Customer service representative Work, Jobs in Witney (with Salaries)

Customer Service Advisor
Valda Energy —Bicester
- Up to £26,000 a year
- Customer service
- Negotiation
- Annual leave
- Employee assistance programme
Customer Representative - Oxford
Nationwide Building Society —Oxford
- From £25,250 a year
- Full-time
- Customer service
- Banking
2d
Customer Service Advisor - 6 Month Fixed Term Contract
DPD Group UK —Bicester
- £24,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- Communication skills
- Free parking
Quick apply
Membership Experience Coordinator, The Club by Bamford
Bamford Collection —Moreton-In-Marsh
- £30,700 - £30,750 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Employee assistance programme
- Employee discount
Quick apply
2d
Customer Service Specialist
Abbott Laboratories —Abingdon
- Full-time
- Salesforce
- Communication skills
Customer Service & Account Coordinator
TVSS Ltd —Abingdon
- £28,000 - £33,000 a year
- Full-time
- Sales
- In-person
- Leadership
- Free parking
Quick apply
4d
Customer Services Information Guide
Civic Recruitment Limited —Swindon
- Full-time
- Hybrid work
- Customer service
- In-person
Quick apply
Customer Services Specialist
Abbott Laboratories —Abingdon
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
Customer Service Assistant
OurCoop —Chipping Norton
- £12.75 an hour
- Part-time
- Annual leave
- Employee discount
Quick apply
Customer Service Advisor - Part-Time Evenings/Weekends
ZPos —Swindon
- £13.33 an hour
- Overtime
- Customer service
- In-person
- Restaurant experience
- Free parking
- Annual leave
9d
Customer Support Advisor
Guardsman Industries —Abingdon
- £24,358.62 - £24,788.48 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
3d
Customer Service Advisor
PublicaGroup —Cirencester
- £28,347 - £28,698 a year
- Monday to Friday
- Hybrid work
- Customer service
- English
- Communication skills
- Annual leave
- Employee assistance programme
13d
Customer Service Advisor
Steyn Group —Oxford
- £12.00 - £13.50 an hour
- Part-time
- Customer service
- Microsoft Office
- Analysis skills
- Flexible schedule
- Referral programme
2d
Customer Support Specialist (DataCosmos)
Open Cosmos —Didcot
- Hybrid work
- English
Customer Experience Associate
AAFES —Croughton
- £15.00 - £17.25 an hour
- Part-time
2d
Customer Service Representative (Hybrid)
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- CRM software
- Customer service
- English
- Annual leave
- Employee assistance programme
Quick apply
12d
Retail Customer Service Assistant - Temporary
bp Retail —Oxford
- £13.45 an hour
- Part-time
- Café
Client Service Advisor
Tmgroup —Swindon
- £24,788 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick apply
Customer Service Advisor
Cross Street Garage —Swindon
- £25,396 - £30,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
5d
Customer Services Assistant - Part Time
Gigaclear —Abingdon
- £26,000 a year
- Weekends only
- Work from home
- Employee assistance programme
Quick apply

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Customer Service Advisor

Valda Energy -
Bicester

Apply Now

Job details

Up to £26,000 a year

Benefits

Annual leave
Company pension
Company events
Employee assistance programme
Private medical insurance
Employee discount
Life insurance
Referral programme

Qualifications

Customer service
Negotiation

Full job description

The Energy Revolution

Valda Energy is a dynamic and rapidly growing energy supplier based in Bicester, committed to driving business success through smart, reliable energy solutions. Established in 2019 by industry experts, we bring together a diverse combination of talent to foster continuous sustainable growth. We challenge the existing marketplace with our leading, tech-driven, and customer-focused approach. Our passion for innovation and dedication to exceptional service sets us apart.

At Valda Energy, we live by our core values: communicate, collaborate, own it, embrace change, and put the customer first. We believe that our people are our greatest asset, and we are dedicated to fostering a supportive and evolving culture. From introducing new benefits to offering structured training opportunities and hosting frequent social events, we ensure our employees thrive.

