Analyst, people insights Work, Jobs in Wimbledon, Eng (with Salaries)

Service Analyst
Elexon —London
- Up to £47,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Analyst, People Insights
News Corp —London
- Microsoft Excel
- SQL
- Analysis skills
- Annual leave
- Employee discount
12d
People Analytics and Insights Analyst
Cancer Research UK —London
- £30,000 - £40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- SQL
6d
Analyst, People Insights
Dow Jones —London
- Microsoft Excel
- SQL
- Analysis skills
- Annual leave
- Employee discount
Service Analyst - Reporting & Insights
Elexon —London
- £46,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Database Administration and Data Management Analyst
Richmond and Wandsworth Councils —London
- £46,206 - £62,451 a year
- Full-time
- SQL
- Continuous improvement
- Communication skills
- Annual leave
Quick apply
6d
Marketing (Customer Insight) Analyst
Abel & Cole —Putney
- Up to £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Communication skills
- Employee discount
Quick apply
4d
People Operations Generalist
Splendid Hospitality Group —Watford
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Data Analyst
Aivra Health —London
- £37,827.24 - £95,825.62 a year
- Microsoft Excel
- Computer Science
- Data analysis skills
Quick apply
Market Research & Data Analyst, Reuters Insights
Thomson Reuters —London
- Full-time
- Hybrid work
- IT
- AI
- Communication skills
Anthropic Fellows Program, The Anthropic Institute (Economics & Policy)
Anthropic —London
- £2,310 - £4,300 a week
- Part-time
- Remote
- Maths
- Bachelor's degree
- APIs
- Flexible schedule
Data Analyst
Ranvens Group —Westminster
- £26,850.80 - £60,172.40 a year
- Full-time
- Oracle
- SQL
- Analysis skills
Quick apply
3d
People, Culture, Wellbeing Programme Delivery Manager
International Wellbeing Insights Ltd —Uxbridge
- £32,000 - £38,000 a year
- Full-time
- Microsoft Excel
- Management
- Data analysis skills
- Free parking
- Sick pay
Quick apply
Business Analyst
Air Charter Service —Surbiton
- Full-time
- Azure
- DevOps
- ERP systems
- Annual leave
Quick apply
Data Assistant and Analyst
ICAB —Watford
- £33,000 - £35,000 a year
- Full-time
- Data analysis skills
- In-person
- Communication skills
- Health & wellbeing programme
- Work from home
Quick apply
Research Assistant for the iCOMMEND Study
University College London —London
- £39,148 - £41,833 a year
- Full-time
- Psychology
- Annual leave
- Employee assistance programme
12d
Intelligence Researcher - Counter Terrorism Policing
Metropolitan Police —London
- £33,219 - £36,228 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- IT
8d
Finance Analyst - 12 month FTC
Air Charter Service —Surbiton
- Microsoft Excel
- Organisational skills
- Gym membership
Quick apply
Data Analyst
Johnson Matthey —London
- Full-time
- Oracle
- ERP systems
- SQL
- Employee assistance programme
Business Intelligence Analyst
Lidl —London
- £52,800 - £70,400 a year
- Full-time
- Hybrid work
- SQL
- Communication skills
- Python
- Store discount
- Employee discount

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Service Analyst

Elexon -
London

Apply Now

Job details

Up to £47,000 a year
8 days ago

Benefits

Company pension
Private medical insurance

Qualifications

Microsoft Powerpoint
Microsoft Word
Power BI
Microsoft Excel
Azure
Customer service
English
Microsoft Office
SQL
Organisational skills
Unity
Communication skills

Full job description

We have an exciting opportunity for a Service Analyst (Global Grade 9) to join our Data Products team on a permanent basis. This role is central to supporting the operational delivery of Elexon's Smart Data Repository (SDR) service, ensuring customers and authorised data recipients can securely access high-quality data that underpins the evolving GB electricity market.

You'll play a key role in supporting customers, maintaining data quality, and ensuring the Smart Data Repository operates in line with the Balancing and Settlement Code (BSC) and Elexon's data governance standards. Working closely with colleagues, customers and industry stakeholders, you'll help deliver a reliable, secure and continually improving service that supports innovation and the transition to Net Zero.

