Liaison Work, Jobs in West Thurrock, Ken (with Salaries)

Client Resident Liaison Officer - Social Housing
Sureserve —Dartford
- £28,000 - £32,000 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
5d
Client Resident Liaison Officer - Social Housing
Aaron Services —Dartford
- £28,000 - £32,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
5d
Resident Liaison Officer
Kier Group —Rainham
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- Administrative experience
- Flexible schedule
Cognitive Behavioural Therapist - Mindplace Dartford
Bupa —Dartford
- Part-time
- Customer service
- IT
- Leadership
- Gym membership
- Life insurance
Quick apply
Administrator
Oxford Archaeology —Chafford Hundred
- £30,013 - £30,892 a year
- Full-time
- Hybrid work
- Microsoft Word
- Project management
- Driving
- Free parking
- Annual leave
Quick apply
3d
Resident Liaison Manager
Wates —Dartford
- Customer service
- Maintenance
- Microsoft Office
3d
National Police Chiefs' Council - Strategic Intelligence Researcher NKCC
Metropolitan Police —London
- £33,219 - £36,228 a year
- Full-time
- Hybrid work
- Travel
- Flexitime
- Sick pay
Organised Immigration Crime (OIC) Investigator
National Crime Agency —Gillingham
- £25.28 - £50.56 an hour
- Overtime
- Hybrid work
- English
- Analysis skills
- Presentation skills
- Annual leave
3d
Conveyancing Secretary
Current Legal Recruitment —Grays
- £25,000 - £28,500 a year
- Full-time
- Microsoft Office
- Organisational skills
- Typing
- Health & wellbeing programme
- Sick pay
Quick apply
13d
Home Claims Handler
Trinity Claims —Tonbridge
- £29,000 - £31,000 a year
- Remote
- Analysis skills
- Contracts
- Free parking
- Annual leave
Quick apply
4d
Targeted Intercept Officer - Intelligence - Readvertised
National Crime Agency —London
- £37,428 a year
- Full-time
- Hybrid work
- Presentation skills
- In-person
- Annual leave
5d
Resident Liaison Officer
Southern Housing —Farringdon
- £37,578 a year
- Full-time
- Hybrid work
- Contracts
- In-person
- Communication skills
- Annual leave
10d
Multi Asset Investment Liaison Analyst
T. Rowe Price —London
- Full-time
- Hybrid work
- Microsoft Excel
- Master's degree
- SQL
Depot Manager
Associated Security Solutions —Thurrock
- From £35,000 a year
- Full-time
- Management
- Business development
- Organisational skills
- Free parking
Quick apply
12d
Service Advisor
Grange - Chelmsford —Chelmsford
- Up to £40,000 a year
- Full-time
- In-person
- Employee discount
- Life insurance
Quick apply
2d
UKDTN Coordinating Centre Administrative Assistant
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Hybrid work
- Administrative experience
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
9d
Control Room Operative – Nights 42hrs - Lakeside Shopping Centre
Savills Management Resources —Grays
- £36,185 a year
- Night shift
- Computer skills
- Communication skills
13d
Embassy Liaison Manager
University College London Hospitals NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
- Communication skills
9d
HM Inspector of Railway Human Factors Specialist
Office of Rail and Road —London
- £58,827 - £64,237 a year
- Part-time
- Hybrid work
- Presentation skills
11d
VacancyTitle: Local Authority Liaison Officer (Town Planner)
Northumbrian Water/Essex & Suffolk Water —Chelmsford
- Up to £45,300 a year
- Full-time
- Microsoft Office
- Driving
- No degree
- Annual leave
- Employee assistance programme
5d

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Client Resident Liaison Officer - Social Housing

Sureserve -
Dartford

Quick apply

Job details

£28,000 - £32,000 a year
5 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
Communication skills

Full job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role of our Client Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting and will be a split role. 2/3 days will be based in Dartford head office. 2/3 days at the clients office in Kensington and Chelsea.

Act as the main point of contact for escalated calls from Customer Service Agents
Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress
Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised
Update and provide compliance & repair reports to client
Call customers to arrange appointments for follow up works
Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs
Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts
Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress
Adhere to and support Sureserve and their clients’ policies and procedures regarding data protection and equality and diversity
Attend Contract meetings
All associated ad-hoc administrative duties

The successful candidate will have

Previous administrative experience, preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Proficient in MS Office, in particular, Outlook and Excel
Good written and verbal communication skills
Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary
Contributory Pension scheme
Life assurance
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme
Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Quick apply

Refine Your Search

liaison jobs in west thurrock, ken

Client Resident Liaison Officer - Social Housing

Client Resident Liaison Officer - Social Housing

Resident Liaison Officer

Cognitive Behavioural Therapist - Mindplace Dartford

Administrator

Resident Liaison Manager

National Police Chiefs' Council - Strategic Intelligence Researcher NKCC

Organised Immigration Crime (OIC) Investigator

Conveyancing Secretary

Home Claims Handler

Targeted Intercept Officer - Intelligence - Readvertised

Resident Liaison Officer

Multi Asset Investment Liaison Analyst

Depot Manager

Service Advisor

UKDTN Coordinating Centre Administrative Assistant

Control Room Operative – Nights 42hrs - Lakeside Shopping Centre

Embassy Liaison Manager

HM Inspector of Railway Human Factors Specialist

VacancyTitle: Local Authority Liaison Officer (Town Planner)

I want to receive the latest job alerts for liaison in west thurrock, ken

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