Venue:
Nestled within over 250 acres of pristine British countryside just outside Windsor, our forthcoming five-star hotel and restaurant offers an exceptional escape defined by elegance, privacy and natural beauty. The estate is a sanctuary of timeless charm, featuring expansive formal lawns, beautifully curated gardens, tranquil lakes and ancient oak forests.
Guests will enjoy access to world-class amenities, including a luxury spa, an exclusive golf course and a refined dining experience celebrating the very best of local and seasonal cuisine.
Purpose:
We are seeking an exceptional Human Resources Manager to join an exciting luxury hospitality operation in Windor during a significant period of growth and development.
This is a rare opportunity to play a key role in the launch and ongoing success of a prestigious hotel and restaurant environment, supporting a workforce of 100+ employees across multiple departments. The successful candidate will lead all aspects of Human Resources while helping shape a positive, high-performing culture built around excellence, professionalism and outstanding guest experience.
The ideal candidate will bring strong luxury hospitality experience, a hands-on operational approach, and the ability to thrive within a fast-paced, high-expectation environment.
The Role:
As Human Resources Manager, you will oversee the full employee lifecycle and act as a strategic and operational partner to senior leadership and our current HR team. You will play an instrumental role in recruitment, employee engagement, compliance, workforce planning, staff development and the successful implementation of HR systems and procedures during a key pre-opening and operational phase.
Key Responsibilities:
- Lead all HR operations across the hotel and restaurant business, ensuring best practice across recruitment, onboarding, compliance, employee relations and staff development.
- Manage high-volume recruitment campaigns across all departments including Front Office, Food & Beverage, Kitchen, Housekeeping, Guest Services, Maintenance and Back-of-House operations.
- Support the pre-opening phase through workforce planning, policy implementation, HR administration setup, onboarding structures and operational readiness.
- Partner closely with senior management and department heads to ensure staffing levels, team performance and HR strategy align with operational and business goals.
- Develop and implement HR policies and procedures in line with UK employment legislation and luxury hospitality standards.
- Act as the primary point of contact for employee relations matters including disciplinaries, grievances, absence management, performance management and workplace investigations.
- Drive employee engagement initiatives and help foster a positive, inclusive and service-driven culture across the business.
- Coordinate learning and development initiatives to support team performance, retention, leadership development and career progression.
- Oversee HR systems, employee records, reporting, onboarding documentation and compliance processes.
- Ensure all right-to-work documentation and employment practices remain fully compliant with UK legislation.
- Support payroll coordination and maintain accurate employee data and HR reporting.
Candidate Requirements:
- Minimum 5 years’ senior HR experience within luxury hospitality environments.
- Previous experience within luxury hotels, resorts, fine dining restaurants, private estates, golf clubs, or high-end hospitality operations is essential.
- Pre-opening hospitality experience highly desirable.
- Proven experience managing HR operations for workforces of 100+ employees within fast-paced operational environments.
- Strong understanding of UK employment law, HR compliance and hospitality best practices.
- Experience supporting multicultural and diverse teams with professionalism, discretion and cultural awareness.
- Excellent interpersonal, organisational and communication skills.
- Confident managing sensitive situations with diplomacy and professionalism.
- CIPD Level 5 or Level 7 qualification preferred.
- Strong administrative and HR systems experience.
- Full UK driving licence and access to own vehicle desired.
What We Offer:
- Opportunity to join a prestigious and growing luxury hospitality operation.
- A collaborative and supportive leadership environment.
- The chance to play a key role in a major hospitality opening and long-term growth journey.
- Competitive salary and benefits package.
- On-site parking available.
Diversity & Inclusion:
We are committed to building an inclusive and diverse workplace where all employees are respected, supported, and empowered to succeed. We welcome applications from candidates of all backgrounds.
Applications:
If you are an experienced hospitality HR professional seeking an exciting new opportunity within a luxury environment, we would be delighted to hear from you. Please submit your application and a member of our team will be in touch.
Hours:
· 48 hours a week
· May include evenings, weekends and bank holidays
Notes:
This job description outlines the key responsibilities, objectives and scope of the role as it currently stands. It is not an exhaustive list, and the postholder may be required to carry out other duties as reasonably required, including duties of a similar or related nature, in line with the needs of the business.
This role offers an engaging opportunity for a dedicated professional eager to contribute to a welcoming environment where guest satisfaction is paramount.
Job Types: Full-time, Permanent
Pay: £40,000.00-£50,000.00 per year
Benefits:
Experience:
- Human Resources: 3 years (preferred)
Language:
Work authorisation:
- United Kingdom (required)
Work Location: In person
