Owner/manager Work, Jobs in West Thirston, Nbl (with Salaries)

Homeowner Relationship Manager
North East Escapes —Alnwick
- £30,000 a year
- Weekend availability
- In-person
Quick apply
12d
Assistant Property Manager
Crabtree & Crabtree —Alnwick
- £30,000 a year
- Part-time
- Hybrid work
- CRM software
- Analysis skills
- Data entry
- Employee discount
Quick apply
12d
Homeowner Account Manager
The Travel Chapter —Alnwick
- £27,810 a year
- Weekend availability
- Data analysis skills
- Travel
- Communication skills
Quick apply
Assistant Boutique Manager
THE LEATHER MOB —Alnwick
- From £27,500 a year
- 8 hour shift
- In-person
- Leadership
- Communication skills
- Store discount
- Employee discount
Quick apply
Senior Expansion Manager UK
Fastned —Newcastle upon Tyne
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Travel
Assistant General Manager - Operations AGM/Deputy
Twenty Twenty —Newcastle upon Tyne
- £33,000 a year
- Weekend availability
- Restaurant management
- Team management
- In-person
- Employee discount
Quick apply
Adoption and Embedding Manager
Sage —Newcastle upon Tyne
- Hybrid work
- Continuous improvement
- Organisational skills
- SharePoint
- Annual leave
Field Sales Manager
Handepay —Newcastle upon Tyne
- £60,000 a year
- Full-time
- Business development
- Annual leave
- Employee assistance programme
Quick apply
Performance Marketing Manager
The Inn Collection —Newcastle upon Tyne
- Full-time
- Hybrid work
- Marketing
- Data analysis skills
- Analysis skills
- Free parking
- Annual leave
Quick apply
Management Accounts - Finance Manager - AC3
Parkdean Resorts —Newcastle upon Tyne
- £55,000 a year
- Team management
- Training & development
- Communication skills
- Store discount
- Employee assistance programme
Quick apply
Business Development Manager
ghd Hair —Newcastle upon Tyne
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Outlook
- Employee discount
User Researcher - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
Newcastle Trade Activation Executive
Jubel —Newcastle upon Tyne
- £30,000 a year
- Weekend availability
- Bar
- Public speaking
- Presentation skills
Assistant Engineering Manager
Balfour Beatty —Newcastle upon Tyne
- Part-time
- Hybrid work
- Engineering
- Annual leave
Data Platform Manager
Norton Rose Fulbright —Newcastle upon Tyne
- AI
- Analytics
Senior/Principal Port Planner - Offshore Wind Ports
Royal HaskoningDHV —Newcastle upon Tyne
- Part-time
- Civil engineering
- Engineering
- Master's degree
Director, Wealth Manager
Royal Bank of Canada —Newcastle upon Tyne
- Full-time
- Business development
- Team management
- Financial services
14d
Category Analyst - Pricing & Promotions
Greggs —Newcastle upon Tyne
- Up to £30,000 a year
- Full-time
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Business Development Manager - Newcastle
Deliveroo —Newcastle upon Tyne
- Full-time
- Hybrid work
- Hospitality
- Business development
- Contracts
2d
IT Service Desk Manager
Lookers —Newcastle upon Tyne
- Continuous improvement
- Training & development
- Leadership
- Annual leave
Quick apply
12d

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owner/manager jobs near west thirston, nbl

Homeowner Relationship Manager

North East Escapes
Alnwick

Quick apply

Job details

Full-time
£30,000 a year
12 days ago

Benefits

Company pension

Qualifications

Driving Licence
Guest relations
Client engagement
Internal department liaison
B2B sales
Relationship management
Property management
A Level

Full job description

A bit about us

Northumberland has a coastline people drive the length of the country for — and we’re lucky enough to look after some of the finest places to stay along it. North East Escapes manages a growing portfolio of premium holiday homes, and we care for every one of them the way we’d want our own home looked after: with genuine warmth, a sharp eye for detail, and real pride in getting the little things right.

We’re a close-knit team based in the heart of Alnwick, and we’re on the hunt for one more brilliant person to join us.

First things first: the person, not just the CV

We’ll be honest, the most important thing to us isn’t a flawless CV. It’s you. We can teach systems and processes; what we can’t teach is the kind of person who rolls their sleeves up, spots the detail others miss, and makes the whole team better just by being part of it.

