Telecom Work, Jobs (with Salaries)

Telecom Engineer
Five9 —Remote
- Full-time
- Remote
- Maintenance
- Linux
- Communication skills
Quick apply
11d
Telesales Executive
Telecom Rentals (UK) Limited —Remote
- £25,500 - £60,000 a year
- Full-time
- Remote
- CRM software
- English
- Communication skills
- Work from home
Quick apply
3d
Cable Pullers / Data Room Installation Operatives
KMS Communications Limited —Manchester
- £180 a day
- Construction
- In-person
- Hand tools
Quick apply
3h
Associate Principal - Telecom
TEECOM —Remote
- £85,000 - £105,000 a year
- Full-time
- AutoCAD
- PMP
- Engineering
- Profit sharing
- Annual leave
Quick apply
Data Cabling Engineer
Touch Voice and Data Ltd (Touch Networks) —Wales
- £27,000 - £30,000 a year
- Full-time
- Customer service
- Travel
- Computer networking
Quick apply
8d
Data Cable Engineer
Barevan Structured Cabling Specialists Limited —Scotland
- £13.50 - £18.00 an hour
- Full-time
- Schematics
- Hand tools
- Mechanical knowledge
Quick apply
Trainee Fire Alarm Engineer
SCOTT FPS LTD —Barry
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Computer literacy
- Power tools
- Annual leave
Quick apply
9d
Service Manager
PXC —Field Based
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Work from home
Supervisor (Civils & Cable/Fibre Scope)
L3 Optics —Inverurie and District
- Up to £57,200 a year
- Full-time
- Civil engineering
- Management
- Microsoft Office
Quick apply
12d
Trainee Data Cabling Engineer
Commwire Ltd —Lanarkshire
- From £24,784.50 a year
- Full-time
- IT
- Hand tools
- Communication skills
Quick apply
8d
Telecom Engineer (Cloud)
SAECOM Ltd —Swansea
- Monday to Friday
- Maintenance
- Computer networking
- IT
Quick apply
Call Handler / Autonomous Vehicle (AV) Emergency Response Specialist (Night Shift)
TaskUs —Manchester
- £32,000 a year
- Full-time
- Driving
- Communication skills
- Life insurance
- Referral programme
Quick apply
De-installations Assistant - Telecommunications
TXO Group —Solihull
- Overtime
- Hotel
Quick apply
Inbound Sales Advisor
Concentrix —Belfast
- £26,520 a year
- Weekend availability
- Sales
- Computer literacy
- In-person
- Employee discount
- Referral programme
Rugged Fibre Optics - Product Technician
TE Connectivity —Swindon
- £24,420.00 - £46,848.52 a year
- Full-time
- Assembly
- In-person
- Mechanical knowledge
Quick apply
8d
Helpdesk Manager (Telecoms)
Iceblue Global —Swindon
- £38,000 - £42,000 a year
- Weekend availability
- Management
- Customer service
- Computer networking
- Free parking
Quick apply
5d
Fibre Designer
Access Fibre Ltd. —Liverpool
- £37,000 - £47,000 a year
- Full-time
- Hybrid work
- AutoCAD
- Analysis skills
- Computer networking
- Work from home
- Bereavement leave
Quick apply
3d
Business Development Manager - Telecoms
Coconut Lime —Remote
- £35,000 - £120,000 a year
- Full-time
- Remote
- Sales
Quick apply
Telecoms Blockage Clearance and Cabling Engineers - Self Employed CIS
South Western Group Ltd. —Swindon
- £45,000 - £55,000 a year
- Full-time
- Travel
- Power tools
- Hand tools
Quick apply
MDM IT Support
NHS Professionals —Aylesbury
- £14.89 - £16.93 an hour
- Temporary
- Travel
- Annual leave
Quick apply
9d

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Telecom Engineer

Five9 -
Remote

Quick apply

Job details

Full-time
11 days ago

Qualifications

TCP
System administration
UNIX
Maintenance
VoIP
Telecommunication
IPsec
MPLS
Linux
TCP/IP
Communication skills
VPN

Full job description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

To complement our rapid growth, we are actively sourcing for an experienced Senior Telecom Engineer to join our cloud operations organization on a full-time basis. The ideal candidate is someone who has worked in a 24/7 production support environment and has a strong working knowledge of VoIP, SIP, and RTP.
This position is based anywhere in the UK.

