Client advisor Work, Jobs in Wharley End, Bdf (with Salaries)

Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Word
- Communication skills
Sales Advisor
Hawes & Curtis —Milton Keynes
- £13 an hour
- Full-time
- Customer service
- In-person
- Communication skills
Quick apply
Client Planning Advisor
BSI —Milton Keynes
- Up to £26,775 a year
- Full-time
- Hybrid work
- CRM software
- In-person
- Annual leave
- Bereavement leave
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Communication skills
Client Advisor - Marsh Multinational
Marsh —Milton Keynes
- Full-time
- Hybrid work
Luxury Brand Ambassador - Milton Keynes
Maison Francis Kurkdjian —Milton Keynes
- Part-time
- Customer service
- Merchandising
- Communication skills
Customer Complaints Advisor
Return on Investment Ltd —Milton Keynes
- £24,850 - £26,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Communication skills
- Negotiation
- Free parking
- Annual leave
Quick apply
Client Onboarding Executive
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Business development
- Financial services
- Communication skills
Luxury Brand Ambassador
Maison Francis Kurkdjian —Milton Keynes
- Part-time
- Customer service
- Merchandising
- Communication skills
Corporate Client Advisor
Marsh —Milton Keynes
- Full-time
- Hybrid work
- Organisational skills
Client Care Advisor
Vets for Pets —Northampton
- Weekend availability
- Customer service
- Computer literacy
- Computer skills
- Employee discount
2d
Cryotherapy Advisor
Renati Recovery —Milton Keynes
- £5,000 - £20,000 a year
- Part-time
- Social media management
- Computer literacy
- First Aid Certification
Quick apply
9h
Luxury Brand Ambassador - Lakeside
Maison Francis Kurkdjian —Milton Keynes
- Part-time
- Customer service
- Merchandising
- Communication skills
Sales Negotiator
Urban & Rural Property Services - Milton Keynes —Milton Keynes
- From £23,000 a year
- Full-time
- Administrative experience
- Front desk
- In-person
Quick apply
2d
Beauty Advisor
ghd Hair —Milton Keynes
- Weekend availability
- Customer service
- Employee discount
3h
Trainee Sales Advisor
Homesure —Bedford
- £550 - £800 a week
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
2d
Customer Service Advisor
MyOwnSpace —Northampton
- £15 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
14d
Housing Options Advisor
North Northamptonshire Council —Kettering
- £34,434 - £36,363 a year
- Analysis skills
- Communication skills
- Employee assistance programme
10d
Stocktaker - Luton
nGeneration —Luton
- £26,500 - £28,500 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
Call Centre Agent - Fundraising
DTV Optimise Ltd —Bedford
- From £26,520 a year
- 8 hour shift
- CRM software
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
2d

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Helpdesk Agent (Full Time Office Working inc weekends)

Ostara Systems -
Milton Keynes

Apply Now

Job details

Full-time
£26,000 a year

Benefits

Company pension

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Customer support
Customer interaction
Communication skills

Full job description

An excellent opportunity has arisen for a Contact Centre Advisor to join a leading company within the Maintenance and Facilities Management environment. The successful candidate will be at the start of the Customers journey using their excellent customer service skills to identify the customers requirements at their point of initial contact. Our advisors are pivotal in making it the best and easiest customer experience, exhibiting the company values at all times.

As an advisor you will work in an engaging environment supported by leaders who have your personal development at heart helping you become the best version of yourself, they work hard however in return we also strive to acknowledge and recognise their teams for going over and above in their day to day duties.

The ideal candidate must be able to deliver support via the telephone in the following key areas:

Support to Maintenance Contractors and Customers using a proprietary software system

The successful candidate will also be able to:

Deal with customer calls, managing their expectations and resolving any issues they report ensuring a right first-time resolution
Manage their own work flow and administrative tasks in line with client SLAs
Maintain up to date records in the proprietary software system, enabling accurate management information to be available for reporting and accounting purposes.
Communicate both internally and externally with emphasis on a pro-active service delivery
To take ownership and responsibility for all enquiries presented to the Contact Centre, identifying customers needs and using appropriate questioning and listening skills to identify and offer appropriate solutions.
Ensure a seamless customer journey by providing accurate information and guidance to all customers and liaising with relevant departments.
To actively promote and act as an Ambassador for the services which our clients represent.
To ensure that all computerised systems are used effectively and efficiently to help process customer enquiries, accurately maintaining records ensuring all processes and DPA legislation is adhered to at all times.
To establish, develop and maintain great working relationships with all work colleagues to ensure a one team approach to the delivery of the performance standards and business objectives for the Contact Centre.
Be an active contributor and work collaboratively with key departments by providing insight and ideas on improving our Customer experience.
Take proactive steps to positively impact Contact Centre targets & measures.
With drive and passion, you will strive to meet department standards on a day to day basis with your customer always in mind.
To ensure a clear knowledge and understanding of team objectives and priorities

Key Experience, Knowledge & Skills:

Knowledge of office applications including Word and Excel
Strong verbal and written communication skills within a professional environment
2 years or more experience working in a customer service environment
Effective in ensuring the customer is at the forefront of all we do
Demonstrate a strong commitment to customer service in all activities
Demonstrate a desire to learn and succeed in a service environment
Excellent problem-solving skills
Excellent communication & Influencing skills

Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 10 days, please assume you have been unsuccessful on this occasion.

Benefits

The role offers a comprehensive benefits package, including pension, healthcare and death in service following successful completion of a probation period.

Apply Now

Refine Your Search

client advisor jobs in wharley end, bdf

Helpdesk Agent (Full Time Office Working inc weekends)

Sales Advisor

Client Planning Advisor

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Client Advisor - Marsh Multinational

Luxury Brand Ambassador - Milton Keynes

Customer Complaints Advisor

Client Onboarding Executive

Luxury Brand Ambassador

Corporate Client Advisor

Client Care Advisor

Cryotherapy Advisor

Luxury Brand Ambassador - Lakeside

Sales Negotiator

Beauty Advisor

Trainee Sales Advisor

Customer Service Advisor

Housing Options Advisor

Stocktaker - Luton

Call Centre Agent - Fundraising

I want to receive the latest job alerts for client advisor in wharley end, bdf

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