Hardware engineer Work, Jobs in Cardiff (with Salaries)

IT Service Engineer
Northstar IT Services —Clevedon
- £32,000 - £36,000 a year
- Full-time
- Azure
- Customer service
- Driving
Quick apply
4d
IT Support Engineer
Bridgend County Borough Council —Bridgend
- £31,537 - £32,597 a year
- Full-time
- Computer networking
- Communication skills
- School
12d
Product Development Engineer (Mechanical Engineering)
KLA —Newport
- Full-time
- CAD
- Engineering
- Data analysis skills
- Annual leave
DevTest Engineer (Tools)
ASSA ABLOY —Cardiff
- Part-time
- Engineering
- SQL
- AWS
- Annual leave
KTP Associate - Electronics Engineer
Cardiff Metropolitan University —Cardiff
- £37,694 - £41,064 a year
- Full-time
- Doctoral degree
- Engineering
- Master's degree
- Annual leave
10d
Mechanical Design Engineer
KLA —Newport
- Full-time
- CAD
- Engineering
- Bachelor's degree
- Annual leave
1st Line Engineer
DAS UK Group —Bedwas
- Azure
- IT
- Financial services
- Annual leave
- Employee discount
6d
Systems Engineer - Cardiff or Rochester - United Kingdom
Performance Software —Cardiff
- £40,000 - £65,000 a year
- Full-time
- Computer Science
- Engineering
- C++
Quick apply
Embedded Firmware Engineer
ASSA ABLOY —Cardiff
- Part-time
- Engineering
- Travel
- Python
- Annual leave
Mechanical Engineer
KLA —Newport
- Full-time
- CAD
- Engineering
- Assembly
- Annual leave
Prototype & Virtual Development Engineer
Safran —Cwmbran
- Full-time
- Remote
- Sales
- CAD
- Continuous improvement
PVD Applications Engineer
KLA —Newport
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
- Annual leave
Mechanical Design Engineer - Vacuum Platforms
KLA —Newport
- Full-time
- CAD
- Engineering
- Master's degree
- Annual leave
Staff Engineer - DevTest Tools
ASSA ABLOY —Cardiff
- Part-time
- Engineering
- Java
- SQL
- Annual leave
Charge Point Maintenence Coordinator
Liberty Global —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Systems Integration & Test Engineer
Amentum —Cardiff
- Full-time
- Computer Science
- Engineering
- APIs
- Employee assistance programme
Software Engineer - Cardiff - United Kingdom
Performance Software —Cardiff
- £50,000 - £70,000 a year
- Full-time
- Computer Science
- Engineering
- C++
Quick apply
Senior Integrated Product Support Engineer
Babcock International —Bristol
- Full-time
- Hybrid work
- Engineering
- Annual leave
14d
Principal Sustaining Engineer
Revvity —Llantrisant
- Engineering
- Analysis skills
- Project management
8d
Engineers & Engineering Leaders
RAM Innovations —Pentre
- Hybrid work
- CAD
- Annual leave

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IT Service Engineer

Northstar IT Services
Clevedon

Quick apply

Job details

Permanent | Full-time
£32,000 - £36,000 a year
4 days ago

Qualifications

Driving Licence
Azure
Customer service
Disaster recovery
Firewall
VoIP
Driving
CompTIA Network+
Scripting
DNS
IT
AI
CompTIA Security+
Communication skills
PowerShell
Active Directory
Intune
VPN

Full job description

About the Role

We are looking for a proactive and customer-focused IT Service Engineer to join our growing team. This role is ideal for an experienced IT professional who enjoys solving complex technical issues, taking ownership of client environments, and delivering exceptional service both remotely and on-site.

As a key member of our technical team, you will act as an escalation point for 1st Line Engineers, working across a variety of client environments to diagnose issues, implement solutions, and support ongoing IT improvement projects.

This is a varied role that combines remote support, field-based work, project delivery, and client relationship management.

Key Responsibilities
Troubleshoot and resolve escalated 2nd line support tickets.
Perform system log analysis and root cause investigations.
Support and administer Microsoft 365, Azure, Entra ID and Intune environments.
Diagnose and resolve network issues, including DNS, Firewalls, Wi-Fi, VPNs, and VLANs.
Conduct on-site client visits for support, installations and troubleshooting.
Diagnose and repair hardware faults.
Create and maintain technical documentation, standard operating procedures (SOPs) and knowledge base articles.
Assist with the delivery of infrastructure and cloud migration projects.
Manage and support endpoint devices through Microsoft Intune.
Utilise Digital Employees (DEs) and automation tools within daily workflows.
Design, commission and train Digital Employees to improve efficiency and service delivery, ensuring appropriate governance and controls are maintained.

Skills & Experience

Essential

Previous experience in a 2nd Line Support Engineer, Field Engineer or similar MSP role
Strong troubleshooting and problem-solving abilities

· Experience supporting:

Microsoft 365
Azure / Entra ID
Active Directory
Microsoft Intune / Endpoint Management
Networking knowledge, including DNS, Firewalls, Wi-Fi, VPNs, and VLANs
Experience with backup and disaster recovery solutions
Excellent customer service and communication skills
Full UK driving licence

Highly Desirable

PowerShell scripting experience
VoIP and Microsoft Teams Telephony experience
Exposure to automation and AI-driven service delivery tools
Experience supporting multiple client environments within a Managed Service Provider (MSP)

Certifications

The following certifications are highly desirable:

CompTIA Network+
Microsoft MD-102 Endpoint Administrator
Microsoft AZ-104 Azure Administrator
ITIL 4 Foundation
CompTIA Security+

What We're Looking For

The successful candidate will be someone who can think beyond scripts and standard fixes. Unlike a traditional 1st Line role, this position requires technical judgement, initiative and the ability to adapt solutions to meet the unique needs of each client.

You will be comfortable working independently, managing your own workload, and taking ownership of technical issues from diagnosis through to resolution.

Why Join Us?

Varied work across multiple technologies and client environments.
Opportunity to work with cloud, automation and AI technologies.
Supportive and collaborative team environment.
Ongoing professional development and certification opportunities.
A role where your expertise and ideas can make a genuine impact.

If you're an experienced IT professional looking for your next challenge within a growing MSP, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: £32,000.00-£36,000.00 per year

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

hardware engineer jobs in cardiff

IT Service Engineer

IT Support Engineer

Product Development Engineer (Mechanical Engineering)

DevTest Engineer (Tools)

KTP Associate - Electronics Engineer

Mechanical Design Engineer

1st Line Engineer

Systems Engineer - Cardiff or Rochester - United Kingdom

Embedded Firmware Engineer

Mechanical Engineer

Prototype & Virtual Development Engineer

PVD Applications Engineer

Mechanical Design Engineer - Vacuum Platforms

Staff Engineer - DevTest Tools

Charge Point Maintenence Coordinator

Systems Integration & Test Engineer

Software Engineer - Cardiff - United Kingdom

Senior Integrated Product Support Engineer

Principal Sustaining Engineer

Engineers & Engineering Leaders

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