Senior crm executive Work, Jobs in London (with Salaries)

Senior CRM Executive
Missoma —London
- Hybrid work
- Merchandising
- AI
- Communication skills
- Employee discount
- Flexible schedule
Quick apply
5d
Senior Account Executive, EMEA Enterprise
HackerOne —London
- £100,000 a year
- Full-time
- Remote
- Sales
- Salesforce
- AI
- Annual leave
- Employee assistance programme
Senior CRM Campaign Executive
Allwyn UK —Watford
- Hybrid work
- Microsoft Powerpoint
- Management
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Senior CRM Executive (Lifecycle)
Boden —London
- Full-time
- Free parking
- Employee discount
Senior Account Executive - Hybrid
HowNow —London
- £70,000 - £85,000 a year
- Hybrid work
- IT
- Flexible schedule
Senior Client Onboarding Executive (6 months FTC)
LMAX Group —London
- Analysis skills
- Bachelor's degree
- Financial services
Senior SMB Account Executive
Zendesk —London
- £111,000 - £167,000 a year
- Full-time
- Sales
- Bachelor's degree
- No degree
6d
B2B CRM Relationship Manager, Senior Executive
WPP Media —London
- Hybrid work
- Analysis skills
- Communication skills
- HTML
- Annual leave
- Employee discount
Senior Enterprise Account Executive - EMEA
RapidRatings —London
- £111,000 - £134,000 a year
- Full-time
- Remote
- Microsoft Word
- Up to 50% travel
- Sales
- Annual leave
Quick apply
Senior CRM and Engagement Manager
Golfbreaks —Windsor
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
CRM Executive
Boden —London
- Full-time
- Project management
- Free parking
- Employee discount
Senior Account Executive
Zinc —London
- £110,000 - £140,000 a year
- Full-time
- Hybrid work
- Negotiation
Quick apply
Senior CRM Executive (Direct Mail/Print)
Mountain Warehouse —London
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Marketing
- Employee discount
Quick apply
Senior Account Executive
Propel Together —London
- £80,000 - £100,000 a year
- Hybrid work
- Sales
Senior Sales Executive - UK
WeeFin —London
- £90,000 - £200,000 a year
- Full-time
- Hybrid work
- Sales
- English
- Financial services
- Work from home
- Employee discount
Quick apply
Senior Sales Executive- UK
RealTrust —London
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Mentoring
- Work from home
- Referral programme
Quick apply
EA to the COO
Wellcome Trust —London
- £47,040 - £58,800 a year
- Oracle
- Microsoft Office
- IT
14d
Senior Venture Capital Executive
UK Private Capital —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply
CRM Executive - Retail
Deliveroo —London
- Full-time
- Hybrid work
- Marketing
- Business
- Communication skills
12d
CRM Executive
Funko —London
- Full-time
- Spanish
- Microsoft Excel
- Analysis skills
Quick apply
7d

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Senior CRM Executive

Missoma -
London

Quick apply

Job details

5 days ago

Benefits

Employee discount
Flexible schedule

Qualifications

Email marketing
Merchandising
AI
Communication skills
Marketing

Full job description

Title: Senior CRM Executive

Location: West London

Reports to: Chief Growth Officer

At Missoma, we believe jewellery is more than just an accessory, it’s the finishing touch that makes an outfit feel effortlessly put together. Founded in 2007 by Marisa Hordern, we’ve grown into a globally recognised brand known for our demi-fine and solid gold pieces, all designed in-house at our London studio and crafted with care.

We’re looking for a commercially minded, data driven CRM specialist who can turn customer insight into standout email and SMS campaigns that keep our community engaged and coming back for more. If you thrive on testing, optimising and building meaningful, personalised customer journeys, we’d love to hear from you.

Why you’ll love working with us

At Missoma, we live by three core values:

Authentic… we value honesty, open feedback and conscious sustainability. You’ll be part of a team that genuinely cares about people and the planet.
Collaborative… every voice matters. We foster inclusivity, creativity and fun, working together to innovate and grow.
Entrepreneurial… we think big and act boldly. You’ll be encouraged to bring ideas, take initiative and make a real impact.

Your role as senior CRM executive

You’ll own the execution of email and SMS marketing at Missoma, focusing on customer retention, engagement and lifetime value. This is a commercially minded, data driven role where you’ll drive performance across BAU and automated campaigns, build on a test and learn approach, and collaborate across teams to deliver personalised, insight led communications.

What you’ll be doing

Own end to end delivery of BAU and automated email and SMS campaigns, direct mail and other lead conversion and retention activity, ensuring everything goes live on time and to an impeccable standard, driving increased revenue per customer.
Manage the CRM campaign calendar, keeping deadlines on track and priorities visible across the business.
Partner with Graphics, Merchandising and Ecommerce teams to align on campaign creative, messaging and product priorities.
Collaborate with the Digital and Brand teams to build and optimise automated email journeys, including welcome, nurture and reactivation flows.
Identify and implement new retention opportunities across additional channels.
Use customer data and segmentation models to build targeted, personalised campaigns that improve engagement and conversion.
Support customer segmentation using in platform AI tools and first party data.
Run A/B tests across subject lines, creative and CTAs to continuously improve performance.
Monitor and report on CRM campaign performance, delivering actionable insights to shape future activity.
Work with the Digital Analyst to generate behavioural insights and help refine Missoma’s wider CRM strategy.

What you’ll bring

Two or more years’ experience in a CRM or email marketing role, ideally within ecommerce or direct to consumer.
In depth, hands on experience with email service providers (ESPs) and marketing automation tools, including building, testing and optimising campaigns and automation workflows.
A proven track record of executing campaigns that drive revenue and retention, with experience in customer segmentation, personalisation and in platform AI models.
Solid understanding of CRM KPIs and confidence with performance reporting in Excel or similar.
Experience collaborating with creative and merchandising teams on campaign delivery.
Experience working for an own brand product retailer, with familiarity with founder led business dynamics a plus.
A commercially focused, analytical and results driven mindset, with a curious and proactive approach to a fast paced environment.
Strong, persuasive communication and collaboration skills, with superb attention to detail.
A genuine passion for CRM trends, customer experience and data driven marketing.

What you’ll get

Generous staff discount across our products and experiences
Hybrid working model with flexible hours at our West London HQ
Healthcare cash plan to support everyday wellbeing
Enhanced parental leave after two years of service
Annual paid volunteer day to give back to causes you care about
Monthly team socials and events
Access to cycle and tech schemes with easy monthly payments

Quick apply

Refine Your Search

senior crm executive jobs in london

Senior CRM Executive

Senior Account Executive, EMEA Enterprise

Senior CRM Campaign Executive

Senior CRM Executive (Lifecycle)

Senior Account Executive - Hybrid

Senior Client Onboarding Executive (6 months FTC)

Senior SMB Account Executive

B2B CRM Relationship Manager, Senior Executive

Senior Enterprise Account Executive - EMEA

Senior CRM and Engagement Manager

CRM Executive

Senior Account Executive

Senior CRM Executive (Direct Mail/Print)

Senior Account Executive

Senior Sales Executive - UK

Senior Sales Executive- UK

EA to the COO

Senior Venture Capital Executive

CRM Executive - Retail

CRM Executive

I want to receive the latest job alerts for senior crm executive in london

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