Key team leader Work, Jobs in West Berkshire, Brk (with Salaries)

Complaints Team Leader
Novuna —Newbury
- Up to £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Leadership
Senior Customer Experience Manager
Novuna —Newbury
- £60,000 a year
- Full-time
- Hybrid work
- Team management
9d
Director of People, Learning & Culture - Didcot Oxfordshire
Autism at Kingwood —Didcot
- £55,000 - £65,000 a year
- Full-time
- Management
- Supervising experience
- Driving
- Free parking
- Store discount
Quick apply
9d
Sales Manager
Cobal Sign Systems Limited —Newbury
- From £45,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Annual leave
Quick apply
Team Leader
Muffin Break —Newbury
- £12.71 - £13.71 an hour
- Part-time
- Serving
- In-person
- Café
- Flexible schedule
Quick apply
Commercial Hospitality & Events Manager
Sodexo —Abingdon
- £45,000 a year
- Weekend availability
- Hospitality
- Communication skills
- School
- Free parking
Quick apply
13d
Children's Home Team Leader
Forest Edge —Tadley
- £53.00 - £63.60 an hour
- Full-time
- Childcare
- Driving
- Employee assistance programme
- Employee discount
Quick apply
5d
Landscaping Team Leader (Full time)
J Drewe Landscaping & Maintenance Ltd. —Didcot
- Up to £35,000 a year
- Full-time
- Maintenance
- Driving
- Construction experience
Quick apply
10d
Warehouse Operative
Warburtons —Basingstoke
- £781 a week
- Weekend availability
- Organisational skills
- Warehouse experience
- Communication skills
- Employee discount
3d
Team Leader
Hertfordshire County Council —St. Michaels
- £34,434 - £37,280 a year
- Weekend availability
- English
- Communication skills
13d
General Services Manager
Sodexo —Wallingford
- £47,000 - £49,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply
9d
Sales Operations Team Leader
TD Synnex —Basingstoke
- Full-time
- Hybrid work
- CRM software
- Sales
- Organisational skills
- Annual leave
Member Success Director
Thatcham Research —Thatcham
- £78,500 a year
- Monday to Friday
- Hybrid work
- Presentation skills
- Communication skills
- Free parking
12d
Accuracy and Loss Manager
Gist Limited —Basingstoke
- £59,000 - £72,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- No degree
- Travel
- Annual leave
- Employee assistance programme
Assistant Manager
Starbucks —West Berkshire
- Part-time
- Leadership
- Store discount
- Employee assistance programme
Arborist/Team Leader
BGG Garden and Tree Care Ltd —Faringdon
- £25,000 - £40,000 a year
- Overtime
- Maintenance
- In-person
- Communication skills
Quick apply
Homelessness Prevention & Relief Officer
West Berkshire Council —Newbury
- £34,434 - £39,862 a year
- Full-time
- English
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Senior Project Delivery Manager
Aster Group —Andover
- £70,593 a year
- Full-time
- Hybrid work
- Continuous improvement
- No degree
- Construction experience
- Employee assistance programme
Customer Service Team Leader
Macfarlane Group —Reading
- £35,000 - £40,000 a year
- Full-time
- Management
- Sales
- Customer service
- Free parking
- Annual leave
12d
Extended Warranty & Service Contracts Coordinator
Farol Ltd. —Thame
- £32,000 - £32,500 a year
- Full-time
- ERP systems
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Employee discount
Quick apply
5d

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Complaints Team Leader

Novuna -
Newbury

Apply Now

Job details

Full-time
Up to £38,000 a year

Qualifications

Microsoft Office
Automotive service
Financial services
Business coaching
Leadership
Communication skills

Full job description

Hybrid

Newbury

Customer Service & Operations

Full Time

Closing on: Jul 24 2026

up to £38,000 depending on experience

Are you a passionate people leader who loves helping teams succeed? Do you enjoy solving problems, making decisions, and finding creative solutions when challenges arise? Are you organised and customer-focused?

If your answer is 'yes' then keep reading.

Who we are.

From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions We're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.

What you'll do.

As a Complaints Team Leader, you'll play a key role in delivering outstanding customer outcomes. Reporting to the Complaints Manager, you'll lead a team of up to six specialists within our 13-person Complaints team, helping to ensure customers receive fair, timely, and effective resolutions.

This is a fantastic opportunity for an experienced people leader who enjoys coaching, developing talent, and creating a high-performing team culture.

You'll be responsible for:

Leading, motivating, and developing your team to achieve excellent performance and customer outcomes
Managing workloads and priorities to ensure regulatory requirements and service standards are consistently met
Supporting colleagues with complex or escalated complaints
Reviewing and quality-checking casework to maintain high standards and deliver an exceptional customer experience

What you'll bring.

We're looking for someone who puts customers first, makes confident decisions, and brings energy and enthusiasm to leading people.

Exposure in complaints management is beneficial, but it's not essential. What's most important is your ability to lead, coach, and inspire a team while maintaining a strong focus on delivering the right outcomes.

You'll be a great fit if you have:

Strong people leadership skills
Excellent communication skills, both written and verbal
Strong problem-solving and decision-making abilities
The ability to prioritise effectively in a busy environment
Good working knowledge of MS Office suite
Knowledge of vehicles, automotive, financial services, or FCA-regulated environments would be advantageous

What's in it for you?

Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:

An excellent bonus scheme
Hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

Being Yourself.

At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

What makes working here different?

At Novuna, you’ll find a supportive, inclusive culture where people are encouraged to be themselves and do their best work. We offer real opportunities to learn and grow, the freedom to make a difference, and the time and trust you need to shine — all while being part of a business that genuinely cares about its people and its impact.

Ready to apply?

Step 1:

Apply for the role via careers.novuna.co.uk

Step 2:

If you match the role criteria we'll contact you for a telephone interview.

Step 3:

We’ll carry out a face to face or online interview (and we may request a second interview if the role you're applying for is a more specialist role).

Step 4:

We’ll contact you with feedback, and maybe even a job offer.

Apply Now

Refine Your Search

key team leader jobs in west berkshire, brk

Complaints Team Leader

Senior Customer Experience Manager

Director of People, Learning & Culture - Didcot Oxfordshire

Sales Manager

Team Leader

Commercial Hospitality & Events Manager

Children's Home Team Leader

Landscaping Team Leader (Full time)

Warehouse Operative

Team Leader

General Services Manager

Sales Operations Team Leader

Member Success Director

Accuracy and Loss Manager

Assistant Manager

Arborist/Team Leader

Homelessness Prevention & Relief Officer

Senior Project Delivery Manager

Customer Service Team Leader

Extended Warranty & Service Contracts Coordinator

I want to receive the latest job alerts for key team leader in west berkshire, brk

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