Manufacturing specialist Work, Jobs in West Bromwich, Wmd (with Salaries)

Business Support and Customer Service Specialist
HERMEQ —West Bromwich
- Up to £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
Quick apply
9h
Senior Technology Specialist
Armac Martin —Birmingham
- £45,000 - £50,000 a year
- Full-time
- SQL
- APIs
- In-person
- Free parking
- Paid training
Quick apply
13d
Office Administrator - Supplies
BCS Group —Walsall
- 8 hour shift
- Computer literacy
- Warehouse experience
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Admin Team Leader - Maternity Cover
TR Fastenings —Walsall
- Up to £31,750 a year
- Full-time
- Management
- Administrative experience
- Continuous improvement
- Life insurance
- Sick pay
Quick apply
Account Manager ( Technology Leader/Visionary)
Target Integration —University of Warwick
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- ERP systems
- Leadership
- Communication skills
- Work from home
Quick apply
11d
Senior Employer Brand Specialist
OneAdvanced —Birmingham
- Project management
- IT
- Employee assistance programme
- Bereavement leave
Content Marketing Specialist
Southco —Worcester
- From £32,000 a year
- Full-time
- Marketing
- Social media management
- English
- Life insurance
- Sick pay
Quick apply
Team Leader - Laser Press, Fabrication & Assembly
Steelway —West Bromwich
- Overtime
- Organisational skills
- Welding
- Leadership
11d
Food Quality Assurance Specialist
Aldi —Atherstone
- £37,545 - £43,840 a year
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Food service
- Annual leave
- Sick pay
Gearbox Assembly Fitter
Rubix —Kingswinford
- Full-time
- Annual leave
- Employee assistance programme
Service Desk Analyst
Rubix —Sandwell
- Full-time
- Azure
- Microsoft Outlook
- Customer service
2d
Packaging Specialist (Sustainability)
Aldi —Atherstone
- £37,545 - £43,840 a year
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Communication skills
- Annual leave
- Sick pay
Customer Service & After Care Co-ordinator
Athena Worksuface Fabrications Ltd —Worcester
- From £26,437 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Annual leave
Quick apply
6d
Applied AI Engineer – Prompting & Evaluation
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Full-time
- ERP systems
- Master's degree
- APIs
Quick apply
Key Account Manager & Projects Lead
Goodfish Group —Cannock
- £45,000 - £50,000 a year
- Full-time
- Project management
- Presentation skills
- Driving
Quick apply
Digital Operations Data Visualisation Specialist
Safran —Wolverhampton
- Full-time
- Oracle
- SQL
- Continuous improvement
EHS Advisor
Safran —Wolverhampton
- Full-time
Lead/Advanced Buyer (Sourcing Specialist)
Bufab Group —Redditch
- Microsoft Excel
- Sales
- Engineering
- Free parking
- Life insurance
Internal Sales Coordinator
Steelway —West Bromwich
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Health, Safety and Environmental Officer
Onboard Corrugated Limited —Bentley
- £36,000 - £38,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
Quick apply

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manufacturing specialist jobs near west bromwich, wmd

Business Support and Customer Service Specialist

HERMEQ -
West Bromwich

Quick apply

Job details

Permanent | Full-time
Up to £30,000 a year
9 hours ago

Qualifications

Microsoft Excel
Microsoft Outlook
Sales
Customer service
Microsoft Office
Organisational skills
Communication skills
Time management

Full job description

The Business Support Specialist is responsible for providing outstanding customer service while supporting the wider sales and operational teams. Acting as a key point of contact for customers, you will manage enquiries, process orders, resolve issues, coordinate deliveries and returns, and ensure every customer receives a professional and efficient service.

You will work closely with Sales, Operations, Manufacturing, Transport and Purchasing to ensure customers are kept informed and that any issues are resolved quickly and effectively.

Key Responsibilities

Customer Service

Deliver exceptional customer service across telephone, email and online enquiries.
Build strong relationships with customers through regular communication.
Handle customer queries professionally, providing timely and accurate information.
Manage customer complaints from initial enquiry through to resolution.
Liaise with internal departments to ensure customer issues are resolved quickly.
Keep customers updated throughout the order lifecycle, providing proactive communication regarding delays or changes.
Ensure every customer interaction reflects HERMEQ's high standards of service.

Order Management

Coordinate with Production, Transport and Purchasing to ensure orders are fulfilled on time.
Monitor customer orders through to delivery.
Manage returns, credits and replacement orders where required.
Raise and process return requests in line with company procedures.
Assist with delivery scheduling and customer collection requests.

Sales & Business Support

Customer Account Management

Work closely with customers to understand their requirements and provide suitable solutions.
Support key accounts by ensuring excellent service levels are maintained.

Internal Communication

Act as the link between Sales, Transport, Manufacturing, Warehouse and Purchasing.
Ensure all departments have accurate customer information.
Communicate delivery updates, stock issues and production delays.
Escalate urgent customer issues where appropriate.

Administration

Ensure company systems remain up to date.
Support continuous improvement initiatives across the department.

Key Skills & Experience

Essential

Previous experience within Customer Service, Business Support or Internal Sales.
Excellent communication skills, both written and verbal.
Strong organisational and time management skills.
Ability to multitask in a fast-paced environment.
Excellent attention to detail.
Confident using Microsoft Office, particularly Excel and Outlook.
Strong problem-solving skills with the ability to remain calm under pressure.
Professional and positive attitude.
Ability to work effectively as part of a team.

Hours of Work - Monday to Friday 8am until 5pm

Pay: Up to £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

manufacturing specialist jobs in west bromwich, wmd

Business Support and Customer Service Specialist

Senior Technology Specialist

Office Administrator - Supplies

Admin Team Leader - Maternity Cover

Account Manager ( Technology Leader/Visionary)

Senior Employer Brand Specialist

Content Marketing Specialist

Team Leader - Laser Press, Fabrication & Assembly

Food Quality Assurance Specialist

Gearbox Assembly Fitter

Service Desk Analyst

Packaging Specialist (Sustainability)

Customer Service & After Care Co-ordinator

Applied AI Engineer – Prompting & Evaluation

Key Account Manager & Projects Lead

Digital Operations Data Visualisation Specialist

EHS Advisor

Lead/Advanced Buyer (Sourcing Specialist)

Internal Sales Coordinator

Health, Safety and Environmental Officer

I want to receive the latest job alerts for manufacturing specialist in west bromwich, wmd

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