Service delivery manager Work, Jobs in West Drayton, Gtl (with Salaries)

Service Deliver Manager (SC Cleared)
CGI —Leatherhead
- Full-time
- Hybrid work
- Travel
- Organisational skills
- IT
Quick apply
Senior Projects Manager Disrepair & Damp & Mould
A2Dominion Group —Staines-upon-Thames
- £69,922 - £84,642 a year
- Data analysis skills
- English
- Contracts
- Employee discount
Customer Service Host
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
4d
Customer Service Host - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
4d
Fleet Manager
Galeta —Hayes
- Up to £37,000 a year
- Full-time
- Customer service
- Bakery
- Bachelor's degree
- Free parking
- Employee discount
Quick apply
6d
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
Homelessness Service Manager
Hillingdon Council —Uxbridge
- £69,984 - £74,802 a year
- Leadership
- Free parking
- Employee discount
Group Manager
Dolce Ltd —London
- Full-time
- Management
- Up to 50% travel
- Cooking
- Employee assistance programme
Quick apply
7d
Service Delivery Manager
Veolia ES (UK) Limited —London
- £41,200 a year
- Weekend availability
- Management
- IT
- Annual leave
- Employee discount
Quick apply
Operations Manager
Transportify —London
- £35,000 - £50,000 a year
- Full-time
- Organisational skills
- In-person
- Leadership
Quick apply
11d
Duty Manager
Stoke Park Ltd —Slough
- Up to £52,000 a year
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
- Sick pay
Quick apply
12d
Team Member (Stock)
NEXT —Uxbridge
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
People, Culture, Wellbeing Programme Delivery Manager
International Wellbeing Insights Ltd —Uxbridge
- £32,000 - £38,000 a year
- Full-time
- Microsoft Excel
- Management
- Data analysis skills
- Free parking
- Sick pay
Quick apply
Cargo Warehouse Agent-Heathrow Airport
Swissport International AG —Feltham
- £16.97 - £18.52 an hour
- Weekend availability
- English
- Driving
- Travel
10d
Training Manager – Learning and Development
Triple S Limited —Heathrow
- From £49,000 a year
- Full-time
- Hybrid work
- Project management
- Education
- Continuous improvement
- Free parking
- Life insurance
Quick apply
Canvassing Team Manager – Milk & More- Residential
Milk & More —Hanworth
- £27,369 a year
- Full-time
- Remote
- Sales
- Salesforce
- Communication skills
- Annual leave
- Employee discount
Quick apply
12d
Operations & Contracts Manager
Proactive Group —Burnham
- £34,000 - £45,000 a year
- Overtime
- Supervising experience
- Travel
- In-person
Quick apply
Client Service Manager
Datum Datacentres Ltd —Farnborough
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Management
- Free parking
- Sick pay
Quick apply
10d
Service Delivery Manager
Aptitude Software —London
- Full-time
- Hybrid work
- Management
- Customer service
- Project management
- Employee assistance programme
- Life insurance
Quick apply
Strategic Delivery Lead – Operating Model Transformation & Organisation ...
BRE Group (Building Research Establishment) —Watford
- £60,000 - £80,000 a year
- Remote
- Travel
- AI
- Communication skills
- Free parking
11d

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service delivery manager jobs near west drayton, gtl

Service Deliver Manager (SC Cleared)

CGI -
Leatherhead

Quick apply

Job details

Permanent | Full-time

Benefits

Company pension

Qualifications

ITIL Certification
ITIL
Organisational skills
IT
Communication skills

Full job description

At CGI, we deliver innovative technology solutions that help our clients achieve mission-critical outcomes. As a Service Delivery Manager, you will play a pivotal role in supporting the transition of a new on-premises cloud platform into live service for the Client.

Working across project and operational teams, you will help establish the processes, governance, and service management capabilities required to ensure a secure, reliable, and high-performing service. This is an exciting opportunity to take ownership of service delivery, influence operational readiness, and contribute to the success of a strategically important programme.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance.

This is a hybrid position with remote working available and occasional travel to Leatherhead.

Your future duties and responsibilities

In this role, you will be responsible for managing the live service for a new on-premises cloud solution being delivered to the Client. Working closely with technical, project, and customer stakeholders, you will help define, implement, and continuously improve the processes, procedures, and documentation required to support operational service delivery.

You will take ownership of service management activities, ensuring support arrangements are effective, well-documented, and aligned with customer expectations. As the service transitions into operation, you will play a key role in driving service excellence, maintaining stakeholder confidence, and ensuring the platform is supported through robust governance and operational processes.

Key responsibilities:

Lead & Manage live service delivery activities across the programme
Define & Maintain operational processes, procedures, and support documentation
Collaborate & Coordinate with project, engineering, and customer stakeholders
Monitor & Improve service performance and operational effectiveness
Establish & Mature service management governance and reporting
Support & Facilitate service transition and operational readiness activities
Manage & Communicate service issues, risks, and escalations
Drive & Enhance continuous service improvement initiatives

Required qualifications to be successful in this role

To be successful in this role, you will have experience delivering and managing IT services within complex environments. You will possess strong organisational and stakeholder management skills, with the ability to develop effective service processes and documentation. Experience supporting defence or government customers would be highly beneficial.
Essential qualifications and experience:

Proven experience in Service Delivery Management or IT Service Management roles
Strong documentation and process development skills
Experience managing operational services and support functions
Ability to engage effectively with technical and non-technical stakeholders
Strong communication, organisational, and problem-solving skills
Experience working with Ministry of Defence (MOD) customers or programmes
Ability to drive service improvements and operational best practice
UK Security Clearance or eligibility to obtain clearance

Desirable qualifications and experience:

ITIL certification or practical ITIL experience
Experience supporting cloud-based or hybrid infrastructure environments
Knowledge of service transition and operational readiness activities
Experience within defence, government, or highly regulated environments

Location: Remote with occasional travel to Leatherhead

#LI-RB8

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Quick apply

Refine Your Search

service delivery manager jobs in west drayton, gtl

Service Deliver Manager (SC Cleared)

Senior Projects Manager Disrepair & Damp & Mould

Customer Service Host

Customer Service Host - T3

Fleet Manager

Assistant Customer Service Manager

Homelessness Service Manager

Group Manager

Service Delivery Manager

Operations Manager

Duty Manager

Team Member (Stock)

People, Culture, Wellbeing Programme Delivery Manager

Cargo Warehouse Agent-Heathrow Airport

Training Manager – Learning and Development

Canvassing Team Manager – Milk & More- Residential

Operations & Contracts Manager

Client Service Manager

Service Delivery Manager

Strategic Delivery Lead – Operating Model Transformation & Organisation ...

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