On call Work, Jobs in Yateley (with Salaries)

Call Handler
VINCI Facilities UK —Camberley
- 8 hour shift
- Computer skills
- In-person
Quick apply
10d
Client Care Assistant
Medivet Group Ltd —Camberley
- £21,230.78 - £26,538.48 a year
- Full-time
- Front desk
- Annual leave
- Employee discount
Indoor Telesales Executive - Part Time
Royal Talens —Wokingham
- £15,000 - £20,000 a year
- Part-time
- CRM software
- Business development
- Organisational skills
- Employee discount
Quick apply
13d
Junior Support Engineer
Netbuilder —Farnborough
- Up to £30,000 a year
- Full-time
- Azure
- No experience needed
- Windows
Quick apply
Customer Service Representative - Basingstoke
Diligenta —Basingstoke
- From £26,228 a year
- Full-time
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Care Representative
Siemens Healthineers —Camberley
- Overtime
- Employee assistance programme
10d
Customer Success Advisor
LRG —Camberley
- Up to £30,000 a year
- Monday to Friday
- Data analysis skills
- Analysis skills
- Communication skills
Quick apply
Bank Reception Administrator
Spire Healthcare —Reading
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Annual leave
Hotel Receptionist - part-time NIGHT SHIFTS
Active Hospitality —Wokingham
- Up to £12.71 an hour
- Part-time
- Hotel
- Front desk
- In-person
- Free parking
- Employee discount
Quick apply
Customer Service and Technical Advisor (Call Centre)
Manrose Manufacturing Ltd —Reading
- £12.71 an hour
- Full-time
- Engineering
- Data entry
- In-person
- Annual leave
- Referral programme
Quick apply
5d
Virtual Personal Assistant (Night)
Comxo —Datchet
- £22,031 - £25,031 a year
- Weekend availability
- Remote
- Microsoft Word
- English
Mail Sorter
Omnia Resourcing —Slough
- £14.59 - £22.00 an hour
- Temporary
- Communication skills
Part Time Customer Service Advisor - Reading
Leeds Building Society —Reading
- Part-time
- Front desk
- Cash handling
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Camberley
- £3,800 a month
- Full-time
Quick apply
Anti Money Laundering Service Delivery Lead
Lifetime Legal Ltd —Wokingham
- Up to £36,000 a year
- Full-time
- Customer service
- Continuous improvement
- Organisational skills
Quick apply
Receptionist
Hamberley Care Homes —Reading
- £13.50 an hour
- Part-time
- Microsoft Word
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Team Member (Stock)
NEXT —Camberley
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
10d
Mail Sorter .
Omnia Resourcing —Slough
- £14.59 - £22.00 an hour
- Temporary
- Communication skills
Customer Service Associate UK
Eco Global —Reading
- Full-time
- CRM software
- Computer literacy
- Microsoft Office
Quick apply
IT Support Engineer - 1st Line Application Support
HealthNetConnections Ltd —Aldershot
- From £25,500 a year
- Full-time
- Software troubleshooting
- In-person
- Communication skills
- Free parking
Quick apply
3d

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on call jobs near yateley

Call Handler

VINCI Facilities UK -
Camberley

Quick apply

Job details

Permanent | Full-time
10 days ago

Benefits

Company pension

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Stakeholder liaison
Computer skills
Customer support
Customer interaction

Full job description

Call Handler

Sub Division: Defence

Location: Camberley

Contract Type: Permanent

Hours: Full Time - 40 hours - Variable Shift Pattern

Creating and maintaining great places to live and work delivered by excellent people who care…

Purpose of Role

We are looking for a professional and customer-focused Call Handler to join a large helpdesk team at RMA Sandhurst

Job Description

As a Call Handler, you will be one of the main points of contact for customers, site teams, contractors and vendors. You will play an important role in keeping reactive maintenance work orders moving, ensuring customers are kept informed and delivering a positive, helpful service at every stage. This is a fast-paced role where you will manage a high volume of enquiries, coordinate updates and proactively follow up outstanding work to ensure service levels are maintained.

Hours: 40 hours per week, Mon–Fri | differing 8-hour shifts (7AM-3PM | 9AM-5PM | 11AM-7PM)

Responsibilities

Manage a high volume of calls and emails via NICE CXone, resolving customer queries efficiently and professionally.
Act as a key liaison between end users, site teams, contractors, vendors and stakeholders.
Chase reactive maintenance updates and keep customers informed of progress.
Monitor overdue work orders and proactively drive actions to completion.
Jeopardy-manage work orders with Principal and Self-Delivery vendors to prevent delays and maintain service levels.
Review and progress reactive work orders in Decline or Review status, ensuring timely resolution.
Maintain accurate records and ensure all actions and updates are captured correctly.
Keep the Helpdesk On Desk Manual accurate, relevant and up to date.
Prioritise competing demands while managing multiple tasks, deadlines and stakeholder expectations.

Essential Qualifications/Skills

Customer focused, friendly, approachable and genuinely helpful.
A confident communicator who can build effective relationships with customers, site teams, vendors and other stakeholders.
Highly organised, proactive and able to demonstrate excellent attention to detail.
Comfortable working in a fast-paced, high-volume environment.
Able to manage multiple priorities and remain calm under pressure.
Confident taking ownership of tasks and following them through to completion.
Comfortable using IT systems and working across multiple platforms.

In return for your hard work we offer additional training and development, 26 days holiday (+ bank holidays), generous pension contribution, life assurance and much more.

We are VINCI Facilities – experts in the built environment. VINCI Facilities is a Facilities Management and Building Solutions provider, delivering cost-effective and sustainable bespoke solutions to customers in the public and private sectors. We are committed to working towards a lower carbon society, focusing on sustainable and innovative methods to exceed our partners' goals and add value for all stakeholders – and we were named the top-ranked FM service provider in the Sustainable FM Index for 2020. We put our people first. Always working as a team and collaborating from start to finish. We are the trusted expert in the built environment because we listen to our team and create a workplace that maximises their potential.

Fairness, Inclusion and Respect (FIR) at VINCI Facilities is about recognising and celebrating each other’s differences and what they bring to the team. Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; therefore, we commit to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all.

Should you require any reasonable adjustments to be made as part of the application process please contact us directly.

VINCI recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities.

Work Location: In person

Quick apply

Refine Your Search

on call jobs in yateley

Call Handler

Client Care Assistant

Indoor Telesales Executive - Part Time

Junior Support Engineer

Customer Service Representative - Basingstoke

Customer Care Representative

Customer Success Advisor

Bank Reception Administrator

Hotel Receptionist - part-time NIGHT SHIFTS

Customer Service and Technical Advisor (Call Centre)

Virtual Personal Assistant (Night)

Mail Sorter

Part Time Customer Service Advisor - Reading

JUNIOR SALES CONSULTANT

Anti Money Laundering Service Delivery Lead

Receptionist

Team Member (Stock)

Mail Sorter .

Customer Service Associate UK

IT Support Engineer - 1st Line Application Support

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