Helpdesk support Work, Jobs in Whitburn, Wln (with Salaries)

Workspace Support - Livingston - Sky Spaces
Emcor —Livingston
- Full-time
- Microsoft Powerpoint
- Organisational skills
- Employee assistance programme
- Referral programme
Quick apply
1st/2nd Line Support Technician
Entire IT Solutions —Edinburgh
- £24,000 - £28,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
14d
L1 Service Desk Team Leader
XMA —Livingston
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Team management
- IT
- Employee discount
- Life insurance
Helpdesk Coordinator - Night Shifts
Equans —Bellshill
- £14,664 - £15,392 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Helpdesk Coordinator
Equans —Bellshill
- £14,664 - £15,392 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
1st Line IT Support Engineer (Microsoft 365 / Windows / Azure) – MSP – Hybrid Remote
Certum Ltd —Glasgow
- £25,500 - £29,000 a year
- Weekend availability
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
- Free parking
- Work from home
Quick apply
6h
IT Support Technician
Eurostampa UK —Cumbernauld
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
14d
Telephony and Connectivity Analyst
ARO —Glasgow
- £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- IT
- Employee assistance programme
Quick apply
8d
IT Technician
School Talent —Edinburgh
- £29,206 - £32,972 a year
- Windows
- Microsoft Office
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
Deskside Support Engineer (Edinburgh)
Seven Investment Management —Edinburgh
- Azure
- Customer service
- Microsoft Office
Service Helpdesk Admin Support
Secureshield Ltd —Motherwell
- From £26,000 a year
- Full-time
- Microsoft Word
- Accounting
- Organisational skills
Quick apply
12d
Network Team Ambassador - Edinburgh and Newcastle
Rapport —Edinburgh
- £30,712 a year
- Overtime
- Travel
- Employee assistance programme
Planner - Livingston, West Lothian, EH54 8AF
Apleona —Livingston
- £29,943 a year
- Full-time
- Employee discount
5d
Helpdesk Team Leader (Backshift) - Glasgow Head Office
City Facilities Management (UK) —Glasgow
- £29,214 a year
- Full-time
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Work from home
Helpdesk Supervisor - Glasgow Head Office
City Facilities Management (UK) —Glasgow
- £33,212.48 a year
- Weekend availability
- Management
- Customer service
- Communication skills
6d
Helpdesk Team Leader
Lovat's Group —Loanhead
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
Service Administrator
Secureshield Ltd —Motherwell
- From £26,000 a year
- Full-time
- Salesforce
- Analysis skills
- Organisational skills
Quick apply
12d
Digital Helpdesk Apprentice
QA Apprenticeships —Bellshill
- £18,000 a year
- Full-time
Facilities Helpdesk Administrator – Motherwell, ML1 1RU
Apleona —Motherwell
- £27,459.57 a year
- Monday to Friday
- Microsoft Excel
- Computer literacy
- Computer skills
- Employee discount
5h
Cleaning Team Leader - Mobile Scotland - Nights Sky Spaces
Emcor —Livingston
- £31,554 a year
- Full-time
- Customer service
- English
- Team management
- Employee assistance programme
- Referral programme
Quick apply

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Workspace Support - Livingston - Sky Spaces

Emcor -
Livingston

Quick apply

Job details

Permanent | Full-time

Benefits

Cycle to work scheme
Discounted gym membership
Employee assistance programme
Paid volunteer time
Referral programme

Qualifications

Microsoft Powerpoint
Facilities management
Organisational skills
SIA

Full job description

Role overview

SIA Licence essential

Location: Livingston

Salary: Competitive

Working Hours: 0800 to 1700 monday to Friday

Benefits: 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more.

About EMCOR UK:

At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.

Role overview:

The Workspace Support plays a key role in ensuring the smooth and professional operation of the site. Acting as the first point of contact for visitors, contractors, and building occupants, this role supports the delivery of a high‑quality, safe, and efficient workplace experience. The postholder represents both the customer and EMCOR UK, upholding service excellence, operational compliance, and a positive building environment.

