Guest service agent Work, Jobs in Balham Sw12 (with Salaries)

Workplace Experience Agent (Front of House & Virtual Support)
Latham & Watkins LLP —London
- Full-time
- Remote
- Spanish
- English
- Administrative experience
- Employee discount
F&B Reservations Agent
The Chancery Rosewood —London
- Full-time
- Hotel
- Employee discount
- Life insurance
Quick apply
Restaurant Reservations Agent
Hilton —London
- Full-time
- Computer literacy
- Hotel
- Computer skills
Front Desk Hospitality Agent
Sonder Holdings —London
- Weekend availability
- Computer literacy
- Travel
- Front desk
- Flexible schedule
Whatever Whenever Agent / Operator
Marriott International, Inc —London
- Full-time
- Hotel
- Front desk
- Employee discount
6d
Reservation Agent - Maternity Cover
MERCURE —London
- Full-time
- Bar
- Hotel
- Employee discount
Quick apply
Assistant Reservations Manager
Nammos Mayfair —London
- Weekend availability
- Hotel
- Training & development
- Guest services
- Annual leave
- Employee discount
Quick apply
10d
Hotel Revenue Manager
Mayfair house london —London
- £15 - £30 an hour
- Part-time
- Hospitality
- Hotel
- Analysis skills
- Work from home
Quick apply
14d
Porter
Rendall & Rittner —London
- £27,500 a year
- Full-time
- Front desk
- Employee assistance programme
- Employee discount
Reservation Agent
The Chauffeur Group —Welwyn Garden City
- From £23,400 a year
- Part-time
- Hybrid work
- Guest services
Quick apply
5d
Cluster Groups, Conference and Events Coordinator
Hilton —London
- £25,775.88 - £26,000.00 a year
- Full-time
- Hotel
- Employee stock purchase plan
- Annual leave
3d
Security Officer
Rendall & Rittner —London
- £26,475 a year
- Full-time
- Employee assistance programme
- Employee discount
Events Executive
RAFFLES —London
- Full-time
- Hotel
- Communication skills
- Time management
- Employee assistance programme
- Sick pay
Quick apply
12d
Guest Experience Agent, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
Sales and Events Executive
The Evolv Collection Sales —London
- Full-time
- Microsoft Word
- Communication skills
- Employee discount
Quick apply
Event Sales Executive
Hornblower —London
- £30,000 a year
- Weekend availability
- Hybrid work
- Databases
- Guest services
- Communication skills
Quick apply
12d
Room Reservations Team Leader
Maybourne —South West London
- Full-time
- Training & development
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
7d
Property Manager
Pole Star EAM Limited —London
- £38,000 a year
- Weekend availability
- Hybrid work
- Management
- Sales
- Microsoft Office
- Annual leave
Quick apply
Reservations Agent, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
Front Desk Manager
St Martins Lane Hotel —London
- Full-time
- Hotel
- Front desk
- Leadership
- Employee discount
Quick apply
22h

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Workplace Experience Agent (Front of House & Virtual Support)

Latham & Watkins LLP -
London

Apply Now

Job details

Full-time

Benefits

Company pension
Employee discount

Qualifications

Live chat
French
Spanish
Stakeholder liaison
Internal department liaison
English
Administrative experience
Front desk
Customer interaction
Guest services
Italian
Communication skills
German

Full job description

About Latham & Watkins:

Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.

About the Role:

The Workplace Experience (WE) 24/7 Agent is an integral part of Latham’s Workplace Experience team. This role will be responsible for supporting customers in a virtual fast-paced setting via telephone, email, and chat four days per week while working alongside the local London Workplace experience team in-person one day per week allowing for flexibility as business needs may change week to week. The onsite role will consist of reception desk support, conference room setup, and visitor support. This role will be located in our London office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence. The shift for this role will be Monday - Friday 8:30am - 4:30pm.

Responsibilities & Qualifications:

Other key responsibilities include:

Curating experiences in the workplace to make the internal and external client feel valued, part of the community, and always impressed by the level of service
Providing high touch customer service to all visitors and guests
Contributing to a team environment that ensures all WE Agents are equally taking ownership of department tasks and responsibilities
Ensuring cross-departmental collaboration to guide an inquiry to the appropriate resource
Acting as the liaison for the WE staff in the local offices to facilitate all types of requests and providing information to allow for a seamless experience for the customer

We’d love to hear from you if you:

Demonstrate excellent communication skills both written and verbal
Possess exceptional customer service skills with the intention to go above and beyond for every request
Display the ability to assess situations and take action without the direction of others

And have:

A high school diploma or an equivalent
Fluency in English and proficiency in either German, French, Spanish and/or Italian is advantageous but not required
Prior workplace experience; experience as a receptionist or in technology, hospitality, or inbound customer service call center, preferably
Administrative experience and familiarity with professional services organizations, preferably

Benefits & Additional Information:

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

Health insurance as well as group income protection and life assurance
A pension plan
Wellness programs
Employee discounts
And more!

Additionally, we have a range of programming including Global Affinity Groups, which are open to all. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race, colour, religion, sex, age, national origin, sexual orientation, gender identity, gender expression, marital status, or any other characteristic or condition protected by applicable statute.

#LI-CB1

#EntryLevel

Apply Now

Refine Your Search

guest service agent jobs in balham sw12

Workplace Experience Agent (Front of House & Virtual Support)

F&B Reservations Agent

Restaurant Reservations Agent

Front Desk Hospitality Agent

Whatever Whenever Agent / Operator

Reservation Agent - Maternity Cover

Assistant Reservations Manager

Hotel Revenue Manager

Porter

Reservation Agent

Cluster Groups, Conference and Events Coordinator

Security Officer

Events Executive

Guest Experience Agent, Pre-Opening - The St. Regis London

Sales and Events Executive

Event Sales Executive

Room Reservations Team Leader

Property Manager

Reservations Agent, Pre-Opening - The St. Regis London

Front Desk Manager

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