1st line support Work, Jobs in luton lu1 (with Salaries)

1st Line support Analyst
Apcoa —Uxbridge
- Up to £26,000 a year
- 8 hour shift
- Windows
- Computer networking
- SharePoint
- Employee discount
Quick apply
Retail Customer Assistant at Wigmore Valley Park
Royal Voluntary Service —Luton
- £12.71 an hour
- Overtime
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance programme
- Sick pay
1st Line Service Delivery Analyst
Moto —Dunstable
- Full-time
- Hybrid work
- Work from home
- Sick pay
Quick apply
19h
1st Line Service Desk Analyst
Intercity Technology —Shefford
- Windows
- IT
- Employee assistance programme
1st & 2nd Line Support Team Leader
Converge Technology Solutions —Hemel Hempstead
- £35,000 - £40,000 a year
- Full-time
- Management
- Customer service
- Windows
1d
1st line Support Engineer
Ekco —Milton Keynes
- Azure
- Microsoft Office
- Time management
- Annual leave
- Employee assistance programme
Quick apply
12d
IT Support Engineer – 1st Line (Managed Service Provider)
Vizion 4 IT Ltd —Milton Keynes
- £28,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
4h
Youth Degree Apprentice
CoverEd Services —Luton
- £18,000 a year
- Full-time
- Working with children
- Mentoring
- In-person
Quick apply
On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
1d
Prisoner Escort and Driver
Serco Plc —Greenford
- £27,220 - £34,482 a year
- Overtime
- Driving
- IT
- Communication skills
- Paid training
- Employee assistance programme
Junior IT Support Technician
Haus of HR —Olney
- £25,000 - £27,000 a year
- Full-time
- Microsoft Outlook
- Computer networking
- SharePoint
Quick apply
7d
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills
Technical Support Advisor - 1st Line Automotive Customer Support
Tracker —Uxbridge
- Full-time
- Continuous improvement
- Organisational skills
- In-person
- Work from home
IT Support Engineer (1st / 2nd Line)
EnviroWales Limited —Hoddesdon
- From £30,000 a year
- Full-time
- Azure
- Customer service
- Travel
Quick apply
2d
Junior Website and Digital Systems Officer
Communities 1st —St Albans
- £14,709 a year
- Part-time
- In-person
- Health & wellbeing programme
- Sick pay
Quick apply
IT Service Desk Analyst
Bestway Group —London
- Full-time
- Azure
- Customer service
- Windows
- Annual leave
Quick apply
Customer Service Advisor
Allica Bank —Milton Keynes
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Financial services
- Banking
2nd Line Technical Support Engineer
APCOA PARKING (UK) LTD —Uxbridge
- Up to £30,000 a year
- Weekend availability
- Windows
- SharePoint
- Communication skills
Quick apply
Account Manager - 1st June 2026
Fortrade —Watford
- £26,500 - £27,500 a year
- Full-time
- No degree
- Communication skills
- Free parking
- Paid training
Infrastructure Support Engineer
Optoma —Hemel Hempstead
- Azure
- English
- Scripting
12d

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1st line support jobs near luton lu1

1st Line support Analyst

Apcoa -
Uxbridge

Quick apply

Job details

Full-time
Up to £26,000 a year

Benefits

Company pension
Employee discount

Qualifications

Windows
IT support
Computer networking
SharePoint
IT
Account management
Communication skills
Active Directory

Full job description

The Role

IT 1st Line Support Analyst

Uxbridge (Onsite) | Full-time | Rotational Shifts | Up to £26,000 per annum

Are you starting out in IT or looking to build hands-on experience in a busy service desk environment? Do you enjoy helping people, learning new technologies, and developing your technical skills on the job?

We’re looking for an IT 1st Line Support Analyst to join our service desk team based in Uxbridge. This role is ideal for someone early in their IT career who wants structured exposure to real-world systems, users, and support processes.

The role

As part of the service desk, you’ll be the first point of contact for IT queries from internal and external users. You’ll log and resolve common technical issues, escalate more complex problems when needed, and provide a friendly, professional support experience.

This is an onsite role, working 5 days out of 7 on a rota basis, with shifts between 6:00am and 11:00pm (8.5-hour shifts).

What you’ll do

Provide first line IT support via phone, email, and a ticketing system.
Log, prioritise, and resolve IT incidents and service requests.
Support users with day-to-day IT issues (password resets, account access, and basic troubleshooting).
Assist with Active Directory user administration (accounts, passwords, groups).
Support Windows 10/11, Microsoft 365, Exchange, and SharePoint environments.
Troubleshoot basic hardware issues with laptops, desktops, and peripherals.
Help manage IT assets and stock, including issuing, replacing, and tracking equipment.
Liaise with suppliers and third-party support teams for repairs and escalations.
Assist with project work and new site setups, following clear processes and guidance.
Image and deploy devices using Acronis or similar tools.
Deliver a positive customer experience while working to SLAs.

What you’ll bring

Some experience in an IT support, service desk, or technical support role (including internships, placements, or apprenticeships).
A genuine interest in IT and eagerness to learn and develop technical skills.
Basic understanding of Windows operating systems and Microsoft applications.
Awareness of Active Directory and user account management.
Basic knowledge of networking concepts (such as connectivity and troubleshooting).
Strong communication skills and a customer-focused approach.
Good organisation skills and the ability to follow processes.
A proactive attitude and willingness to ask questions and take ownership.

What’s on offer

Up to £26,000 per annum, depending on experience.
25 days holiday + 8 bank holidays.
Pension scheme and employee discount programme.
Company Pension.
Training, mentoring, and clear development opportunities within IT.
A supportive team environment where learning is encouraged.

Ready to start or grow your IT career?
Apply now and one of our team will be in touch.

Quick apply

Refine Your Search

1st line support jobs in luton lu1

1st Line support Analyst

Retail Customer Assistant at Wigmore Valley Park

1st Line Service Delivery Analyst

1st Line Service Desk Analyst

1st & 2nd Line Support Team Leader

1st line Support Engineer

IT Support Engineer – 1st Line (Managed Service Provider)

Youth Degree Apprentice

On-Site 1st/2nd Line Support Technician

Prisoner Escort and Driver

Junior IT Support Technician

Technical Support Center Engineer

Technical Support Advisor - 1st Line Automotive Customer Support

IT Support Engineer (1st / 2nd Line)

Junior Website and Digital Systems Officer

IT Service Desk Analyst

Customer Service Advisor

2nd Line Technical Support Engineer

Account Manager - 1st June 2026

Infrastructure Support Engineer

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