About the role

What you'll do:

Meet and greet visitors attending site, including contractors.
Be a professional ambassador for the customer and EMCOR UK.
Undertake site inductions for new contractors to site.
Schedule, oversee and escort as necessary external contractors in line with the customer's procedure.
Liaise with the helpdesk and engineers to arrange PPMs so as not to impact site operations.
Provide guidance and assistance, including any relevant health and safety information.
Issue of visitor passes where there is no onsite security function.
Point of contact for the Facilities Coordinator and Sky Spaces Regional Facilities Manager, keeping them informed of issues across the site and progress to address/resolve.
Maintain communication with all other service lines to ensure seamless delivery to building occupants.
Share knowledge between the team as an ongoing form of communication and learning.
Liaise closely with all FM service teams to ensure that consistency standards and a professional image are maintained across the designated areas.
Co-ordination and collation of management information as required.
Assistance with queries either in person, by email or telephone in a professional manner.
Ensure all tasks are logged with the helpdesk and a record of all tasks is kept up to date and managed through to completion, proactively escalating any issues.
Carry out validation on completed and closed jobs.
Ensure correct signage is in place, updated and removed as appropriate, including noticeboards.
Attend to any building-specific requirements as agreed with Line Manager; seek approval prior to undertaking new responsibilities within buildings.
Manage any incoming post, ensuring accountability and distribution within the building.
Carry out site audits to ensure workspace standards are maintained (H&S, fire evacuation routes, first aid, cleanliness).
Responsible for health and safety in designated area of responsibility to ensure that any unsafe items/areas are dealt with immediately and safe working practices are adopted and followed.
Ensure a tidy and clean appearance throughout designated area of responsibility.
Manage inventory of supplies (stationary, consumables), conduct stock-taking and replenishing of supplies as required.
Key management may be required where there is no onsite security provision.
Comply with any reasonable adhoc duties and requests through your line manager.

Who you'll be:

SIA licence holder
Knowledge and experience of facilities management in practice and in high-end, complex environments
Experience in media and broadcast environments advantageous
Good knowledge of building operations and associated guidelines, including health and safety (IOSH or NEBOSH qualification desirable)
Excellent organisational and people skills
The ability to monitor and maintain high standards of excellence in areas of quality, safety, operational performance and customer service
Competent in the use of IT applications i.e. Word, Excel and Power Point
Demonstrate empathy with customers, an ability to quickly grasp their needs
Possess energy and infectious enthusiasm to deliver
Demonstrate the ability to work in fast paced environments and to tight timescales
Demonstrable ability to communicate effectively, verbally and on paper/electronically
Possess determination and resilience to achieve objectives and targets when faced with challenges

At EMCOR UK, we embrace and celebrate diversity in all its forms.

We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.

We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.

Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.

Join us in building a better world at work.

#LI-SN1

EMCOR UK benefits

Industry leading maternity & paternity policies
Refer a friend scheme – worth £500 per referral
GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
Extensive learning & development opportunities, including opportunities for progression
Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover
Bike To Work Scheme
Health cash plan - Benefits covered include optical, physiotherapy and a health & wellbeing
Dental scheme
Access to health assessments
Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries

Quick apply

Refine Your Search

helpdesk support jobs in whitburn, wln

Workspace Support - Livingston - Sky Spaces

1st/2nd Line Support Technician

L1 Service Desk Team Leader

Helpdesk Coordinator - Night Shifts

Helpdesk Coordinator

1st Line IT Support Engineer (Microsoft 365 / Windows / Azure) – MSP – Hybrid Remote

IT Support Technician

Telephony and Connectivity Analyst

IT Technician

Deskside Support Engineer (Edinburgh)

Service Helpdesk Admin Support

Network Team Ambassador - Edinburgh and Newcastle

Planner - Livingston, West Lothian, EH54 8AF

Helpdesk Team Leader (Backshift) - Glasgow Head Office

Helpdesk Supervisor - Glasgow Head Office

Helpdesk Team Leader

Service Administrator

Digital Helpdesk Apprentice

Facilities Helpdesk Administrator – Motherwell, ML1 1RU

Cleaning Team Leader - Mobile Scotland - Nights Sky Spaces

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