What you'll do:

As a Service Analyst, you'll support the day-to-day operation of the Smart Data Repository, providing excellent customer service while ensuring data is managed securely, accurately and efficiently.

Provide advice, guidance and support to customers and authorised data recipients, helping them access and use the Smart Data Repository.
Manage customer onboarding, access requests and offboarding, ensuring permissions and consent controls are applied correctly.
Develop your expertise as a Subject Matter Expert in the Smart Data Repository, its services and the relevant Balancing and Settlement Code obligations.
Monitor data quality, platform performance and service health, identifying issues, investigating root causes and supporting timely resolution.
Support the maintenance of metadata, data catalogues and dataset registers, helping ensure data is discoverable, trusted and well governed.
Produce analysis and reporting on service performance, customer usage and operational trends, providing recommendations for improvement.
Support the delivery of service enhancements, including testing, releases and operational readiness activities.
Develop and maintain knowledge articles, operational procedures and training materials that improve customer experience and promote self-service.
Build strong relationships with customers, delivery partners and internal stakeholders to ensure high-quality service delivery.
Identify opportunities for continuous improvement, helping to enhance processes, reduce disruption and improve operational efficiency.

What you'll bring:

We're looking for someone with a passion for customer service, data and continuous improvement who enjoys solving problems and working collaboratively.

Excellent customer service and stakeholder management skills, with the ability to build positive working relationships.
Strong organisational skills and the ability to manage multiple priorities while maintaining a high level of accuracy.
An analytical mindset with an interest in data quality, reporting and operational performance.
The ability to explain complex technical or regulatory information in plain English to a variety of audiences.
A proactive approach, taking ownership of tasks and seeing them through to completion.
Strong written and verbal communication skills, with excellent attention to detail.
Experience using Microsoft Office, particularly Excel, Word and PowerPoint.
A collaborative approach with a willingness to learn and develop new technical knowledge.

Desirable experience:

Knowledge of the GB electricity market, Smart Metering or the Balancing and Settlement Code.
Experience working with data governance, access controls or information security.
Familiarity with Azure, Databricks, Unity Catalog or Microsoft Purview.
Experience or an interest in learning SQL, Power BI or other data analysis and visualisation tools.
Awareness of UK GDPR, consent management and data protection principles.
Experience creating knowledge articles, training materials or delivering customer training.

What's in it for you:

Up to £47,000 salary
Excellent benefits including bonus, private medical insurance and generous pension scheme
The opportunity to work within a thriving organisation which can support your growth and development
We operate a hybrid working approach with 2 days in our London office

Our culture

We believe a diverse and inclusive culture allows innovation and creativity to flourish. We are committed to continuously improving our culture for our colleagues and stakeholders. Through our hugely successful Diversity Forum, Mental Health First Aid network and regular programme of activities and events, we celebrate difference and recognise the value of employee wellbeing, which is a consistent outcome from annual employee surveys that we conduct. Likewise, as a community, we like to support each other, and all agree Elexon is a great place to work with a great workspace too!

At Elexon, we want to:

Provide true equality of opportunity
Attract and retain diverse talent
Listen to all voices
Be representative of the communities we work in
Be a role model for Diversity and Inclusion in the industry

Elexon together, embracing differences, listening to all voices

Ready to make an impact? Join us and help shape the future of energy services.

Apply Now

Refine Your Search

analyst, people insights jobs in wimbledon, eng

Service Analyst

Analyst, People Insights

People Analytics and Insights Analyst

Analyst, People Insights

Service Analyst - Reporting & Insights

Database Administration and Data Management Analyst

Marketing (Customer Insight) Analyst

People Operations Generalist

Data Analyst

Market Research & Data Analyst, Reuters Insights

Anthropic Fellows Program, The Anthropic Institute (Economics & Policy)

Data Analyst

People, Culture, Wellbeing Programme Delivery Manager

Business Analyst

Data Assistant and Analyst

Research Assistant for the iCOMMEND Study

Intelligence Researcher - Counter Terrorism Policing

Finance Analyst - 12 month FTC

Data Analyst

Business Intelligence Analyst

I want to receive the latest job alerts for analyst, people insights in wimbledon, eng

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