Key team leader Work, Jobs in Wheathampstead, Hrt (with Salaries)

Assistant General Manager - Stevenage
GRIDSERVE —Stevenage
- £30,000 a year
- Weekend availability
- Customer service
- Supervising experience
- Team management
- Free parking
- Store discount
Quick apply
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
Customer Service Team Leader
Morgan Sindall Property Services Limited —Welwyn Garden City
- £35,000 a year
- Full-time
- Presentation skills
- Team management
- Communication skills
- Annual leave
- Employee assistance programme
10d
Assistant Store Manager
Mountain Warehouse —Hatfield
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
Customer Representative - Welwyn Garden City
Nationwide Building Society —Welwyn Garden City
- From £26,500 a year
- Full-time
- Banking
4d
Customer Experience and Operations Manager
Love Velo —Holborn
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Management
- Customer service
- Store discount
- Annual leave
Quick apply
12d
Customer Service Team Leader
Hertfordshire County Council —Welwyn Garden City
- £31,537 - £34,434 a year
- English
- Mentoring
- Training & development
Assistant Contract Manager
Apcoa —Buntingford
- £36,000 a year
- Full-time
- Presentation skills
- Recruiting
- Contracts
- Annual leave
Quick apply
Contract Administrator
Sureserve —Welwyn Garden City
- £27,976 a year
- Monday to Friday
- Databases
- Administrative experience
- IT
- Annual leave
Quick apply
8d
Intelligence and Investigations Specialist (London)
NetWatch Global —London
- £28,000 - £32,500 a year
- Full-time
- Remote
- English
- Databases
- Bachelor's degree
- Health & wellbeing programme
- Flexitime
Quick apply
Case Administrator Team Leader - Herts
Hertfordshire Constabulary —Hatfield
- £32,613 a year
- Full-time
- Annual leave
- Employee assistance programme
2d
Client Services Co-Ordinator Accounts
Royal Veterinary College —Potters Bar
- £29,329 - £31,930 a year
- Weekend availability
- CRM software
- Microsoft Office
- Databases
Area Manager
Char & Barrel LTD —Hatfield
- £45,000 - £55,000 a year
- Full-time
- Sales
- English
- Analysis skills
Quick apply
4d
Sales Operations Manager
Eckoh —Hemel Hempstead
- From £70,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Communication skills
- Free parking
- Work from home
Quick apply
Operations Team Leader
BRE —Watford
- £43,000 - £45,000 a year
- Hybrid work
- Team management
- Travel
- Organisational skills
- Free parking
Quick apply
1d
Trainee Shop Manager
Farmfoods —Luton
- £32,648.16 - £35,306.88 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
10d
Event Marshal
Event Support team —Tring
- Up to £12.71 an hour
- Day shift
- Customer service
- In-person
- Guest services
- Flexible schedule
Quick apply
11d
Quality Improvement Lead (Adult Social Care)
Care Is Central —Flitwick
- From £39,216 a year
- Full-time
- Management
- English
- Continuous improvement
- Store discount
- Health & wellbeing programme
Quick apply
12d
Site Supervisor
Serco Group —Luton
- £32,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Head of Property Operations
Hightown Housing Association —Hemel Hempstead
- £89,916 a year
- Hybrid work
- Customer service
- Continuous improvement
- Contracts
- Annual leave
11d

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Assistant General Manager - Stevenage

GRIDSERVE
Stevenage

Quick apply

Job details

Permanent | Full-time
£30,000 a year

Benefits

Free parking
Store discount
Cycle to work scheme
Company pension
Company events
Private medical insurance
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Sick pay
On-site parking

Qualifications

Driving Licence
Operations management
Customer service
Stakeholder liaison
Microsoft Office Suite
Cost control
Assistant manager experience
Retail team management
Supervising experience
Team management
Organisational skills
Computer skills
Training & development
Retail management
Leadership
Communication skills
Facilities maintenance

Full job description

Job Description:

ROLE OVERVIEW

The Assistant General Manager (AGM) is responsible for supporting the General Manager (GM) with the onsite day-to-day operations of the Electric Forecourt including leading the retail team, managing retail partner operations, delivering an exceptional customer experience and ensuring the highest standards of health, safety and quality.

