Retention specialist Work, Jobs in Widford, Hrt (with Salaries)

Customer Retention Specialist Part Time
PayPoint —Welwyn Garden City
- £10,510 a year
- Part-time
- CRM software
- Organisational skills
- Communication skills
Quick apply
Service Manager
Calm Futures Limited —Hoddesdon
- £35,000 - £38,000 a year
- Full-time
- Writing skills
- Supervising experience
- Travel
Quick apply
7d
Individual Giving & Legacy Relationship Manager
Garden House Hospice Care —Letchworth
- £35,000 - £38,000 a year
- Part-time
- CRM software
- Organisational skills
- Hospice
- Health & wellbeing programme
- Employee discount
Quick apply
Product Support Specialist - EMEA
Ashby —London
- £64,500 - £81,500 a year
- Weekend availability
- Remote
- Leadership
- Annual leave
Accounts Receivable Specialist
BAM UK & Ireland —Hemel Hempstead
- Monday to Friday
- Continuous improvement
Operations Administrator
NicholsonSTS —Bassingbourn
- £30,000 - £31,000 a year
- Full-time
- Maths
- Flexible schedule
Quick apply
CRM / Email Specialist
Diginius —London
- Full-time
- Hybrid work
- Writing skills
2d
Customer Renewals Specialist UK (2026-036)
Circle Cardiovascular Imaging —London
- Full-time
- Remote
- CRM software
- English
- Communication skills
- Health & wellbeing programme
Quick apply
2d
Associate, Product Specialist, AlpInvest Client Solutions Group
The Carlyle Group —London
- Microsoft Powerpoint
- CRM software
- English
Claims Specialist
AXIS Insurance —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Communication skills
- Annual leave
UK Family Activities Manager
Virgin Active —London
- Full-time
- Data analysis skills
- Communication skills
- Annual leave
- Employee discount
Client Engagement Specialist, Newswires, EMEA
News Corp —London
- Full-time
- Sales
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Collections Agent
Mr Lender —Loughton
- Full-time
- Customer service
- Data entry
- Financial services
- Free parking
- Health & wellbeing programme
Quick apply
Senior Renewals Specialist (UK & Americas)
Ansarada —London
- Full-time
- Hybrid work
- AI
- Leadership
- Annual leave
Talent Acquisition Specialist
Ted Experience —London
- Full-time
- Hybrid work
- Recruiting
14d
Client Engagement Specialist, Newswires, EMEA
Dow Jones —London
- Full-time
- Sales
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Head of Claims
MLabs —London
- £150,000 - £200,000 a year
- Full-time
- Remote
- Recruiting
- In-person
- AI
- Annual leave
Quick apply
Customer Success Manager
SymphonyAI —London
- £100,000 a year
- Full-time
- CRM software
- Up to 50% travel
- Engineering
Concierge Specialist IV
Coinbase —London
- £52,920 - £58,800 a year
- Weekend availability
- English
- Mentoring
- AI
CRM & Commercial Analytics Specialist
KWS Group —Thriplow
- Full-time
- Hybrid work
- Salesforce
- Marketing
- Analytics
- Annual leave
18h

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retention specialist jobs near widford, hrt

Customer Retention Specialist Part Time

PayPoint -
Welwyn Garden City

Quick apply

Job details

Part-time
£10,510 a year

Qualifications

CRM software
Sales persuasion
Customer service call handling
Stakeholder collaboration
Sales contract negotiation
Client engagement
Retention call handling
Internal department liaison
Contract renewal support
Customer renewal management
Churn prevention
Customer loyalty building
Organisational skills
Relationship management
Customer support
Customer interaction
Communication skills

Full job description

Job Advert

Part time - 2 days a week either Thursday and Friday or Friday and Monday 9am - 5.15pm

3 month fixed term contract, Welwyn Garden City AL7 1EL

£10,510 per annum for 2 days a week

We’re looking for a Customer Retention Specialist to help strengthen relationships with PayPoint retailers, reduce churn and support long-term commercial growth. In this role, you’ll work closely with retailers to understand their needs, resolve issues and demonstrate the value of PayPoint’s products and services.

You’ll play a key part in identifying at-risk accounts, supporting contract renewals and delivering practical retention solutions that work for both our retailers and the business.

What you’ll be doing

Supporting PayPoint retailers through calls, emails and cases, ensuring queries are handled within agreed service levels.
Identifying retailers at risk of leaving and taking action to retain and strengthen relationships.
Promoting the value of PayPoint products and services to help retailers increase footfall and revenue.
Working with internal teams including the Retail Service Hub, Field and Finance teams to resolve issues that may impact retention.
Managing contract renewals, communicating terms clearly and negotiating commercially sensible outcomes.
Monitoring retailer behaviour and feedback to spot trends, improve processes and support better customer outcomes.

What we’re looking for

Strong communication skills, with confidence handling objections and influencing positive outcomes.
A commercial mindset, with the ability to balance customer needs with revenue protection.
Good organisational skills and the ability to manage multiple priorities in a busy environment.
Experience using CRM systems and Microsoft Office tools.
A proactive, accountable approach with a focus on solving problems and delivering results.
Experience in retention, account management, customer service, renewals or contract negotiation would be beneficial.

About you

You’ll be professional, collaborative and results-focused, with the confidence to take ownership of issues and follow them through to resolution. You’ll enjoy building relationships, working as part of a team and helping customers get the most from the services available to them.

Why join us?

This is a great opportunity to join a fast-paced, customer-focused team where your work will directly support retailer relationships, commercial performance and business growth.

Quick apply

Refine Your Search

retention specialist jobs in widford, hrt

Customer Retention Specialist Part Time

Service Manager

Individual Giving & Legacy Relationship Manager

Product Support Specialist - EMEA

Accounts Receivable Specialist

Operations Administrator

CRM / Email Specialist

Customer Renewals Specialist UK (2026-036)

Associate, Product Specialist, AlpInvest Client Solutions Group

Claims Specialist

UK Family Activities Manager

Client Engagement Specialist, Newswires, EMEA

Collections Agent

Senior Renewals Specialist (UK & Americas)

Talent Acquisition Specialist

Client Engagement Specialist, Newswires, EMEA

Head of Claims

Customer Success Manager

Concierge Specialist IV

CRM & Commercial Analytics Specialist

I want to receive the latest job alerts for retention specialist in widford, hrt

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