Training and development Work, Jobs in Wroxham, Nfk (with Salaries)

Quality Assurance and Training Specialist
Acclaim UK —Norwich
- From £25,500 a year
- Full-time
- Microsoft Word
- Data analysis skills
- Microsoft Office
Quick apply
12d
Trainee Electrical and Automation Engineer
Thomson Sawmills Ltd —Norwich
- £30,000 - £35,000 a year
- Full-time
- Engineering
- Maintenance
- Programmable logic controllers
- Free parking
- Employee discount
Quick apply
Administrator
Pilgrims' Friend Society —North Walsham
- £29,120 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
10d
Highways Operative
Anglia Highways LTD —Wymondham
- £30,000 - £38,000 a year
- Overtime
- Civil engineering
- First Aid Certification
- Construction experience
- Sick pay
Quick apply
Onsite Counsellor
Optima Health —Norwich
- £28,500 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- In-person
- Paid training
- Annual leave
5d
Travel Consultant - Aylsham
Hays Travel —Aylsham
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Learning Technology Developer
KLM UK Engineering —Norwich
- Up to £40,000 a year
- Full-time
- Microsoft Powerpoint
- Communication skills
- Free parking
- Sick pay
Quick apply
5d
Trials & Training Coordinator - MSI-Defence Systems Ltd
MSI-DS Ltd —Norwich
- Management
- Microsoft Office
- Travel
Quick apply
Assistant National Trail Officer
Norfolk County Council —Norwich
- £26,000 - £34,000 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
Void Skilled Operative
Norwich City Services Limited —Norwich
- From £26,725 a year
- Driving
- In-person
- Annual leave
Quick apply
11d
Building Craftsperson
Serco Plc —Norwich
- £29,744.00 - £32,328.27 a year
- Full-time
- Hospital
- Maintenance
- Communication skills
- Employee assistance programme
SEN Education and Engagement Specialist
Fresh Start in Education —Norwich
- £25 - £35 an hour
- School
- Employee discount
Quick apply
Statutory SEND Coordinator
Suffolk County Council —Lowestoft
- £34,434 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- School
- Annual leave
11d
Disability Rights Adviser
Equal Lives —Norwich
- £26,357.15 - £28,634.93 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Health & wellbeing programme
- Sick pay
Quick apply
6d
Trainee Mechanical Maintenance Engineer / Fitter’s Mate
Thomson Sawmills Ltd —Norwich
- £29,000 - £32,000 a year
- Full-time
- Maintenance
- Programmable logic controllers
- In-person
- Free parking
- Employee discount
Quick apply
Electrical Apprenticeship
Maskell Electrical Contractors —Norwich
- Full-time
- Electrical experience
- Driving
- Power tools
Quick apply
11d
Mental Health Recovery Support Worker
Norfolk Integrated Housing & Community Support Services (NIHCSS) —Norwich
- £26,034.91 a year
- Weekend availability
- Applied behaviour analysis
- Working with children
- Travel
- Free parking
- Store discount
Quick apply
Travel Consultant - Sheringham
Hays Travel —Sheringham
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Digital Marketing Consultant
Jarrolds —Norwich
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Business development
- Communication skills
- Free parking
- Employee discount
Quick apply
11d
Research Scientist
Quadram Institute —Norwich
- £39,000 - £46,500 a year
- Full-time
- Doctoral degree
- Project management
- Organisational skills
13d

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Quality Assurance and Training Specialist

Acclaim UK -
Norwich

Quick apply

Job details

Full-time
From £25,500 a year
12 days ago

Benefits

Casual dress
On-site parking

Qualifications

Microsoft Word
Data analysis skills
Microsoft Office
Numeracy
Organisational skills
Computer skills

Full job description

The Role

As part of the Training, QA and Compliance team, you’ll be actively involved in both the onboarding and ongoing development of colleagues. From supporting new starter inductions to delivering tailored training and feedback sessions, you’ll help shape the learning journey across the organisation. You will coach and guide team members, identify development needs, and contribute to building a positive, high-performing learning culture.

With a strong eye (and ear) for detail, you will also be responsible for auditing calls and claims against defined matrices, ensuring that both competency and regulatory standards are consistently met. Your insights will play a key role in identifying trends, highlighting development areas, and driving improvements.

This role offers a fantastic opportunity to get hands-on with people development through a variety of activities, including:

Designing and delivering engaging training sessions, workshops, and inductions
Providing structured, constructive feedback to support individual growth
Coaching colleagues to improve performance and build confidence
Analysing quality and performance data to identify trends and training needs
Evaluating the effectiveness of learning interventions and driving continuous improvement in the department
Enhancing existing processes to improve both employee and customer outcomes

Alongside developing others, you’ll also have significant opportunities to grow your own skillset—expanding your experience in facilitation, coaching, data analysis, and learning design within a supportive and collaborative environment.

The role is Monday-Friday with working hours of 8.30am-5.00pm.

Responsibilities

· Complete quality audits for various areas of the business, including Claims and Complaints, by set deadlines.

· Assess call and claim handling against KPIs, best practice and our high customer service expectations.

· Analyse data to report on individual and department performance, including successes, areas of development, trends and risks appetite.

· Provide empathetic constructive feedback and coaching to support employee improvements.

· Design and deliver high quality and engaging training sessions and supporting materials, evaluating regularly to ensure these are as effective as possible

· Assist with maintaining training manuals, records of training and department processes.

· Stay up to date with departmental processes, FCA regulations and business needs to accurately assess performance against contemporary requirements.

Requirements

· Strong attention to detail and a high degree of accuracy in recording and reporting.

· Self-driven and proactive.

· Excellent planning and organisational skills.

· Excellent communicator, written and verbal.

· Relationship building skills.

· Focus on delivering results, meeting deadlines and contributing to team success.

· Basic understanding of the motor claims industry.

· Good numeracy and literacy skills.

Key Skills

· Demonstrate the company’s values and maintain professional conduct.

· Thrive in a busy environment, adapting quickly to change and successfully manage competing priorities.

· Analysis of data and identifying trends.

· Strong computer skills with experience in MS Office, particularly Word and Excel.

Pay: From £25,500.00 per year

Benefits:

Casual dress
On-site parking

Application question(s):

Do you have prior experience in training or quality auditing?

Work Location: In person

Quick apply

Refine Your Search

training and development jobs in wroxham, nfk

Quality Assurance and Training Specialist

Trainee Electrical and Automation Engineer

Administrator

Highways Operative

Onsite Counsellor

Travel Consultant - Aylsham

Learning Technology Developer

Trials & Training Coordinator - MSI-Defence Systems Ltd

Assistant National Trail Officer

Void Skilled Operative

Building Craftsperson

SEN Education and Engagement Specialist

Statutory SEND Coordinator

Disability Rights Adviser

Trainee Mechanical Maintenance Engineer / Fitter’s Mate

Electrical Apprenticeship

Mental Health Recovery Support Worker

Travel Consultant - Sheringham

Digital Marketing Consultant

Research Scientist

I want to receive the latest job alerts for training and development in wroxham, nfk

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