The Electric Forecourt is one of the most technically advanced electric vehicle charging stations, powered by 100% renewable energy with a retail facility featuring a high-quality lounge for customers to use while their vehicles are charging. This also acts as an educational area, providing information about electric vehicles, solar energy generation and ecology.

MAIN RESPONSIBILITIES

Assist the GM in exceeding all financial and non-financial KPIs
Deputise for the GM, as required.
Deliver a “best in class” customer experience. Coaching the team to ensure awesome brand standards and customer service levels are achieved.
Ensure all staff members are aware of all current promotions and products
Promote a ‘safety-first’ culture amongst the team, fostering a safe environment for employees, visitors and customers.
Support in attracting, developing and maintaining a high performing team. Including recruitment & selection, onboarding, training and development and performance management.
Assist the GM on all the ‘onsite and day to day’ business operations, working in collaboration to deliver exceptional standards, operational efficiency and sales optimisation
Adhere and apply all licensing laws
Assist in managing compliance of the forecourt across all areas, ensuring that all checks and audits are completed.
Support in maintaining the forecourt to high brand standards, monitoring and managing maintenance issues and all contractors on site.
Drive commercial opportunities through daily analysis of key metrics and coaching the team
Support in managing all controllable costs through effective management of stock, labour, reward & recognition and shrink
Ensure all aspects of the staff deployment are executed effectively
Support the GM with team meetings and information cascading
Maintain a customer centric environment which helps demystify the barriers of Electric Vehicles and provides a space where customers can learn and reflect on the benefits of Electric Vehicles.
Work a range of early/late shifts, weekends and bank holidays in line with the Forecourts operating hours.
Adhere to all company policies, procedures and business ethics codes including anti-bribery, environmental and quality management systems in compliance with ISO standards.

PERSON SPECIFICATION

Required Experience

3+ year of Retail or hospitality experience as a Team Leader/Supervisor or Assistant Manager.

Required Skills and Abilities

Excellent customer service skills.
Very good leadership and people management skills.
Very good communication skills.
Good level of business acumen including commercial and financial skills.
Good organisational skills.
Strong initiative and problem-solving skills.
Good level of stakeholder management.
Good level of operations management.
Ability to adapt.
A proficient user of IT including Microsoft office suite of packages and the ability to use communication tools such as Microsoft Teams, Engage and Connect.

Required Qualifications and Certifications

Qualification within customer experience & Retail are desirable.
Full UK driving licence held for minimum 1 year.

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking
Sick pay
Store discount

Ability to commute/relocate:

Stevenage SG1 2AX: reliably commute or plan to relocate before starting work (required)

Experience:

Supervising: 3 years (required)
Retail management: 3 years (preferred)
Hospitality management: 3 years (preferred)

Work Location: In person

Pay: £30,000.00 per year

Benefits:

Cycle to work scheme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Free parking
On-site parking
Private medical insurance
Sick pay

Work Location: In person

Quick apply

Refine Your Search

key team leader jobs in wheathampstead, hrt

Assistant General Manager - Stevenage

Contact Centre Operations Manager

Customer Service Team Leader

Assistant Store Manager

Customer Representative - Welwyn Garden City

Customer Experience and Operations Manager

Customer Service Team Leader

Assistant Contract Manager

Contract Administrator

Intelligence and Investigations Specialist (London)

Case Administrator Team Leader - Herts

Client Services Co-Ordinator Accounts

Area Manager

Sales Operations Manager

Operations Team Leader

Trainee Shop Manager

Event Marshal

Quality Improvement Lead (Adult Social Care)

Site Supervisor

Head of Property Operations

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