Customer experience advisor Work, Jobs in Wood Green (with Salaries)

Customer Service Advisor
Heroes —London
- Hybrid work
- Microsoft Word
- Computer literacy
- Phone etiquette
- Work from home
Quick apply
7d
Customer Service Advisor (Full-time)
Trimming Shop —Waltham Cross
- From £12.71 an hour
- Full-time
- Microsoft Word
- Google Suite
- Computer literacy
- Free parking
- Employee discount
Quick apply
2h
Technical Customer Service Advisor
Utility Warehouse —London
- £26,850 a year
- Full-time
- Remote
- Employee assistance programme
- Employee discount
Quick apply
Customer Advisor
Boots —London
- £13.02 - £15.10 an hour
- Part-time
- In-person
- Employee assistance programme
- Employee discount
23h
Sales Advisor - Palmers Green
Scrivens Opticians and Hearing Care —London
- Sales
- Computer literacy
- Merchandising
- Annual leave
- Employee discount
Quick apply
Sales Advisor
Bodypower Sports plc Fitness Superstore —London
- £30,000 a year
- Full-time
- Customer service
- Merchandising
- In-person
- Free parking
- Employee discount
Quick apply
7d
Customer Service Advisor
Bb Mand —London
- £14 - £16 an hour
- Full-time
- CRM software
- English
- Data entry
- Free parking
- Paid training
Quick apply
4d
Sales Advisor
Hotel Chocolat —London
- £14.15 an hour
- Customer service
- Hotel
- Café
- Employee discount
Customer Experience Associate
KITH —London
- £14.42 an hour
- Part-time
- Customer service
- Cash handling
- Communication skills
Customer Transitions Advisor
Metropolitan Thames Valley —London
- £41,236 - £43,406 a year
- Full-time
- Travel
- Organisational skills
- Communication skills
Quick apply
4d
Customer Experience Advisor
Elder —London
- Weekend availability
- Hybrid work
- Salesforce
- Communication skills
Customer Advisor - 18 Hours
JoJo Maman Bébé —London
- Sales
- Computer skills
- Annual leave
5d
Part Time Customer Service Advisor
Leyland SDM —London
- £12.84 an hour
- Part-time
- Organisational skills
- Communication skills
Sales Advisor
The White Company —London
- Cash handling
- Employee discount
8d
Trainee Customer Resolutions Advisor
Foxtons —London
- £26,000 - £30,000 a year
- Hybrid work
- No experience needed
- Administrative experience
- Organisational skills
- Annual leave
- Work from home
Quick apply
14d
Showroom Sales Consultant - Part Time - FRI & SAT ONLY
BedWorld —London
- £13 an hour
- Part-time
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
Customer Care Advisor
The Bread Factory —London
- Weekend availability
- Bakery
- IT
- Phone etiquette
- Employee discount
Customer Service Advisor
Fortnum & Mason —London
- Full-time
- Hospitality
- Training & development
- Annual leave
14d
Customer Services Advisor - Permanent
Fortnum & Mason —London
- Full-time
- Microsoft Office
14d
Customer Experience Advisor
Jewells —London
- Customer service
- Communication skills
- Paid training
- Employee discount

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Customer Service Advisor

Heroes -
London

Quick apply

Job details

7 days ago

Benefits

Work from home

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Microsoft Office Suite
Customer interaction
Outbound calling
Phone etiquette
Communication skills
Negotiation

Full job description

About Tutti Bambini

Tutti Bambini is a family-owned nursery furniture company founded over 30 years ago by Michael and Debra Samuel with the goal of supporting new mothers and fathers during their first steps into parenthood.

After years working in nursery retail, and as parents themselves, Michael and Debra realised that nursery furniture available on the market often didn’t offer the versatility, value, and safety that new parents needed for their little ones. Drawing on a background in technical design, and on their own parenting experiences, Michael and Debra created Tutti Bambini: a nursery furniture range combining elegance and beauty with innovation and practicality.

From its beginnings in a little London store, the Tutti Bambini brand has grown to become a feature in nurseries across the UK, and includes ranges of cots, cot beds, nursing chairs, highchairs, and more. Crafted to the highest standards of quality and safety, every piece of Tutti Bambini furniture is designed to be loved, and used, by families for years to come.

Tutti Bambini has been acquired by Heroes in 2023, and is now part of Heroes' family of brands.

About the role

Tutti Bambini are a leading nursery furniture manufacturer based in Whetstone, London N20, retailing through companies such as Argos, Boots and other big retailer names.

We are looking for an enthusiastic and proactive individual to take on the role of Customer Service Advisor. You will be a good communicator, enthusiastic and motivated and have the ability to work well in a fast-changing environment. The role will involve interacting with customers to provide and process information in response to enquiries, concerns and requests regarding products and services whilst ensuring that excellent customer service is shown at all times.

Responsibilities

Deal directly with customers either by telephone via inbound/outbound communication or e-mail
Respond to customer and retailer enquiries within the agreed KPI’s on all platforms including retailer portals and social media channels
Resolve product or service problems through effective problem-solving and communication techniques
Maintain customer databases effectively
Communicate with internal departments where necessary
Deal with sales enquiries over the telephone

About you

The ability to learn new systems and procedures quickly
Excellent and precise communication skills both spoken and written
High level of accuracy and great attention to detail
Good negotiation skills
Excellent computer skills
Ability to manage your own workload, deliver on time and escalate problems when appropriate
The ability to show patience and understanding and have good customer focus
Good knowledge of Microsoft-based systems (Outlook, Excel, Word)
At least 3 years’ previous Customer Service experience essential

You must have a professional and friendly phone manner as well as excellent organisation and communication skills and at least 3 years’ customer service experience within an office/call centre environment

Benefits

Competitive salary
20 days holiday with a day accrued for every year of service
Work From Home option on Fridays

Location: This is a hybrid role: the successful candidate will work from the office Monday to Thursday, with Fridays available to work from home. Working hours are 8:30 AM – 5:30 PM.

Quick apply

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