Service desk Work, Jobs in Whitburn, Wln (with Salaries)

IT Support Specialist
Nazco Digital Technology and Business Services —Stirling
- £2,600 - £3,100 a month
- Full-time
- Microsoft Outlook
- SharePoint
- In-person
- Free parking
- Sick pay
Quick apply
3d
L1 Service Desk Analyst
XMA —Livingston
- £25,000 a year
- Full-time
- Communication skills
- Life insurance
- Referral programme
13d
Mobility Support Specialist
TELESOFT LLC DBA CALERO —Edinburgh
- Full-time
- Microsoft Word
- Computer literacy
- Bachelor's degree
Quick apply
IT Service Desk Analyst
The Scottish Government —Edinburgh
- Full-time
- Analysis skills
- Presentation skills
- Travel
1d
IT Service Desk Analyst
Scottish Government —Edinburgh
- £31,231 - £33,560 a year
- Full-time
- Analysis skills
- Presentation skills
- Travel
1d
Front of House Receptionist
STEP —Stirling
- £8,292.80 a year
- Part-time
- CRM software
- Microsoft Outlook
- Computer literacy
Quick apply
Service Desk Engineer
Trainline —Edinburgh
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Agile
IT Support Technician
Eurostampa UK —Cumbernauld
- Full-time
- Maintenance
- Communication skills
- Free parking
- Employee assistance programme
IT Service Desk Analyst - Edinburgh
Anderson Strathern —Edinburgh
- Windows
- Microsoft Office
- Travel
Service Desk Analyst
Scottish Environment Protection Agency —Motherwell
- £39,725 - £43,887 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
12d
IT Support Analyst
Midlothian Council —Dalkeith
- £30,619 - £31,783 a year
- Call to connect
- Hybrid work
- Computer literacy
- School
- Work from home
2d
Front Office Receptionist
Advertise It —Hamilton
- Full-time
- Remote
- Spanish
- Google Suite
- Microsoft Outlook
- Annual leave
Quick apply
Service Desk Team Leader - Glasgow Head Office
City Facilities Management (UK) —Glasgow
- Full-time
- Organisational skills
- Contracts
- Training & development
Service Desk Engineer
Shawbrook —Glasgow
- Full-time
- Customer service
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
9d
Desktop Engineer - On-site Edinburgh
GBA5 EntServ UK Limited —Edinburgh
- Full-time
- In-person
- Communication skills
2d
Desktop Engineer - On-site Edinburgh
DXC Technology —Edinburgh
- In-person
- Communication skills
2d
Business Support Coordinator
Solvd. —Glasgow
- £26,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Writing skills
- English
- Employee assistance programme
Quick apply
2d
IT Support Analyst
Fred. Olsen Ltd —Glasgow
- Hybrid work
- Azure
- Microsoft Outlook
- Windows
- Employee discount
6d
Experienced Technical/Engineering Helpdesk Administrator
Stein Group Limited —Hamilton
- Up to £28,000 a year
- Full-time
- Accounting
- In-person
- Communication skills
Quick apply
13d
Senior Service Desk Analyst
Lane Clark & Peacock —Edinburgh
- Hybrid work
- Computer Science
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
6d

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service desk jobs near whitburn, wln

IT Support Specialist

Nazco Digital Technology and Business Services
Stirling

Quick apply

Job details

Permanent | Full-time
£2,600 - £3,100 a month
3 days ago

Benefits

Free parking
Company pension
Private medical insurance
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Microsoft Outlook
Incident management
Incident queue management
User account provisioning
Ticket management
User account management
IT permissions management
Computer hardware
Ticket management systems
Technical support incident logging
Network support
SharePoint
Technical writing
Customer support
IT incident logging
Application support
Root cause analysis
Communication skills

Full job description

About the Role

Stirling has a growing mix of professional services digital businesses and technology focused organisations and at Nazco Digital Technology and Business Services we help teams stay productive through reliable IT support and well managed systems.

We are looking for an IT Support Specialist who can resolve day to day technical issues support users across business applications and maintain dependable workplace technology.

You will work closely with colleagues across operations customer services and internal systems to investigate support requests provide clear guidance and help keep essential technology running smoothly.

Why Work With Us

The Environment: You will work from our Stirling location in a collaborative support environment where problem solving communication and service quality are highly valued.

Technical Exposure: You will support a range of workplace technology including laptops desktops Microsoft 365 business applications user accounts and network connectivity.

User Impact: Your work will directly help colleagues remain productive by resolving issues quickly and providing clear practical support.

Growth: We support continued development in systems administration cloud services endpoint management networking and IT service operations.

Key Responsibilities

Technical Support: Provide first and second line support for hardware software account access network and business application issues.

Incident Resolution: Investigate technical problems identify likely causes and resolve support requests in line with agreed service expectations.

User Support: Assist colleagues with day to day technical issues and explain solutions in clear straightforward language.

Device Support: Help configure maintain and troubleshoot laptops desktops monitors printers and other workplace equipment.

Microsoft 365 Support: Assist with Outlook Teams OneDrive SharePoint and routine Microsoft 365 account issues.

Access Management: Support password resets user account setup permissions and standard access requests.

Ticket Management: Maintain accurate support records progress notes and resolution details within the service management system.

Technical Documentation: Help maintain troubleshooting guides setup instructions and internal knowledge base information.

What We Are Looking For

Experience: At least 2 years of experience in IT support service desk desktop support or a closely related technical role.

Technical Knowledge: Good understanding of Windows systems Microsoft 365 common hardware networking fundamentals and business applications.

Problem Solving: Able to investigate technical issues methodically identify likely causes and apply practical solutions.

Customer Service: Professional patient and comfortable supporting users with different levels of technical knowledge.

Communication: Clear written and verbal communication skills with the ability to explain technical steps without unnecessary jargon.

Organisation: Able to manage multiple support requests prioritise urgent issues and maintain accurate records throughout the working day.

Tools: Experience with ticketing systems remote support tools endpoint management or IT service management platforms is preferred.

Mindset: You are dependable patient and solution focused. You take ownership of support requests communicate clearly with users and stay organised while helping maintain a reliable day to day technology environment.

Pay: £2,600.00-£3,100.00 per month

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance
Sick pay

Work Location: In person

Quick apply

Refine Your Search

service desk jobs in whitburn, wln

IT Support Specialist

L1 Service Desk Analyst

Mobility Support Specialist

IT Service Desk Analyst

IT Service Desk Analyst

Front of House Receptionist

Service Desk Engineer

IT Support Technician

IT Service Desk Analyst - Edinburgh

Service Desk Analyst

IT Support Analyst

Front Office Receptionist

Service Desk Team Leader - Glasgow Head Office

Service Desk Engineer

Desktop Engineer - On-site Edinburgh

Desktop Engineer - On-site Edinburgh

Business Support Coordinator

IT Support Analyst

Experienced Technical/Engineering Helpdesk Administrator

Senior Service Desk Analyst

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