If you’re as happy reassuring a guest whose train is running late as you are helping housekeeping get a property guest-ready before a 4 pm check-in, and you’d do both without being asked, you’ll fit right in. This is a people-first business through and through: for our owners, for our guests, and every bit as much for each other.

What the role looks like day to day

No two days are the same here, and that’s rather the point. Your home base is owner relationships, you’ll be the person our homeowners know, trust and rely on, but you’ll also be out on the road as much as you’re in the office, and trusted to pivot to wherever the business needs you most.

Owner relationships: your primary focus

This is the heart of the role. You’ll own the homeowner journey from the moment they sign, all the way through and beyond:

Owner onboarding; welcoming new owners on board and making a great first impression, gathering everything we need and setting the relationship off on the right foot.
Signed to live and listed: bringing owners from signed contract through to live and listed, coordinating everything it takes to get a property ready to welcome its very first guests.
Maintaining the relationship: being the friendly, reliable point of contact for the long haul: regular updates, honest conversations, and the transparent management that keeps clients with us for years.

Stepping beyond: wherever you’re needed

While owner relationships are your predominant focus, from time to time you’ll dip into other corners of the business, and that’s part of what makes the role. Through great communication across every department, and always with the guest experience front of mind, you’ll:

Drive guest experience; from first enquiry to fond farewell, stepping in to handle questions with speed and empathy, smoothing over the odd bump, and making every stay feel five-star.
Support housekeeping & linen: lending a hand to keep the engine room running, so every property meets the exacting standard our name is built on. No detail too small.
Support maintenance & operations: spotting and reporting maintenance jobs, keeping properties compliant and safe, and making sure what we advertise is exactly what a guest walks into.

What we’re looking for in you

A natural with people: you build rapport easily and handle whatever comes your way with warmth and professionalism.
Genuinely detail-obsessed: you’re the one who notices the crooked cushion, the missing welcome pack, the thing that would have niggled the guest.
Cool under pressure: you can juggle a dozen moving parts on a busy changeover day and keep your calm (and your sense of humour).
A team player, first and foremost: you pull together, share the load, and celebrate the wins with everyone else.
Happy to muck in anywhere; guest services one minute, housekeeping the next, you go where you’re needed.
Industry know-how is a bonus; experience in holiday-home management, booking platforms, or property software will put you ahead, but the right attitude matters more.

The essentials

A clean driving licence: you’ll be out visiting properties across our patch, so this one’s a must.
Five days over seven: 40 hours a week on a rota that includes weekends, because that’s when our guests need us most.
Out-of-hours phone cover: you’ll take your turn looking after the guest phone outside office hours, so no one’s ever left stuck if an issue crops up during a stay.

What’s in it for you

Competitive salary: let’s talk.
20 days’ holiday plus bank holidays.
Company pension scheme.
A genuinely supportive, growth-minded team who’ll have your back.
The chance to build a career in one of the most beautiful corners of the country.

Sound like you?

Send us your CV and a few lines about yourself. Tell us about your experience in guest services or property management, but just as importantly, tell us what makes you a great person to have on a team. We can’t wait to meet you.

Job Type: Full-time

Pay: £30,000.00 per year

Benefits:

Company pension

Application question(s):

Are you happy to work weekends as needed?
Where do you live? Are you happy to travel to Ellingham?

Education:

A-Level or equivalent (preferred)

Work Location: In person

Quick apply

Refine Your Search

owner/manager jobs in west thirston, nbl

Homeowner Relationship Manager

Assistant Property Manager

Homeowner Account Manager

Assistant Boutique Manager

Senior Expansion Manager UK

Assistant General Manager - Operations AGM/Deputy

Adoption and Embedding Manager

Field Sales Manager

Performance Marketing Manager

Management Accounts - Finance Manager - AC3

Business Development Manager

User Researcher - Newcastle

Newcastle Trade Activation Executive

Assistant Engineering Manager

Data Platform Manager

Senior/Principal Port Planner - Offshore Wind Ports

Director, Wealth Manager

Category Analyst - Pricing & Promotions

Business Development Manager - Newcastle

IT Service Desk Manager

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