Call centre Work, Jobs in Coventry (with Salaries)

Customer Service Advisor - Energy (Coventry)
Octopus Energy Group —Coventry
- £26,300 a year
- Full-time
- Hybrid work
- Work from home
Quick apply
6h
Customer Services Adviser (Inbound)
Financial Ombudsman Service —Coventry
- £25,856 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
2d
Customer Service Administrator
The Right Mortgage and Protection Network —Solihull
- £24,000 - £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health & wellbeing programme
- Referral programme
Quick apply
7d
Fleet Customer Care Agent | Stellantis
Calex UK —Coventry
- Up to £28,000 a year
- Full-time
- Google Suite
- Customer service
- Computer literacy
- Annual leave
- Employee discount
13d
Switchboard Operator
George Eliot Hospital NHS Trust —Nuneaton
- £25,760 - £27,476 a year
- Part-time
- Annual leave
- Referral programme
9d
Call Handler
EMED Group —Banbury
- £12.71 an hour
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Telesales Executive
Sovereign Exhibition & Events —Coventry
- £25,000 - £30,000 a year
- Full-time
- CRM software
- Customer service
- Free parking
Quick apply
11h
Customer Service Advisor - Energy (Leicester)
Octopus Energy Group —Leicester
- From £26,300 a year
- Full-time
Quick apply
8d
Customer Care Agent (Hybrid)
Perk —Birmingham
- Weekend availability
- Hybrid work
- Bar
- Customer service
- English
- Relocation assistance
- Annual leave
Customer Service Advisor
OurCoop —Warwick
- £24,862.50 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Appointment Setter / Sales Development Representative
National Eco Ltd —Oldbury
- £24,420.00 - £49,718.96 a year
- Full-time
- Sales
- Customer service
- In-person
- Free parking
Quick apply
6d
Cruise Reservations Consultant
Ainsley Reid International —Birmingham
- £26,000 - £28,000 a year
- Full-time
- Sales
- Computer skills
- In-person
Quick apply
7d
Call Centre Assistant
Specsavers —Walsall
- Up to £12.91 an hour
- Weekend availability
- Customer service
- Organisational skills
- Annual leave
1d
Customer Service Advisor
First Mile —Birmingham
- £26,228 a year
- Full-time
- Phone etiquette
Quick apply
8d
Part time Outbound B2B Sales Development Representative
GCL B2B Limited —Birmingham
- £25,000 - £30,000 a year
- Part-time
- Hybrid work
- Sales
- Salesforce
- English
- Work from home
- Flexible schedule
Quick apply
Customer Service Representative (CSR)
Innotech Digital & Display —Coalville
- £30,000 - £33,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Profit sharing
Quick apply
Telesales Representative/ Admin
AT ENERGY SOLUTIONS LTD —Birmingham
- £12.70 - £13.00 an hour
- Full-time
- CRM software
- Sales
- English
Quick apply
6d
Customer Service Representative
KRD Catering Equipment —Northampton
- £13 an hour
- Full-time
- Bilingual
- Customer service
- English
- Free parking
- Store discount
Quick apply
4d
Telesales Executive
DPD Group UK —Smethwick
- £26,400 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Free parking
Quick apply
Call Handler
Midlands Medical Partnership —Birmingham
- £10.80 - £12.21 an hour
- Temporary
- In-person
- Leadership
Quick apply
2d

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call centre jobs near coventry

Customer Service Advisor - Energy (Coventry)

Octopus Energy Group -
Coventry

Quick apply

Job details

Full-time
£26,300 a year
6 hours ago

Benefits

Work from home

Full job description

Want a soul-sucking call centre job?

Yeah, neither do we.

We’re not here to read scripts or tick boxes. We’re here to shake things up, to make energy better for our customers and the planet. That means real conversations, real problem-solving, and real impact.

Your team? The best bunch of people you’ve ever worked with—curious, driven, and just as passionate about changing the industry as you are. No egos, no corporate nonsense—just a group of brilliant minds tackling challenges together.

It’s not always easy—but it’s worth it. We move fast. Things change. Just when you think you’ve nailed it—BOOM—something new to learn. But if you love a challenge and thrive in a fast-paced environment, we’ll have your back every step of the way.

