Technology management occupations Work, Jobs in Witney, Oxf (with Salaries)

IT Helpdesk Team Lead
Affinity Trust —Thame
- £43,079.96 a year
- Full-time
- Continuous improvement
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
IT Project Manager
KNAPP U.K. Limited —Chalgrove
- Full-time
- Remote
- Training & development
Delivery Manager (Infrastructure)
University of Oxford —Oxford
- £49,119 - £58,265 a year
- Full-time
- University
- Continuous improvement
- Organisational skills
- Annual leave
12d
IT Manager
Bamford Collection —Moreton-In-Marsh
- £50,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
6d
Program Manager - UK
MDA Space —Didcot
- Hybrid work
- Engineering
- Business development
- Bachelor's degree
- Employee assistance programme
- Life insurance
Business Systems Manager
Quantum Design Oxford —Abingdon
- Full-time
- Hybrid work
- CRM software
- ERP systems
- Continuous improvement
- Free parking
- Life insurance
Quick apply
Expansion Projects Manager & Technical Lead
Hiddenwell - Head Office —Moreton-In-Marsh
- £50,000 - £55,000 a year
- Full-time
- Hotel
- Hotel experience
- Free parking
- Employee assistance programme
Quick apply
1d
Product Manager (Platform)
VoCoVo —Chipping Norton
- £60,000 - £65,000 a year
- Hybrid work
- Presentation skills
- Product management
- Travel
- Employee assistance programme
- Sick pay
Solution Owner - FTC 12 months
RM Education Limited —Abingdon
- Hybrid work
- Analysis skills
- Annual leave
Head of IT and Systems
Joma Jewellery and Katie Loxton —Banbury
- Monday to Friday
- Continuous improvement
- Team management
- Training & development
- Employee discount
13d
Project Manager
Oak Furnitureland —Swindon
- £50,000 a year
- Full-time
- Software development
- Free parking
- Employee assistance programme
Project Manager II
Elsevier —Oxford
- Full-time
- Data analysis skills
- Analysis skills
- Agile
- Flexible schedule
Head of IT Operational Support
National Trust —Swindon
- £74,000 a year
- Full-time
- Hybrid work
- Free parking
- Employee assistance programme
1d
Project Manager - Optical Communications
Archangel Lightworks —Oxford
- Full-time
- Agile
- Annual leave
Quick apply
Implementation Project Manager
SFG20 —Oxford
- Full-time
- Remote
- PMP
- Presentation skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Project Manager
Oxford Technical Solutions Ltd —Bicester
- Full-time
- Hybrid work
- Agile
- Communication skills
Quick apply
Data Processing Technical Project Manager
Open Cosmos —Didcot
- Hybrid work
- Quality control
- Conflict management
- SDLC
Solution Owner
RM Education Limited —Abingdon
- Hybrid work
- Analysis skills
- Annual leave
Technical Project Coordinator (Maternity Cover)
Fortescue —Kidlington
- Monday to Friday
- Bachelor's degree
- Agile
- Communication skills
Data Product Manager
M3EU —Abingdon
- Full-time
- Remote
- Product management
- Agile
- SDLC
- Annual leave
- Employee discount
Quick apply

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IT Helpdesk Team Lead

Affinity Trust -
Thame

Quick apply

Job details

Full-time
£43,079.96 a year

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Charity and third-sector experience
IT team management
Incident queue management
Ticket management
Microsoft Office Suite
Continuous improvement
Ticket management systems
Mobile device management
Customer support
Information technology team management
Communication skills
Intune
Mobile devices

Full job description

Job Introduction

Role: IT Helpdesk Team Lead
Location: Monday - Friday at Head Office in Thame, Oxfordshire
Salary: £43,079.96 per annum
Hours: 37.5 hours per week
Contract: Permanent
Reports to: Head of IT
Travel: Occasional travel to other Affinity Trust locations may be required

IT Helpdesk Team Lead

We are looking for an experienced IT Helpdesk Team Lead to manage our IT Support Team and ensure colleagues receive a responsive, professional and effective support service.

You will oversee helpdesk activity, act as an escalation point for complex issues, identify service trends and drive continuous improvement across IT support processes.

What you will do

Lead, coach and develop the IT Support Team.
Allocate, prioritise and monitor helpdesk tickets to meet service standards.
Resolve and escalate complex IT issues as needed.
Review ticket trends and recommend service improvements.
Maintain the helpdesk ticketing system and self-help portal.
Support Windows devices, Microsoft 365, printers, networks, mobile devices and other IT systems.
Support IT security processes, user access, device compliance and safe handling of data.
Evaluate new systems and solutions, providing practical feedback on usability, security and impact.

About you

You will have experience in IT support or service desk work, alongside the confidence to lead a small team. You will be organised, proactive and committed to delivering excellent customer service.

What we are looking for

Experience in an IT support or service desk environment.
Experience leading, supervising or supporting a small team.
Strong communication and customer service skills.
Good knowledge of Microsoft 365, Windows 11 and common business applications.
Experience troubleshooting hardware, software, connectivity, printer and peripheral issues.
Understanding of networks, wireless technologies and mobile device management.
Working knowledge of Active Directory, Windows Server, Azure, SharePoint, Intune, IT security and data protection.
Relevant technical qualification, equivalent experience or evidence of ongoing IT development.

It would be great if you also have

Experience in a social care, charity or multi-site organisation.
Experience supporting system implementation or service improvement projects.
Knowledge of ITIL principles or service management best practice.
Microsoft, CompTIA, ITIL or equivalent certification.

*Please see attachment for full job description*

What will we do?

31 days’ annual leave (inc. bank holidays), rising with service
Health cash plan, Pension, Life assurance, Employee Assistance Programme
Blue Light Card, option to buy extra annual leave

Inclusion, accessibility and our commitment to diversity

Diversity is key to what we do. Life would be dull, and change slow, if we all thought the same way. We want colleagues who bring different perspectives, backgrounds and experiences, and we know this makes us stronger and better for the people we support.

We are committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

We’re also committed to making our recruitment process as accessible as possible. If you need any reasonable adjustments at any stage, for example, accessible formats, support with the application form or adjustments for interview, you can tell us in your application or contact our recruitment team to discuss what you need.

Ready to join us?

If you’re ready to drive new commercial opportunities that make a real impact, connecting with colleagues to build strong relationships, making a real difference in a values-led charity, this could be your next role.

If you are offered the role, you will be required to have a DBS check at the relevant level, which we’ll cover the cost for.

INDHOF

Quick apply

Refine Your Search

technology management occupations jobs in witney, oxf

IT Helpdesk Team Lead

IT Project Manager

Delivery Manager (Infrastructure)

IT Manager

Program Manager - UK

Business Systems Manager

Expansion Projects Manager & Technical Lead

Product Manager (Platform)

Solution Owner - FTC 12 months

Head of IT and Systems

Project Manager

Project Manager II

Head of IT Operational Support

Project Manager - Optical Communications

Implementation Project Manager

Project Manager

Data Processing Technical Project Manager

Solution Owner

Technical Project Coordinator (Maternity Cover)

Data Product Manager

I want to receive the latest job alerts for technology management occupations in witney, oxf

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