Hospitality supervisor Work, Jobs in West Drayton, Gtl (with Salaries)

Reservations Supervisor
Reservations —Windsor
- £31,000 a year
- Part-time
- Customer service
- Hotel
- Communication skills
- Gym membership
Quick apply
Front of House Supervisor
Golfplex —Binfield
- £28,000 a year
- Weekend availability
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
13d
Hospitality Supervisor London- Bagel shop
Kleinsky's —London
- £15 an hour
- Full-time
- Sales
- Customer service
- English
Quick apply
Head Bartender/Supervisor
No.15 Restaurant & Bar Chobham —Woking
- £32,000 - £39,000 a year
- Full-time
- Serving
- Hospitality
- Bar
- Free parking
- Employee discount
Quick apply
6d
Reservations Supervisor
Castle Hotel - Reservations —Windsor
- £31,000 a year
- Part-time
- Customer service
- Hotel
- Communication skills
- Gym membership
Quick apply
7d
Hospitality Supervisor
Searcys —London
- £32,760 a year
- Overtime
- Hospitality
- Management
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
2d
Hospitality Supervisor
Alix Partners —London
- £15.40 an hour
- Full-time
- Hospitality
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
2d
Catering Supervisor
St Mary's School Ascot —Ascot
- £32,300 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
Quick apply
Hospitality Operations Supervisor
Legends Global (Europe) —London
- Weekend availability
- Hospitality
- Bar
- Management
Quick apply
1d
Restaurant Supervisor
At Sloane —Chelsea
- £43,000 - £45,000 a year
- Weekend availability
- Serving
- Hospitality
- Hotel
- Annual leave
- Referral programme
Housekeeping Supervisor
Warner Leisure Hotels —Englefield Green
- £28,594 a year
- Full-time
- Hotel
- Guest services
- Free parking
- Annual leave
Hospitality Supervisor
CH&CO —London
- £15.25 an hour
- Hospitality
- Customer service
- Supervising experience
- Employee assistance programme
- Employee discount
2d
Catering Supervisor
Eurest —Hounslow
- £15.19 an hour
- Full-time
- Customer service
- Organisational skills
- Communication skills
Event Supervisor
The Cook & The Butler Event Company —London
- £32,000 a year
- Full-time
- Hospitality
- Hotel
- Organisational skills
Quick apply
1d
Front of House Supervisor - London
Emcor —London
- £34,250 a year
- Full-time
- Customer service
- Computer literacy
- Supervising experience
- Employee assistance programme
- Referral programme
Quick apply
Reception Supervisor
Starhotels —London
- £28,080 a year
- Full-time
- Hospitality
- Hotel
- Administrative experience
- Employee discount
- Referral programme
Quick apply
Head Waiter/Supervisor
The Fat Crab ltd —Harrow
- £14 - £15 an hour
- Weekend availability
- Hospitality
- Customer service
- English
Quick apply
Restaurant Team Leader
Eat Right Group —London
- £12.21 - £16.03 an hour
- Part-time
- Hospitality
- Culinary experience
- Cooking
Quick apply
8d
Front Office Supervisor
Planet Lodges UK Hospitality Ltd —London
- £27,000 - £32,000 a year
- Full-time
- Hybrid work
- English
- Hotel
- Mentoring
- Health & wellbeing programme
- Flexitime
Quick apply
1d
Bar Supervisor
Searcys —London
- £40,000 a year
- Full-time
- Bar
- Restaurant
- School
- Annual leave
- Employee assistance programme
Quick apply

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Reservations Supervisor

Reservations
Windsor

Quick apply

Job details

Part-time | Full-time
£31,000 a year

Benefits

Cycle to work scheme
Gym membership
Enhanced maternity leave
Enhanced paternity leave
On-site parking

Qualifications

Customer service
Communication skills

Full job description

Who we are

The Sutton Hotel Collection is part of Sir Richard Sutton Ltd, a family-owned business, where our people are our family. We recognise how much our people invest in us, in turn, we offer exceptional learning opportunities, as well as best in class benefits for our team. We give you the opportunity to grow within an organisation committed to excellence, people development and building a beautiful legacy for the future. We aim to create environments where teams feel supported, trusted and proud of the experience they create together.

