Automotive service Work, Jobs in Worcester, Eng (with Salaries)

Senior Service Automotive Advisor
Recharged Automotive —Worcester
- £33,000 - £38,000 a year
- Full-time
- Sales
- Continuous improvement
- In-person
- Free parking
- Store discount
Quick apply
6d
Driver (FTC)
Alliance Automotive Group LV —Malvern
- Employee discount
Quick apply
Warranty Executive
Listers —Worcester
- £32,000 - £33,000 a year
- Full-time
- Microsoft Word
- Health & wellbeing programme
- Employee discount
Business Development Executive
Neu Servo Repairs Ltd —Bromsgrove
- From £45,000 a year
- Full-time
- Hybrid work
- Business development
- In-person
- Communication skills
- Health & wellbeing programme
- Work from home
Quick apply
9d
Telesales Executive
Vandervan —Worcester
- £26,000 - £28,000 a year
- Full-time
- Recruiting
- In-person
- Free parking
Quick apply
8d
Fleet Support Executive (Part time, 20 Hours)
Halfords —Redditch
- £26,500 a year
- Part-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Prep Technician
Vertu Motors —Worcester
- £28,000 - £35,000 a year
- Full-time
- Annual leave
- Employee discount
Quick apply
Centre Manager
The Tyre Store Ltd T/a Just Tyres. —Worcester
- Full-time
- Sales
- In-person
- Hand tools
- Employee discount
Quick apply
1d
Management Systems Auditor (West Midlands)
BSI —Worcester
- Full-time
- Time management
- Annual leave
Automotive Service Advisor
Baylis Automotive —Hereford
- Up to £35,000 a year
- Full-time
- Front desk
- In-person
- Mechanical knowledge
- Store discount
- Annual leave
Quick apply
1d
Volkswagen Car Sales Executive
Listers —Evesham
- Up to £54,400 a year
- Full-time
- Customer service
- Health & wellbeing programme
- Employee discount
Commercial Tyre Technician
The Tyre Store Ltd T/a Just Tyres. —Worcester
- Full-time
- Heavy lifting
- Customer service
- Maintenance
- Free parking
- Store discount
Quick apply
8d
Trainee Service Advisor
Listers —Worcester
- £28,000 - £36,000 a year
- Full-time
- Health & wellbeing programme
- Employee discount
3h
Service Technician
Marshall Motor Group —Worcester
- £36,182 a year
- Weekend availability
- Annual leave
- Employee discount
Quick apply
Buyer
Transcal Engineering Limited —Pershore
- £35,000 - £38,000 a year
- Full-time
- ERP systems
- In-person
- Free parking
- Referral programme
Quick apply
Volvo Retail Manager
Listers —Worcester
- Up to £62,000 a year
- Full-time
- Retail management
- Free parking
- Health & wellbeing programme
Car Sales Executive
Arbury Motor Group —Bromsgrove
- £21,000 - £24,000 a year
- Full-time
- Sales
- Customer service
- In-person
Quick apply
Materials Manager
Morgan Motor Company —Malvern
- £48,000 - £50,000 a year
- Monday to Friday
- Analysis skills
- Analytics
- Annual leave
- Employee assistance programme
Quick apply
3d
Administrator - Property & Facilities
Listers —Solihull
- Up to £29,000 a year
- Part-time
- Administrative experience
- Organisational skills
- IT
- Employee discount
- Life insurance
Fleet Support Executive
Halfords —Redditch
- £26,500 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount

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Senior Service Automotive Advisor

Recharged Automotive
Worcester

Quick apply

Job details

Permanent | Full-time
£33,000 - £38,000 a year
6 days ago

Benefits

Free parking
Store discount
Discounted or free food
Company pension
Company events
Employee discount
Bereavement leave

Qualifications

Sales
Motor vehicle service advising experience
Continuous improvement
Automotive service
Automotive diagnostics

Full job description

Senior Service Advisor

Monday to Friday | No weekends | WR3 7JW - Worcester

Recharged Automotive is a fast-growing independent specialist focused on Mercedes-Benz, BMW, Audi and VW Group vehicles.

We are looking for an experienced Senior Service Advisor with strong automotive technical knowledge, commercial awareness, proven sales ability and the confidence to take real ownership within a busy specialist workshop.

This is not a reception role and we are not looking for somebody who simply processes bookings.

We want someone who understands how a successful automotive workshop should operate, can independently manage technically involved jobs, work confidently with experienced technicians, confidently present and convert recommended work, make sound commercial decisions, and bring the knowledge and experience to help us improve, grow and maximise the opportunities within the business.

What we need from you: Automotive experience is essential.

You do not need to have been a technician, but you must be technically capable enough to understand diagnostic reports, technician findings, repair processes and labour requirements without everything needing to be translated for you.