What you'll do...

- Making energy easy. Cutting through the jargon and helping customers understand their bills, meters, and tariffs without the headache.
\uD83D\uDCA1 Solving problems like a pro. Whether it’s a billing query, a meter issue, or a complex energy conundrum – you’ll be on it, finding the best fix fast.
\uD83D\uDCDE End-to-end service. No endless transfers or passing the buck – you’ll handle queries from start to finish, including complaints, making sure customers get the right help the first time.
\uD83E\uDDE0 Thinking on your feet. No scripts, no robotic responses – just real conversations where you listen, understand, and deliver solutions that make sense.
❤️ Treat every customer with the care you’d give gran. We believe in warmth, kindness, and going the extra mile – because that’s what good service looks like.
\uD83C\uDF0D Making a difference. Whether it’s helping someone struggling with their energy bills or advising on greener energy choices, you’ll have a real impact.

The types of people we would love to hear from are those that are...

- Live for great customer service. You get a kick out of helping people and making their day that little bit better.
\uD83E\uDDD0 Ask questions and embrace change. Things move fast here – you’ll love learning new things and rolling with the punches.
\uD83E\uDD1D Have each other’s backs. No egos, no lone rangers – just a team of brilliant people supporting each other to do their best.
\uD83C\uDF31 Care about the planet. We’re fighting climate change, and we want people who share our passion for a greener future.
\uD83D\uDCA1 Spot problems and fix them. If something’s not working, you’ll be the first to figure out a better way – and make it happen
\uD83D\uDCAA Tackle tough calls head-on. Some conversations will be challenging, and some days will be non-stop – but you’ll take it in stride, stay cool under pressure, and keep finding solutions.
\uD83E\uDD1D Look out for those who need it most. From customers struggling to pay their bills to those in vulnerable situations, you’ll bring empathy, patience, and the right support every time.

What’s in it for you?

Hybrid working – for those out of training & performing well, you can WFH 2 days.

EV salary sacrifice – drive electric & save

Cycle-to-work scheme

Share options – own a little piece of the pie

Fully stocked kitchens – snacks = fuel = happiness

Weekly ‘Family Dinner’ catch-ups

Sound like your kind of place? We want to hear from you

A bit about the role:

Location - Coventry City Centre

Our need - Immediate starters

Salary - £26,300

Hours - Full Time

Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you, this is what you can expect -

First Stage Interview – You’ll be able to speak to one of the team or record your responses to pre-set questions at a time that fits you. This gives you the flexibility to showcase your skills without needing to be available for a live interview.

Prep Call – After your first interview, you’ll arrange a call with someone from the Talent Team. They'll give an overview of what you need to know to succeed in the next stage, the OctoPalooza.

OctoPalooza Event– This is an opportunity to meet potential future colleagues and participate in activities, including group exercises, role plays, and one-on-one interviews. It's designed to give you a taste of the company culture and the type of work involved.

Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at [email protected] and we’d love to help!

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Where necessary, we sometimes use AI tools to help with parts of our hiring process, like reviewing applications or assessing responses. We’re lucky to receive a huge amount of interest, so these tools help our recruiters manage that volume, not replace them. Ultimately, every hiring decision (for example, whether to progress your application or not) is always made by a real person in our Talent team. If you’d like to know more about how we use your data, you can reach out to us via email at [email protected]. We’re happy to help!

Quick apply

Refine Your Search

call centre jobs in coventry

Customer Service Advisor - Energy (Coventry)

Customer Services Adviser (Inbound)

Customer Service Administrator

Fleet Customer Care Agent | Stellantis

Switchboard Operator

Call Handler

Telesales Executive

Customer Service Advisor - Energy (Leicester)

Customer Care Agent (Hybrid)

Customer Service Advisor

Appointment Setter / Sales Development Representative

Cruise Reservations Consultant

Call Centre Assistant

Customer Service Advisor

Part time Outbound B2B Sales Development Representative

Customer Service Representative (CSR)

Telesales Representative/ Admin

Customer Service Representative

Telesales Executive

Call Handler

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