Front of house manager Work, Jobs in Whitechapel, Gtl (with Salaries)

Duty Manager/Supervisor
The Lost Estate —London
- Up to £17.50 an hour
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
2d
Guest Relations Manager (all genders)
a&o Hostels —London
- Weekend availability
- English
- Organisational skills
- Communication skills
- Employee discount
2d
Head Host / Reservations & Guest Experience Lead
Nancy's Cocktail Bar —London
- £15 an hour
- Full-time
- Bar
- Leadership
- Communication skills
Quick apply
Front of House Manager
The Clermont —London
- £47,000 a year
- Full-time
- Hotel
- Analysis skills
- Leadership
- Employee discount
- Referral programme
Quick apply
Reception Manager
Sam's Riverside —London
- £42,000 - £45,000 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Guest Service Manager - London Marriott Hotel Canary Wharf
Marriott International, Inc —London
- Full-time
- Hotel
- Front desk
- Training & development
9d
LRS - Front of House Manager - Mon to Fri
Lexington Catering —London
- £48,300 a year
- Full-time
- Customer service
- Recruiting
- Budgeting
Quick apply
13d
Head Host (September start)
The Ned —London
- £19.80 an hour
- Full-time
- Hotel
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
Assistant General Manager
PICK.YOUR.OWN. —London
- £37,500 - £42,000 a year
- Full-time
- Hospitality
- Sales
- Restaurant management
- Annual leave
- Employee discount
Quick apply
4d
Head Waiter or Head Waitress
Galvin La Chapelle —London
- £17.71 an hour
- Full-time
- Hospitality
- In-person
- Restaurant experience
Quick apply
6d
Assistant Front Of House Manager
The Roof Gardens —London
- Up to £53,000 a year
- Weekend availability
- Organisational skills
- Front desk
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Assistant Reception Manager
5 Hertford Street —London
- Up to £50,000 a year
- Full-time
- Management
- Hotel
- Bakery
- Employee assistance programme
- Employee discount
Quick apply
5d
General Manager – Workspace & Member Experience
Maslow's —Kensington
- £50,000 - £55,000 a year
- Full-time
- Hospitality
- Sales
- English
Quick apply
Assistant Front Office Manager - London Marriott Hotel Canary Wharf
Marriott International, Inc —London
- Full-time
- Hotel
- Team management
- Front desk
- Employee assistance programme
- Employee discount
Senior Guest Relations Manager
Casa do Frango - MJMK —London
- £55,000 - £70,000 a year
- Full-time
- Restaurant
- Communication skills
- Employee discount
- Referral programme
Quick apply
5d
Assistant Front Office Manager
The Ned —London
- £41,100 a year
- Full-time
- Hotel
- Team management
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
12d
Venue Duty Manager – Children's Play & Family Entertainment
Little Wonder Street Ltd —Romford
- £32,000 - £35,000 a year
- Weekend availability
- In-person
- Training & development
- Cash handling
- Store discount
- Employee discount
Quick apply
5d
Front of House Manager - London Marriott Hotel County Hall
Marriott International, Inc —London
- £43,000 a year
- Full-time
- Bar
- Hotel
- Team management
- Employee discount
- Referral programme
3d
Assistant Reception Manager
RB Holdings —London
- Up to £50,000 a year
- Full-time
- Management
- Hotel
- Bakery
- Employee assistance programme
- Employee discount
Quick apply
5d
Front Desk Manager (Fixed-Term)
St Martins Lane Hotel —London
- Full-time
- Hotel
- Front desk
- Leadership
- Employee discount
Quick apply

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Duty Manager/Supervisor

The Lost Estate -
London

Quick apply

Job details

Full-time
Up to £17.50 an hour
2 days ago

Benefits

Discounted or free food
Company pension

Qualifications

Venue and attractions experience
Accident and incident report completion
Hospitality
Front of house supervision
Closing procedures
Premises locking and securing procedures
Customer service
Incident reporting preparation
Food safety and hygiene regulations
Lock and unlock routines
Supervising experience
First Aid Certification
Personal Licence
Venue crowd management
Opening procedures
POS
Organisational skills
Greeting and seating guests
Front-of-house security duties
Safety compliance inspections
Food safety
Leadership
Incident log maintenance
Communication skills
Health and safety briefings
Hospitality management

Full job description

Location: Belle Livingstone’s 58th Street Country Club – Peckham, London

Hours: Full-time (48 hours per week), including evenings, weekends, and late finishes

Contract: Permanent

About the Role

Belle Livingstone’s 58th Street Country Club brings together live music, performance, food, drink, and immersive hospitality under one roof.

