Full time Work, Jobs in Wirral (with Salaries)

Deputy Customer Experience Manager ZARA LIVERPOOL
INDITEX —Liverpool
- Full-time
- Management
- Leadership
Quick apply
Production Operative
DS Smith —Wirral
- Full-time
- Basic maths
- Employee assistance programme
- Employee discount
4d
Warehouse Operative / Action Sports Industry
CORE Distribution Ltd —Prenton
- £12.50 - £14.00 an hour
- Full-time
- Driving
- Warehouse experience
- Computer skills
- Free parking
- Employee discount
Quick apply
10h
Personal Assistant to the Principal
Birkenhead Sixth Form College —Prenton
- £33,232 - £35,395 a year
- Full-time
- Microsoft Office
- Administrative experience
- QuickBooks
Quick apply
Waiting Team Member
Las Iguanas —Liverpool
- Up to £12.71 an hour
- Part-time
- Hospitality
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
5d
Server
The Ship - Stange & Co —Neston
- Up to £12.71 an hour
- Part-time
- Serving
- Hospitality
- In-person
- Free parking
- Employee assistance programme
Quick apply
Bartender
The Ship - Stange & Co —Neston
- Up to £12.71 an hour
- Full-time
- Hospitality
- In-person
- Free parking
- Employee assistance programme
Quick apply
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Liverpool
- Temporary
- Customer service
Customer Assistant
Lidl —Liverpool
- £13.45 - £14.45 an hour
- Full-time
- Customer service
- Bakery
- Store discount
- Employee discount
7d
Customer Service Advisor
Total Training Provision —Birkenhead
- £24,000 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Retail Sales Assistant
Travelex —Bromborough
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
14d
Team Member
Popeyes UK —Bebington
- £8.00 - £12.71 an hour
- Full-time
- No experience needed
- Employee discount
Quick apply
Team Member
KFC —Wallasey
- Up to £12.71 an hour
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
11d
Team Member
KFC Liscard - Wallasey Road —Wallasey
- Up to £12.71 an hour
- Full-time
- Restaurant
- Employee discount
11d
Maintenance Operative
RSJB Quality Care Homes Limited —Wirral
- £14.50 an hour
- Full-time
- Nursing home
- Customer service
- Maintenance
- Free parking
- Referral programme
Quick apply
Criminal Justice Recovery Coordinator
Change Grow Live —Wirral
- £28,557.79 - £32,802.41 a year
- IT
- Time management
- Employee discount
- Referral programme
8d
Sales Assistant (8 hrs)
Deichmann —Birkenhead
- Up to £12.91 an hour
- 8 hour shift
- Communication skills
Buffet Assistant
Cosmo Liverpool —Liverpool
- Part-time
- Customer service
- Communication skills
- Flexible schedule
Quick apply
3d
Retail Assistant - Full Time
Farmfoods —Liverpool
- £10.95 - £12.81 an hour
- Weekend availability
- Annual leave
- Employee discount
Quick apply
8d
Customer Experience Team Member (Workwear Division)
Heatons Group Ltd —Wirral
- From £26,750 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
- Health & wellbeing programme
- Work from home
Quick apply
5d

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Deputy Customer Experience Manager ZARA LIVERPOOL

INDITEX -
Liverpool

Quick apply

Job details

Full-time

Qualifications

Management
Leadership

Full job description

Customer Experience Deputy Manager – Zara Liverpool (Full Time)

Location: Liverpool
Contract: Full-time Based In Store

At Zara, we operate in a fast-paced retail environment where customer demand changes daily. We’re looking for a Customer Experience Deputy Manager who can lead from the shop floor, support the management team, and ensure customers receive a consistent and efficient experience across all channels.

This role isn’t office-based – you’ll spend most of your time on the floor, managing priorities in real time, supporting the team, and reacting to store needs as they happen.

The Role

You’ll be responsible for delivering strong customer experience standards while supporting the store to meet sales targets. This means understanding customer behaviour, managing service coverage, and leading a team that can respond quickly to demand across fitting rooms, tills, shop floor and click & collect.

You will work closely with the General Manager and Customer Experience Manager to drive performance and improve how the store operates day to day.

Key Responsibilities

Customer Experience & Commercial Performance

Support the management team to achieve and exceed store targets through strong customer service delivery
Monitor customer behaviour and adapt team focus based on traffic, peak times and trends
Ensure consistent standards across all service areas including shop floor, cash desk and fitting rooms
Oversee omnichannel services (click & collect, returns, online orders) ensuring a smooth process for customers
React daily to redistribute team resources based on store priorities
Use tools to optimise team coverage in key areas
Monitor customer experience KPIs and take action where needed
Handle and support resolution of customer complaints, escalating where necessary
Work closely with Customer Service teams to resolve ongoing issues
Support stock loss prevention and follow agreed action plans

People Management & Team Development

Lead by example in behaviour, standards and work ethic on the shop floor
Create a positive, realistic working environment in a high-pressure retail setting
Support and develop the team through regular feedback and performance reviews (LEAP/PDPs)
Identify talent within the team and support internal progression
Ensure training is completed and applied, particularly around customer interaction and product knowledge
Coach team members on how to handle customers, close sales and manage busy periods
Ensure HR policies and company procedures are followed consistently
Support with payroll deadlines and ER processes where required

Operations, Security & Compliance

Support cash desk operations including opening/closing and issue resolution
Monitor cash discrepancies and report concerns
Follow all security and loss prevention procedures
Support management of the security team and related processes
Ensure all banking and cash handling procedures are followed accurately

Health & Safety

Maintain safe working conditions on the shop floor and in back of house
Ensure housekeeping standards are followed at all times
Act quickly to reduce risk to employees and customers

What We’re Looking For

Previous experience in a retail leadership role (Department Manager level or similar preferred)
Strong understanding of fast-paced retail operations
Able to make quick decisions and manage changing priorities
Confident handling customer issues and team challenges
Clear communicator who can give direct feedback and direction
Organised and able to manage time effectively during busy periods
Comfortable working on the shop floor and leading from the front
Focused on improving performance, not just maintaining it
Positive attitude towards learning and development

What to Expect

A physically active role with long periods on the shop floor
Weekend and evening work as standard
High levels of customer demand, especially during peak trading
Responsibility for both people and operational decisions

If you're looking for a role where you can take ownership, support a team, and work in a fast-moving retail environment, apply now.

INDINDITEXSM

Quick apply

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full time jobs in wirral

Deputy Customer Experience Manager ZARA LIVERPOOL

Production Operative

Warehouse Operative / Action Sports Industry

Personal Assistant to the Principal

Waiting Team Member

Server

Bartender

Specialist: Full-Time, Part-Time, and Part-Time Temporary

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Customer Service Advisor

Retail Sales Assistant

Team Member

Team Member

Team Member

Maintenance Operative

Criminal Justice Recovery Coordinator

Sales Assistant (8 hrs)

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Retail Assistant - Full Time

Customer Experience Team Member (Workwear Division)

I want to receive the latest job alerts for full time in wirral

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Customer Experience Deputy Manager – Zara Liverpool (Full Time)

The Role

Key Responsibilities

Customer Experience & Commercial Performance

People Management & Team Development

Operations, Security & Compliance

Health & Safety

What We’re Looking For

What to Expect

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