How you will Energise Our Team

Our Customer Service department is the key contact area for our customers and their energy needs. Due to internal promotions within the team, we are currently seeking 3x Customer Service Advisors to support increased business demand and our continued growth. We would also be open to considering part-time applicants for this position.

You will need to have a strong customer-focused background and lead the way in delivering outstanding customer service to our growing portfolio of business-to-business customers. You will handle enquiries, issues, and service requests, ensuring timely resolution through the use of influencing, assertive negotiation, and conflict resolution skills. You will also need to have a genuine passion for helping people and contributing meaningfully to Valda Energy’s mission of delivering smart, reliable energy solutions to businesses across the UK.

The day-to-day responsibilities will include but are not limited to the following:

Answer customer queries through various channels (emails, calls and chats) promptly to enhance the customer service experience
Patiently listen to customers to address their concerns adhering to a first contact resolution approach
Accurately record and logs interaction with customers and update account information
Work with management & other departments to maintain best practices for effective communication with customers
Maintain knowledge of updated company processes and policies to provide accurate guidance to customers
Meet regularly with team leader to give feedback to help improve customer service, response time and the staff experience
Willing to learn to apply company policy and process to customer solutions
Support the company’s ‘one team’ culture

The Spark we're Looking For

Minimum of 1 year’s prior experience in a customer-facing role
Communicates clearly and confidently, both verbally and in writing, explaining information effectively while engaging positively with customers and colleagues
Takes a proactive and resourceful approach to identify issues and deliver practical solutions that enhance customer satisfaction
Pays close attention to detail, ensuring accuracy in handling information and processes to maintain high-quality service
Prioritises customers’ needs in every interaction, consistently delivering a supportive, efficient, and positive experience
Demonstrates resilience by staying calm and focused under pressure, confidently navigates multiple systems, and adapts quickly to changing priorities to maintain excellent service levels

Perks that Power Your Journey ️

Annual salary up to £26k
Company annual bonus scheme
25 days of annual leave plus bank holidays, a length of service award increasing up to 30 days, plus an extra day off during your birthday month
Private Medical Insurance with Vitality Health
Access to The Grid, our employee engagement and rewards platform, giving you exclusive discounts at hundreds of retailers, wellbeing resources, recognition tools, and more
Life Insurance policy, providing coverage at four times your salary
Employee Assistance Programme offering confidential support and guidance
Enjoy an array of complimentary snacks, drinks, and lunch options in our office
Salary sacrifice pension scheme where we will match contributions up to 4%
In-house learning and development team devoted to nurturing your talent, unlocking potential and propelling you towards being your best
Refer a friend scheme (up to £500), monthly team events, annual company events & recognition awards

If you like the sound of this role, we encourage you to apply even if you aren’t confident that you meet all of the requirements – you may be just who we’re looking for. We are extremely proud to be an equal opportunity employer and actively encourage applications from all backgrounds. To make your recruitment experience with us accessible to you, we encourage you to let us know if you have any individual requirements. We are here to support you, so please reach out to our team on [email protected]

Apply Now

Refine Your Search

customer service representative jobs in witney

Customer Service Advisor

Customer Representative - Oxford

Customer Service Advisor - 6 Month Fixed Term Contract

Membership Experience Coordinator, The Club by Bamford

Customer Service Specialist

Customer Service & Account Coordinator

Customer Services Information Guide

Customer Services Specialist

Customer Service Assistant

Customer Service Advisor - Part-Time Evenings/Weekends

Customer Support Advisor

Customer Service Advisor

Customer Service Advisor

Customer Support Specialist (DataCosmos)

Customer Experience Associate

Customer Service Representative (Hybrid)

Retail Customer Service Assistant - Temporary

Client Service Advisor

Customer Service Advisor

Customer Services Assistant - Part Time

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