You will need to be:

Technically strong and confident dealing with complex diagnostic and mechanical jobs.
Commercially astute with strong sales ability. You should understand labour recovery, parts margin, estimating, conversion, workshop capacity and job profitability, and be confident presenting recommended work and converting genuine opportunities into authorised repairs.
Exceptionally detail focused. Estimates, parts orders, job cards, invoices and customer communication need to be right first time.
Fast and efficient. Accuracy is non-negotiable, but so is pace.
Highly organised and capable of controlling multiple live jobs, priorities, parts requirements and customer expectations at the same time.
Decisive and comfortable solving problems without constantly escalating them
Confident communicating complicated repairs and managing difficult customer conversations
Proactive enough to identify problems before they become delays
Experienced enough to bring ideas, knowledge and better ways of working into the business

The role:

You will join an established Front of House team and work closely with our Service Manager, technicians and business owner.

You will take ownership of customer jobs from initial enquiry through to completion, including:

Managing complex diagnostic and mechanical repair jobs
Turning technician findings into accurate, commercially sound estimates
Explaining repairs clearly and gaining customer authorisation
Identifying and converting appropriate additional work
Ordering the correct parts and checking application, pricing, availability and lead times
Actively coordinating workshop workflow, technician priorities and job progression
Identifying jobs at risk of overrunning and acting early
Keeping customers proactively updated and managing expectations
Checking job cards, estimates and invoices for accuracy and profitability
Helping ensure technicians have the information and parts required to work efficiently
Supporting the day-to-day operation of Front of House and the workshop
Identifying opportunities to improve efficiency, processes, customer experience and commercial performance

Help us grow:

Recharged is growing and we want somebody who can actively contribute to what comes next.

We currently operate with a growing team of 4 technicians and an apprentice, supported by a Front of House team, and we are building the structure required for the next stage of the business.

We are not looking for someone who simply learns our processes and follows them.

If you have worked somewhere that does something better than us, we want to hear about it.

We want somebody who notices inefficiencies, challenges things constructively, brings ideas to the table and has the experience to help us improve our systems, workshop flow and commercial performance as we grow.

Who would suit this role?

We would particularly like to hear from people currently working as:

Senior Service Advisors
Service Managers
Workshop Controllers
Assistant Service Managers
Aftersales professionals
Technical Service Advisors

Main dealer or strong independent specialist experience would both be relevant.

What we offer:

£34,000–£38,000 depending on experience and capability

Monday to Friday only

No weekends

30 days holiday including bank holidays

Christmas shutdown

A freshly refurbished, modern, air-conditioned office + reception area

Free Friday lunch

Quarterly team events

Retail discounts across major high street brands

Ongoing training and development

Staff discount against own vehicle maintenance, repairs and parts

Genuine opportunity to take on greater responsibility as the business continues to grow

Why Recharged?

We have high standards, a strong reputation and ambitious plans for the business.

We want somebody who takes pride in getting things right, understands the commercial realities of running a successful workshop and wants their experience and ideas to have a genuine influence on how a growing automotive business develops.

If you are technically capable, commercially switched on, exceptionally organised, highly accurate and naturally take ownership, we would like to hear from you.

Apply through Indeed or send your CV and a short covering letter to [email protected].

Take a look at our Google reviews and social media to get a feel for Recharged Automotive, our workshop and the standards we work to.

Job Types: Full-time, Permanent

Pay: £33,000.00-£38,000.00 per year

Benefits:

Bereavement leave
Company events
Company pension
Discounted or free food
Employee discount
Free parking
Store discount

Application question(s):

Please tell us where you are based and your estimated commute time to our premises in WR3 7JW for an 8:00am start.
Give us one example of a process or way of working you helped improve in a previous workshop. What was the problem, what changed, and what difference did it make?
Please confirm you understand that our recruitment process will include an initial ZOOM call interview, an in-person interview and, for shortlisted candidates, a practical assessment/shadow session at our premises before any offer of employment is made.
Tell us about the last genuinely complex job you personally managed. What was the vehicle/fault, what was found, roughly what was the invoice value, and what part of the job did you personally own?
In your current or most recent role, what labour rate did the workshop charge, which commercial KPIs were you responsible for, and how did you perform against them?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

automotive service jobs in worcester, eng

Senior Service Automotive Advisor

Driver (FTC)

Warranty Executive

Business Development Executive

Telesales Executive

Fleet Support Executive (Part time, 20 Hours)

Prep Technician

Centre Manager

Management Systems Auditor (West Midlands)

Automotive Service Advisor

Volkswagen Car Sales Executive

Commercial Tyre Technician

Trainee Service Advisor

Service Technician

Buyer

Volvo Retail Manager

Car Sales Executive

Materials Manager

Administrator - Property & Facilities

Fleet Support Executive

I want to receive the latest job alerts for automotive service in worcester, eng

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