Technical support occupations Work, Jobs in Witham, Ess (with Salaries)

Parcel Locker Installation Technical Support
Royal Mail Group —Chelmsford
- £26,801 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
3d
Junior IT Support Engineer – MSP Helpdesk - Full Time
Eipsys Limited —Chelmsford
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
5d
IT Support Technician
ITHelpDirect Ltd —Harlow
- £26,436 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- IT
- Work from home
Quick apply
9d
Technical Support Engineer
Microtill Ltd —Chelmsford
- From £22,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Computer networking
- Free parking
Quick apply
Technology Support and Solutions Specialist
Colchester City Council —Colchester
- £29,943 - £36,738 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
1d
Technical Support Analyst
Ground Control —Billericay
- Full-time
- Azure
- Windows
- Analysis skills
- Annual leave
- Life insurance
Quick apply
3d
ICT Technician
DK Huxter Ltd —Braintree
- £24,000 a year
- Full-time
- Driving
- Computer networking
- In-person
Quick apply
14d
2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Customer service
- Computer networking
- SharePoint
IT Technician
The Tekk Group Ltd —Basildon
- £13.30 an hour
- Temporary
- Driving
- Travel
- Computer networking
Quick apply
1d
IT Support Officer
HTS (Property & Environment) Ltd —Harlow
- £34,141.30 - £35,443.97 a year
- Full-time
- Travel
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
1d
Junior Web Support Specialist
Safetech LTD —Rayleigh
- £8.00 - £12.71 an hour
- Full-time
Quick apply
Applications Support Associate (1st line support)
Stonebridge Mortgage Solutions Limited —Basildon
- Up to £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Work from home
Quick apply
IT Technician - Bury St Edmunds Cluster
Unity Schools Partnership —Haverhill
- £27,254 - £29,540 a year
- Full-time
- Travel
- Computer networking
- Organisational skills
IT Assistant
GCB Cocoa UK Ltd —Sudbury
- £28,000 - £32,000 a year
- Full-time
- Windows
- Microsoft Office
- No degree
- Free parking
- Annual leave
Quick apply
3d
Junior IT Support Analyst
LPL Construction Services —Bishop's Stortford
- £28,100 - £32,000 a year
- Full-time
- Customer service
- Windows
- IT
- Annual leave
- Employee assistance programme
Quick apply
2d
1st Line IT Support Apprentice Training for SecOps / CloudOps
3Gi Technology Ltd —Brentwood
- £16,640 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
- Work from home
Quick apply
1d
Customer & Technical Services Specialist
Monitor Audio Ltd —Rayleigh
- £21,200 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Employee discount
Quick apply
Warehouse IT Support Analyst (1 year FTC)
Jellycat —Haverhill
- Windows
- Microsoft Office
- In-person
IT Support Engineer
Storm Aviation —Stansted
- Full-time
- Azure
- Travel
- IT
- Annual leave
- Life insurance
14d
Service Desk Support Analyst
FRP Advisory Group —Brentwood
- Full-time
- Software troubleshooting
- Customer service
- Windows
Quick apply
11d

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Parcel Locker Installation Technical Support

Royal Mail Group -
Chelmsford

Apply Now

Job details

Full-time
£26,801 a year
3 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
Technical support
Microsoft Office
Organisational skills
Communication skills

Full job description

Job reference 341448

Parcel Locker Installation Technical Support

Salary from £26,801 (or from £19,396 if aged16-18), 25 days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution rates

Permanent, Full time

Hybrid working, 4 days per week from your local office/mail centre.

Royal Mail is looking for an Installation Tech Support colleague to support the rollout of our growing parcel locker network. This is an exciting opportunity to join a developing area of the business and play a key role in ensuring new lockers are successfully configured, tested and commissioned before going live.

This role would suit someone who is comfortable with technology, enjoys problem-solving and is keen to learn new systems and processes. Full training will be provided on our locker technology, bespoke software and installation procedures.

About the Role

Working remotely and from your local Royal Mail location, you'll be responsible for supporting newly installed parcel lockers through the final stages of testing, configuration and commissioning. You'll work closely with installation crews, contractors and internal teams to ensure lockers are operational, meet required standards and are ready for customer use.

You will become a key part of the deployment process, using bespoke systems and software to monitor installation activity, identify issues and help ensure projects are completed successfully and on time.

Key Responsibilities

Remotely configure, test and commission newly installed parcel lockers.
Monitor installation activity and provide guidance to installation teams to ensure sites meet required standards.
Maintain accurate installation records and update systems throughout the deployment process.
Identify risks and issues that could impact successful installations and escalate where required.
Communicate effectively with contractors, suppliers and internal stakeholders to keep projects moving.
Support continuous improvement by identifying opportunities to improve installation quality and efficiency.

About You

You don't need previous parcel locker experience to succeed in this role. We're looking for someone who is comfortable learning new technology, enjoys solving problems and can quickly build confidence using bespoke systems and software.

You'll be organised, adaptable and capable of managing multiple priorities while maintaining a high level of accuracy. Most importantly, you'll enjoy working in a collaborative environment where communication and teamwork are key to success.

What You'll Bring

An interest in technology and confidence learning new software and systems.
Strong organisational skills and the ability to manage multiple priorities.
Good communication skills, with the confidence to work with internal teams and installation partners.
A methodical approach to problem-solving and attention to detail.
Experience using Microsoft Office applications.
Ability to work independently while remaining calm and focused in a fast-moving environment.
Previous experience in technical support, operational support, customer service, logistics or installation environments would be advantageous but is not essential.

Role Impact

This role plays an important part in the successful deployment of Royal Mail's parcel locker network. You'll help ensure lockers are installed correctly, tested thoroughly and ready for customers, supporting the growth of a key strategic service for the business.

Next Steps

The next stage of the selection process will be a virtual interview consisting of competency based and role specific questions. We plan to hold interviews on w/c 3rd August.

Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.

We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we’d love to hear from you.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Closing Date: 26th July. Please note, this advert may close early if the appropriate number of applications has been reached.

#LI-Hybrid #LI-POST #LIMRT

Apply Now

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