As Duty Manager, you are the senior operational leader and "Responsible Person" on shift in the General Manager's absence. You hold overall responsibility for venue safety, legal compliance, financial controls, and seamless operational delivery. Working closely with Bar, Kitchen, Production & Marketing departments you will lead the Guest Experience Team (GX) to maintain operational integrity, uphold the standards of our immersive world, and deliver an exceptional guest experience in a dynamic live-arts environment. You are the go to person for all emergency and safety decisions, as such you must remain calm and decisive under pressure.

Key Responsibilities:

Venue Operations & Building Management

Lead day-to-day operations and act as the senior point of contact during public opening hours, performances, and private hires.
Manage full venue opening and closing procedures, ensuring the site is clear, checked, and locked securely at the end of the night.
Complete required opening, fire, security, and building safety checks, including maintaining clear escape routes, verifying alarm systems, and following estate waste-disposal guidelines.
Oversee site presentation to ensure all public areas are clean, dressed, stocked, and fully show-ready prior to opening doors.
Identify hazards and coordinate building maintenance with the General Manager and Facilities Manager.

Health, Safety, Compliance & Security

Serve as the designated responsible person for Health & Safety on shift, ensuring compliance with fire safety regulations, food safety, safeguarding, and licensing conditions.
Maintain a working knowledge of venue risk assessments, emergency plans, and Standard Operating Procedures; exercise authority to delay openings, pause activities, or escalate safety concerns when necessary.
Lead security briefings and collaborate directly with third-party SIA contractors to manage audience welfare, crowd flow, and disruptive behavior.
Coordinate incident responses, administer/manage medical or emergency situations, and log accurate accident, incident, and near-miss reports.
Lead security and safety briefings, and support external compliance audits or inspections.

Guest Experience & Immersive Delivery

Lead, coach, and support the Guest Experience Team (GXT), running pre-service briefings to establish operational plans and customer service standards.
Act as custodian of the Immersive World, ensuring all front-of-house delivery—including staff attire, in-world character/accents, ephemera, and the core "4 Pillars"—is consistently maintained.
Manage guest arrivals, check-ins, VIP visits, latecomer entry protocols, and accessibility needs.
Serve as the operational safeguard for dietary and allergen processes, ensuring bespoke guest needs are accurately recorded, communicated, and safely executed across teams.
Resolve guest enquiries and complaints on the floor with professionalism and authority.

Inter-Departmental Coordination & Show Management

Act as the operational link between Hospitality, Production, Kitchen, Bar, Security, and Show Management teams.
Build and manage event Table Plans and brief operational teams on bespoke event details.
Monitor audience movement throughout performance spaces during live shows.
Complete detailed nightly Event and Show Reports covering guest feedback, maintenance issues, operational decisions, and legal due diligence regarding licensable objectives.
Deliver structured shift handovers to ensure continuity for unresolved issues.

Financial, Cash & Stock Controls

Oversee shift financial operations, including till allocations, POS reconciliations, mid-shift floor coverage, and end-of-day safe checks.
Ensure daily banking sheets, sales documentation, and financial discrepancy reports are accurate and complete.
Monitor bar, food, and retail sales while enforcing waste-tracking and stock-control procedures.
Manage walkouts, unpaid bills, and stock shortages with a commercial mindset to protect revenue.

Candidate Profile:

Requirements & Experience

Proven supervisory or management experience within a high-volume hospitality, theater, live entertainment, experiential venue, or multi-disciplined events environment.
Strong operational judgment with the confidence to manage teams, make independent decisions under pressure, and enforce safety standards.
In-depth practical understanding of food safety standards, allergen management, Health & Safety legislation, and premises licensing.
Strong technological literacy, including POS/EPOS, stock-control platforms, hospitality scheduling software, and Google Workspace (especially Google Sheets).
Excellent verbal and written communication skills with strong commercial and financial accuracy.

Desirable Qualifications

Personal Licence Holder
Fire Warden / Fire Marshal certification
Emergency First Aid at Work qualification
Experience within live theatre, immersive/experiential events, or multi-space entertainment venues

Pay: Up to £17.50 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

Company pension
Discounted or free food

Work Location: In person

Quick apply

Refine Your Search

front of house manager jobs in whitechapel, gtl

Duty Manager/Supervisor

Guest Relations Manager (all genders)

Head Host / Reservations & Guest Experience Lead

Front of House Manager

Reception Manager

Guest Service Manager - London Marriott Hotel Canary Wharf

LRS - Front of House Manager - Mon to Fri

Head Host (September start)

Assistant General Manager

Head Waiter or Head Waitress

Assistant Front Of House Manager

Assistant Reception Manager

General Manager – Workspace & Member Experience

Assistant Front Office Manager - London Marriott Hotel Canary Wharf

Senior Guest Relations Manager

Assistant Front Office Manager

Venue Duty Manager – Children's Play & Family Entertainment

Front of House Manager - London Marriott Hotel County Hall

Assistant Reception Manager

Front Desk Manager (Fixed-Term)

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