& remediation Work, Jobs in Windsor, Eng (with Salaries)

Customer Remediation Executive
Ayvens —Slough
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Senior Operations and IT Risk & Governance Analyst -Secondment 9-12 months
Allianz —Guildford
- £52,500 a year
- Full-time
- Hybrid work
- No degree
- Employee discount
Trainee Quantity Surveyor
Collard Group Ltd —Eversley
- From £25,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
- Life insurance
- Referral programme
Quick apply
Vice President, Global Account Activation & Remediation
Salesforce —London
- Full-time
- Master's degree
- Bachelor's degree
- AI
LINUX LAMP Stack Systems Administrator
Eckoh —Hemel Hempstead
- £320 - £360 a day
- Hybrid work
- Scripting
- Linux
- In-person
- Free parking
Quick apply
10d
Painter & Decorator – Damp & Mould Specialist
ACRE —London
- £18 an hour
- Full-time
- English
- Driving
- In-person
Quick apply
13d
Senior Product Analyst
TJX Europe —Watford
- Full-time
- Bachelor's degree
- APIs
- IT
- Employee discount
Internal Controls (SOX) Consultant - £400-550 per day (6-12 month contract)
Hanami International —London
- £400 - £550 a day
- Full-time
- Hybrid work
- Business
- Accounting
- Communication skills
Quick apply
14d
Resilience & continuity manager
SECCL —London
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
- Bar
- Financial services
- Employee discount
Operational Resilience Specialist
Aviva —London
- Part-time
- IT
- Financial services
- Employee discount
Cyber Security Analyst
IT VALLEY (LONDON) LIMITED —Egham
- £40,000 - £52,000 a year
- Full-time
- Hybrid work
- Azure
- Sales
- AWS
Quick apply
IT Coordinator
Hilton —London
- £30,000 - £40,000 a year
- Full-time
- Hospitality
- Oracle
- Customer service
- Employee stock purchase plan
- Annual leave
Workplace IT Support Engineer
CUBE —London
- Full-time
- Hybrid work
- Salesforce
- Windows
- SharePoint
Cyber Security Analyst
VAS INFOTECH LIMITED —Ashford
- £40,000 - £52,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Analysis skills
Quick apply
Penetration Tester
Capgemini Sogeti —London
- Hybrid work
- Windows
- Travel
- AI
Leak Detection
Disaster Care Capital Ltd —London
- £29,000 - £43,000 a year
- Full-time
- Plumbing
- Power tools
- Welding
- Annual leave
Quick apply
3d
Penetration Tester
NPL —Teddington
- Computer networking
- Software development
- In-person
Security Engineer, Vulnerability Management and Remediation Operations
Amazon Data Services UK Limited —London
- Full-time
- Computer Science
- Java
- AWS
10d
Environmental Consultant
SOCOTEC UK & Ireland —Reading
- Full-time
- Hybrid work
- Driving
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Digital Forensics Senior Associate
JPMorganChase —London
- Full-time
- Azure
- AWS
- JavaScript

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Customer Remediation Executive

Ayvens -
Slough

Apply Now

Job details

Full-time

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Organisational skills
Financial services
Communication skills

Full job description

At Ayvens, progress starts with you.

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

Twelve month secondment opportunity to support the Customer Remediation Project. Great opportunity to broaden your knowledge or stretch/utilise existing experience within a high profile setting.

Key Purpose

The Finance Remediation team was formed to ensure the timely delivery and accurate redress processes are met, from customer communication through to the payment and finance allocations.
As a successful applicant you’ll manage customer queries and communications within the process agreed timelines ensuring the customer is treated fairly at all times in line with the FCA Code of Conduct.
You will also manage the customer complaints process, from logging the complaint to responding within the agreeds SLA’s

Primary Responsibilities

Manage the daily activities for customer remediation within the business KPIs and SLAs.
Ensure all customer queries are logged and responded to in a timely and accurately ensuring good customer outcomes.
Ensure all customer complaints are managed and responded to in line with the complaints handling guidelines.
Produce communication letters to customer ensuing accuracy and sensitivity of customer data.
Process payments to customer via our Finance tools.

Skills, Experience & Background

Desired previous experience in any of the following areas; customer service, compliance, finance or operational risk management.
You will be able to illustrate excellent communication skills: verbal, written.
Strong organizational and planning skills with an ability to work to deadlines
Analytical mindset with attention to detail and problem-solving capabilities.
Ability to manage difficult customer queries and situations constructively.
Customer-focused with a drive for fairness and doing the right thing.
Collaborative working style across the team and wider business.
Be open minded to support continuous improvement and efficiency.
Commitment to regulatory compliance and risk management.
Desired experience managing customer expectations and service delivery in a regulated environment.
Proficient in Microsoft Office applications (Excel, Word).
Knowledge of UK financial services regulation and compliance requirements.

Studies have shown that women and people of colour are less likely to apply for an opportunity unless they exactly meet the criteria specified. At Ayvens we are committed to building a diverse, inclusive, enjoyable and authentic workplace so if you are excited by this, or any role at Ayvens but your experience doesn’t exactly align, we would encourage you to apply regardless! What’s the worst that can happen?!

Why Ayvens?

With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.

ALD Automotive | LeasePlan are rebranding to Ayvens across all 42 countries by 2025.

Apply Now

Refine Your Search

& remediation jobs in windsor, eng

Customer Remediation Executive

Senior Operations and IT Risk & Governance Analyst -Secondment 9-12 months

Trainee Quantity Surveyor

Vice President, Global Account Activation & Remediation

LINUX LAMP Stack Systems Administrator

Painter & Decorator – Damp & Mould Specialist

Senior Product Analyst

Internal Controls (SOX) Consultant - £400-550 per day (6-12 month contract)

Resilience & continuity manager

Operational Resilience Specialist

Cyber Security Analyst

IT Coordinator

Workplace IT Support Engineer

Cyber Security Analyst

Penetration Tester

Leak Detection

Penetration Tester

Security Engineer, Vulnerability Management and Remediation Operations

Environmental Consultant

Digital Forensics Senior Associate

I want to receive the latest job alerts for & remediation in windsor, eng

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