Director of client services Work, Jobs in York, Nyk (with Salaries)

Director of Client Services
NCT Evo Business Services Ltd —Leeds
- £4,737 - £6,300 a month
- Full-time
- In-person
- Leadership
- Communication skills
- Life insurance
Quick apply
11d
Funeral Director / Funeral Arranger & Branch Lead – Leeds
Gooding Funeral Directors —Leeds
- £29,000 - £35,000 a year
- Overtime
- Heavy lifting
- Driving
- IT
Quick apply
12d
Director of Facilities Services
KF General Services Ltd —Leeds
- £4,900 - £7,200 a month
- Full-time
- Maintenance
- Microsoft Office
- In-person
- Referral programme
- Sick pay
Quick apply
Travel Sales Consultant
Trailfinders —York
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Lead Advocate
Older Citizens Advocacy York —York
- £27,878 a year
- Part-time
- Microsoft Word
- English
- Travel
- Flexitime
- Work from home
Quick apply
12d
Service Operations Director
Riego Infrastructure Services Ltd —Leeds
- £88,000 - £117,000 a year
- Full-time
- Bachelor's degree
- In-person
- Business
- Health & wellbeing programme
Quick apply
2d
Account Director
SBFM —Leeds
- £60,000 a year
- Continuous improvement
- Leadership
- Communication skills
- Free parking
14d
Business Unit Director
SBFM —Leeds
- Continuous improvement
- Leadership
- Free parking
Business Development Manager
Commercial —Leeds
- Up to £45,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
- Employee assistance programme
Quick apply
People Director
SBFM —Leeds
- £111,000 - £120,000 a year
- Hybrid work
- Human resources
- Free parking
International Trade Director
PK Saudi Trade Solutions Ltd —Leeds
- £68,000 - £90,000 a year
- Full-time
- Bachelor's degree
- In-person
- Business
- Health & wellbeing programme
Quick apply
7d
Sales Administrator
Britsafe Limited —York
- £30,000 a year
- Part-time
- CRM software
- Microsoft Office
- Organisational skills
- Free parking
Sales / Client Partnership Director
AND Digital —Leeds
- Full-time
- Hybrid work
- Business development
- AI
Quick apply
Associate Director - FM Operational Readiness
Turner & Townsend —Leeds
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Strategic Partnership Director - Local Authority - Leeds
National Wealth Fund —Leeds
- Full-time
- Hybrid work
- Communication skills
- Negotiation
Key Account Manager
Mitie —York
- Full-time
- Customer service
- Leadership
Client Director (at one of the North's top creative agencies)
Got The T-Shirt —Leeds
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Mentoring
- Communication skills
Quick apply
PR and Communications Manager
VetPartners Limited —York
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
Quick apply
Business Development Director CMC
Labcorp —Harrogate
- Full-time
- Remote
- CRM software
- Spanish
- Sales
Digital Client Director (at a brilliant Leeds digital agency)
Got The T-Shirt —Leeds
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Mentoring
- Leadership
Quick apply

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Director of Client Services

NCT Evo Business Services Ltd
Leeds

Quick apply

Job details

Permanent | Full-time
£4,737 - £6,300 a month
11 days ago

Benefits

Life insurance
On-site parking

Qualifications

Account management
Leadership
Communication skills

Full job description

About the Role:

At NCT Evo Business Solutions Ltd, we help organisations improve the way they manage clients, operations, and service delivery. Our work is built around strong relationships, reliable processes, and practical business support that helps clients move forward with confidence.

We are looking for a Director of Client Services who can lead our client service function, strengthen long-term partnerships, and make sure every client receives a professional, responsive, and high-quality experience. This role is ideal for someone who understands both people and process. You will guide teams, improve service standards, and act as a senior point of contact for key clients.

Why Work With Us?

The Environment: Our Leeds office provides a professional and collaborative setting where communication, accountability, and teamwork are valued.

Leadership Role: You will have the opportunity to shape how client services are delivered across the business and influence service quality from the top.

Career Growth: This is a senior position with room to contribute to business strategy, operational planning, and client relationship development.

Client Focus: We work with clients who value clear communication, dependable service, and practical business solutions.

Key Responsibilities:

Client Relationship Management: Build and maintain strong relationships with key clients, ensuring their needs are understood and service expectations are consistently met.

Service Delivery Leadership: Oversee the client services team and ensure projects, requests, and ongoing support are delivered efficiently and professionally.

Team Management: Lead, mentor, and support managers and team members within the client services department. Set clear expectations and encourage high performance.

Process Improvement: Review current service procedures and identify ways to improve efficiency, client satisfaction, and internal communication.

Stakeholder Communication: Work closely with senior management, operations, finance, and commercial teams to align client service activity with wider business goals.

Performance Monitoring: Track service performance, client feedback, and team output. Use data and feedback to improve service quality.

Issue Resolution: Act as an escalation point for complex client concerns and ensure issues are handled with professionalism and care.

What We Are Looking For:

Experience: Previous experience in client services, business services, account management, operations, or a similar leadership role.

Leadership Skills: Confident in managing teams, setting direction, and supporting staff development.

Client Focus: Strong understanding of how to build trust, manage expectations, and maintain long-term client relationships.

Communication: Excellent written and verbal communication skills, with the ability to speak professionally with clients, staff, and senior stakeholders.

Problem Solving: Able to handle challenges calmly, make practical decisions, and find solutions that support both the client and the business.

Organisation: Strong planning and prioritisation skills, with the ability to manage multiple client needs and internal responsibilities.

Mindset: Professional, reliable, and commercially aware. You understand the importance of delivering strong service while supporting business growth.

Pay: £4,737.00-£6,300.00 per month

Benefits:

Life insurance
On-site parking

Work Location: In person

Quick apply

Refine Your Search

director of client services jobs in york, nyk

Director of Client Services

Funeral Director / Funeral Arranger & Branch Lead – Leeds

Director of Facilities Services

Travel Sales Consultant

Lead Advocate

Service Operations Director

Account Director

Business Unit Director

Business Development Manager

People Director

International Trade Director

Sales Administrator

Sales / Client Partnership Director

Associate Director - FM Operational Readiness

Strategic Partnership Director - Local Authority - Leeds

Key Account Manager

Client Director (at one of the North's top creative agencies)

PR and Communications Manager

Business Development Director CMC

Digital Client Director (at a brilliant Leeds digital agency)

I want to receive the latest job alerts for director of client services in york, nyk

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