Key Responsibilities

Interface directly with customer's telecom engineers and IT teams to deploy customized solutions and trouble shoot issues;
Assist int the day-to-day operational support of the Telecommunications network, analyzing problems affecting network availability and customer quality reports;
Escalation point of contact for the Network Operations Center to resolve critical alerts generated by the SBC's Analyze history of telecommunication related incidents and perform preventive measures;
Assist in the day-to-day operation of the telecommunications network, where necessary analyzing problems affecting network availability and customer/vendor service quality;
Provide root-cause analyses on service outages;
Respond to Telecom alerts and alarms and provide corrective actions in coordination with the Network Operations Center;
Create technical documentation and call flow drawings as needed Manage Telecommunications Service Provider & Vendors Implement hardware and software deployments on the telephony network as required;
Deploy new services including interop testing with telecom carriers and customers;
Provide emergency assistance and technical recovery in the event of an emergency situation affecting the availability and/or service quality of the network;
Participate in on-call emergency rotation.

Requirements

3-5 years of telecom engineer experience with VoIP/SIP voice applications.
Must have a detailed, working and theoretical knowledge of voice and data communications, including traditional switching, signaling and routing systems to include SIP, TCP/IP, MPLS etc.
Experience with ribbon SBCs and PSX.
Working knowledge of VoIP principles, protocols and CODECs such as H.248, SIP, G.711, G.729, WebRTC, MPLS, VPN, UDP, RTP, MTP etc.
Knowledge of SIP call routing, Least Cost Routing, Security Controls (TLS, IPSEC, ACLs) with Session Border Controllers.
Knowledge of telecom principals and terminology including DIDs, Toll Free numbers, LATA OCN and NPA-NXX etc.
Experience with International Routing including ITFS, iDID's and local termination policies Ability to build, interop and maintain direct connect SIP Trunks to customers and carriers.
Review, Assess, Critique and Implement Telecom Architecture design changes in Lab and Production environments.
Excellent organizational and follow-through skill sets are essential.
Ability to document, troubleshoot and resolve a multifaceted and complex Global voice network.
Maintain the telephony environment to assure delivery of Cloud applications, voice and customer connectivity and availability to target 99.99% SLA.
Experience with Softswitch, Session Border Controllers (preferably Sonus/Ribbon, Audio Codes), SIP proxies, Media Servers (preferably AudioCodes IPM-6310 and FreeSWITCH).
In depth knowledge of Wireshark, Empirix or other network protocol analyzers Ability to capture and analyze RTP streams as related to voice quality traditional KPI's such as MOS, Jitter, Latency, Packets Loss.
Ability to execute and use intermediate level Linux/Unix system administrator commands.
Excellent working knowledge of telecommunications, maintenance processes and systems.
Proven ability to resolve complex issues in an efficient and timely manner and provide clients with consultative explanations and advice.
Self-starter with excellent troubleshooting skills and ability to prioritize tasks and organize workflow accordingly.
Excellent verbal and written communication skills are required Excellent documentation skills are required.

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Quick apply

Refine Your Search

telecom jobs

Telecom Engineer

Telesales Executive

Cable Pullers / Data Room Installation Operatives

Associate Principal - Telecom

Data Cabling Engineer

Data Cable Engineer

Trainee Fire Alarm Engineer

Service Manager

Supervisor (Civils & Cable/Fibre Scope)

Trainee Data Cabling Engineer

Telecom Engineer (Cloud)

Call Handler / Autonomous Vehicle (AV) Emergency Response Specialist (Night Shift)

De-installations Assistant - Telecommunications

Inbound Sales Advisor

Rugged Fibre Optics - Product Technician

Helpdesk Manager (Telecoms)

Fibre Designer

Business Development Manager - Telecoms

Telecoms Blockage Clearance and Cabling Engineers - Self Employed CIS

MDM IT Support

I want to receive the latest job alerts for telecom

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