determined to create a more equal Islington, where everyone who lives here has an equal chance to thrive.

To do this, everyone who works at Islington Council lives by a set of values which guide us in everything that we do: collaborative, ambitious, resourceful, and empowering. They spell out ‘CARE’, which is what we think public service is all about.

Our offer to you

We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Our staff benefits include:

Up to 31 days leave per year, increasing to 36 days after five years of local government service
A range of flexible working arrangements to maintain a healthy work-life balance, as well as a 35-hour working week
Learning and development opportunities to maximise your potential
Competitive pay and a commitment to paying all staff the London Living Wage at minimum
Excellent local government pension scheme
Cycle to Work scheme and discounted gym memberships
Local discounts from restaurants, shops, health and beauty therapists, and more!

Please note: Priority will be given to those at risk of redundancy within Islington Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.

Workforce Equality, Equity, Diversity and Inclusion Statement

We are dedicated to creating an inclusive and equitable workforce, where everyone is treated with dignity and respect. Our workforce strategy places equality, equity, diversity, and inclusion at the heart of everything we do, reaffirming our commitment to fostering a culture of inclusion. We strive to create an environment where all colleagues feel they belong and can safely express their thoughts, ideas, and challenges, without fear of judgement or discrimination.

We maintain a zero-tolerance approach to any unlawful discrimination, harassment, or victimisation on the grounds of any protected characteristics under the 2010 Equality Act, including but not limited to race, disability, sexual orientation, sex, religion and belief, age, gender reassignment, marriage and civil partnership, pregnancy, and maternity. Any incidents of discrimination will be promptly investigated and addressed in line with our HR policies to ensure a safe and inclusive environment for all colleagues.

We use data to identify and address disparities, ensuring that our policies and practices are transparent and impactful in promoting a diverse representation of backgrounds and perspectives at all levels of the organisation. We look at inequality through an intersectional lens, recognising that different aspects of someone’s identity can combine to create unique experiences of discrimination and disadvantage.

We know that advancing diversity and inclusion is a continuous journey, and we must listen to our colleagues and learn where we can further improve. We work closely with our Colleague Forums and Trade Unions, supported by active allies from our Corporate Management Team, to monitor and evaluate our practices, identify barriers, and empower colleagues to promote equality and inclusion in the workplace.

Every one of us has a role to play in making Islington Council a truly inclusive workplace. By living out our CARE (collaborative, ambitious, resourceful, and empowering) values every day and embedding the principles of equality, equity, diversity, and inclusion in our work, we can all actively contribute to empowering people and creating a more equal Islington.

Pre‑Employment Checks
Any offer of employment will be subject to the successful completion of required pre‑employment checks. These may include:

Proof of address
Evidence of any name changes (if applicable)
Right to work in the UK
Overseas criminal record check (if applicable)
Satisfactory references
Occupational Health clearance
Evidence of professional qualifications or registrations
DBS check at the appropriate level (if applicable)

Safeguarding

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff, and volunteers to share this commitment. Some posts are subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Disability Confident Scheme

Islington Council operates a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria and we are committed to providing support to applicants who request reasonable adjustments to be made during the recruitment process and throughout their career with us.

Apply Now

Refine Your Search

partnership manager jobs in wembley stadium, greater london

Contact Operations Analyst

Sales Manager - Nordics

FE/HE Partnership Manager

Sr Manager, UK Operations, London LHR

Operations Manager – Retail Healthcare

Strategic Partnership Manager - Advanced Wound Care - Essex & North East London

National Police Chiefs' Council - Strategic Intelligence Researcher NKCC

Brand Activation Manager

Employer Partnership Programmes Manager

Brand Experience Officer

Community Engagement Manager - Healthcare

Partnership and Sponsorship Manager

Head of Learning & Development

International Education Partnerships Manager

National Police Chiefs Council - Performance Management Committee Coordinator