Support engineer Work, Jobs in Wolverhampton, Wmd (with Salaries)

Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- In-person
- Annual leave
Quick apply
IT Infrastructure Support Specialist
Safran —Wolverhampton
- Full-time
- Continuous improvement
- Communication skills
Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Conflict management
- Computer networking
Quick apply
Product and Pricing Data Administrator
nGeneration —Tipton
- £25,272 a year
- Full-time
- Data entry
- Communication skills
- Annual leave
Quick apply
2nd Line Help/Service desk Engineer
TCNS (Total Computer Network Services) —Sutton Coldfield
- £27,000 - £37,000 a year
- Full-time
- Azure
- Mentoring
- SharePoint
Quick apply
Field Service Administrator
nGeneration —Tipton
- £25,557 a year
- 12 hour shift
- Hospitality
- Conflict management
- Computer networking
Quick apply
Gas Trainer - Apprenticeship & MLP courses
Smart Energy Training —Redditch
- Up to £42,000 a year
- Full-time
- English
- Education
- Plumbing
- Free parking
- Employee assistance programme
Quick apply
13d
2nd Line Support Technician
Converge Technology Solutions —Stafford
- £26,000 - £28,900 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- SharePoint
- Annual leave
Mobility Service Engineer
Easy Living Mobility —Wolverhampton
- From £26,000 a year
- Overtime
- Customer service
- Maintenance
- Electrical experience
- Employee discount
Quick apply
10d
Customer Onboarding & Transition Specialist
Focus Group —Birmingham
- £40,000 a year
- Full-time
- Hybrid work
- PMP
- Customer service
- Analysis skills
Quick apply
IT Field Engineer
BCA —Birmingham
- Monday to Friday
- Continuous improvement
- Travel
- Communication skills
- Employee assistance programme
Quick apply
Trainee Engineer
Dorwingear Ltd —Birmingham
- From £12.71 an hour
- Full-time
- Research
- In-person
- Communication skills
- Paid training
Quick apply
10d
Maintenance Supervisor
Safran —Wolverhampton
- Full-time
- Engineering
- Maintenance
- Continuous improvement
Quality Engineer
Safran —Wolverhampton
- Full-time
- Continuous improvement
- Quality control
Machinist M-F
Safran —Wolverhampton
- £45,164.53 a year
- Full-time
- Maintenance
- Continuous improvement
- Quality control
- Annual leave
1st Line NOC Engineer
Convergence Group —Solihull
- £28,000 - £36,000 a year
- Weekend availability
- Communication skills
Quick apply
Cremator Technician and Gardener
Horizon Cremation (Cannock) Ltd —Cannock
- £25,500 - £28,000 a year
- Full-time
- Customer service
- Maintenance
- In-person
- Free parking
Quick apply
5d
Operations Co-Ordinator
Skanska —Walsall
- Computer skills
- Bereavement leave
Industrial Door Engineer
Bid Group ltd —Dudley
- From £15 an hour
- Overtime
- In-person
- Employee assistance programme
- Sick pay
Quick apply
Site Engineer (Civil)
T Vaughan Ltd —Walsall
- Temporary
- AutoCAD
- Engineering
- Electrical experience
- Free parking
Quick apply

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Service Desk Analyst / IT Support Help Desk Technician

nGeneration -
Tipton

Quick apply

Job details

Full-time
£27,178 a year

Benefits

Annual leave
Company events

Qualifications

Hospitality
Technical troubleshooting
Desktop support
Customer service call handling
Inbound customer enquiry call handling
Incident documentation
Computer hardware
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Incident log maintenance

Full job description

nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer updated every step of the way.

Working on a 3 days on, 3 days off shift pattern with 12 working hours a day, you’ll be responsible for completing detailed and accurate records after every call and logging any incidents or service requests received on the phone, via email or through customer portals.

nGeneration are one of the UK’s leading independent IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Our services range from Consultancy through to Outlet Support and Maintenance for IT Solutions both at the outlet and centrally.

Where you will be working?
You will be based within our newly built, high specification open plan head office in Dudley

Requirements

Our ideal candidate
You’ll have a brilliant attitude and a personable, friendly approach, taking great satisfaction in successfully resolving customer IT issues.

Well versed in IT, you will have an understanding of network and database structures alongside computer hardware and windows desktop support. Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail previously.

Experience:

IT Support: 1 year (preferred)
Hospitality: 1 year (preferred)

Work Location: In person

Benefits

Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. Therefore, we offer a comprehensive range of benefits. These include:

- Training: We believe in continuous learning and growth. That's why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us.
- 19.6 Days Annual Leave: We understand the importance of work-life balance and offer a generous annual leave allowance of 19.6 days. Take the time you need to relax, recharge, and spend quality time with your loved ones.
- Company Events and Team Parties and Events: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organize exciting company events, team parties, and team-building activities.

Quick apply

Refine Your Search

support engineer jobs in wolverhampton, wmd

Service Desk Analyst / IT Support Help Desk Technician

IT Infrastructure Support Specialist

Field Service Coordinator

Product and Pricing Data Administrator

2nd Line Help/Service desk Engineer

Field Service Administrator

Gas Trainer - Apprenticeship & MLP courses

2nd Line Support Technician

Mobility Service Engineer

Customer Onboarding & Transition Specialist

IT Field Engineer

Trainee Engineer

Maintenance Supervisor

Quality Engineer

Machinist M-F

1st Line NOC Engineer

Cremator Technician and Gardener

Operations Co-Ordinator

Industrial Door Engineer

Site Engineer (Civil)

I want to receive the latest job alerts for support engineer in wolverhampton, wmd

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