The Opportunity

We’re looking for a capable and service-focused Reservations Supervisor to support the smooth daily running of our Central Reservations Department.

This is a hands-on role for someone who enjoys supporting a team, solving problems, and delivering a professional guest experience across every enquiry and booking. You’ll help coach colleagues, maintain high operational standards, and support revenue and conversion performance across the Sutton Hotel Collection.

What You’ll Be Doing

Supervising the day-to-day activity of the Central Reservations team, ensuring enquiries are handled promptly, professionally, and in line with SRSL standards
Acting as the first point of contact for team queries, escalating operational or performance matters where needed
Supporting rota planning, absence cover, daily task allocation, and response time targets
Coaching new and existing team members through on-the-job training, feedback, and support
Handling complex or escalated customer queries and complaints with clear, timely communication
Reviewing call quality, email handling, reservation accuracy, and team performance to identify areas for improvement
Supporting revenue and conversion targets through upselling, sales initiatives, and accurate reservations processes
Maintaining strong working relationships with hotel teams, Reception, Sales, and wider departments to support smooth guest arrivals and accurate information sharing

Who We’re Looking For

Experience in a reservations or front office role within hotels, ideally in a multi-property environment
Strong customer service and communication skills, with a professional and informed approach
Experience coaching, supporting, or supervising others in a team setting
Good attention to detail, especially when handling customer data, bookings, deposits, and financial information
Confidence using hotel systems such as Infor, ResDiary, Duetto, SynXis, or similar
Commercial awareness and an understanding of revenue management principles
An organised, proactive approach, with the ability to prioritise and adapt to changing business needs
A positive, collaborative style, with the confidence to lead by example

This role is a fixed-term 1-year contract to support our team as maternity cover.

Why Join Us?

At SRSL, you’ll be joining a supportive and collaborative team. We offer:

Opportunities to learn, grow, and develop
Strong values and a commitment to wellbeing
A caring, inclusive working environment
The chance to make a meaningful impact in your role

You’ll be part of a business that values people and invests in their success.

Our Benefits:

Here are some of the benefits you will receive, when you join us:

Free and discounted hotel breaks - From the first day of service, you can benefit from a free break of one/two days in any Sutton Hotel Collection hotel, in a 12-month period. Additionally you, your family and your friends are also entitled to discounted stays across all of our hotels and dining in our restaurants.
Heka benefits platform – your access to Heka begins from day one and is pre-loaded with a balance of £150 to use against a wide range of wellness focussed products, experiences and schemes including health cash plans and gym memberships.
Salary sacrifice schemes including cycle to work, tech and electric vehicles (T&Cs apply)
Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)
Loyalty awards, annual social and celebration events.
Learning and Development - An extensive range of training opportunities are available to facilitate your personal development.
Wisdom Wellbeing - A confidential service offering CBT therapy, up-to-date information, support and advice on a broad range of subjects.
Subsidised Learning Courses - We encourage your learning and development so would like to contribute to courses you would like us to explore.

We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, and complimentary on-site parking (where available).

Our Values

Everything we do is shaped by our four values: Purposeful, Excellent, Able, and Knowledgeable. These guide how we work with each other, support our guests and customers, and contribute to the long-term success of SRSL.

Diversity, Equity & Inclusion (DE&I)

We welcome applicants from all backgrounds and experiences. If you need adjustments at any stage of the recruitment process, please let us know — we are happy to support you.

Our ESG Commitment

SRSL is committed to responsible and sustainable operations. All colleagues contribute to creating a positive environmental and social impact across our business.

Right to Work

All applicants must have the right to work in the UK. We will ask for proof of this during the recruitment process.

INDHEADOFFICE

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Refine Your Search

hospitality supervisor jobs in west drayton, gtl

Reservations Supervisor

Front of House Supervisor

Hospitality Supervisor London- Bagel shop

Head Bartender/Supervisor

Reservations Supervisor

Hospitality Supervisor

Hospitality Supervisor

Catering Supervisor

Hospitality Operations Supervisor

Restaurant Supervisor

Housekeeping Supervisor

Hospitality Supervisor

Catering Supervisor

Event Supervisor

Front of House Supervisor - London

Reception Supervisor

Head Waiter/Supervisor

Restaurant Team Leader

Front Office Supervisor

Bar Supervisor

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