Conference manager Work, Jobs in Birmingham (with Salaries)

Duty Manager - Guest Experience
Albert's Schloss Birmingham —Birmingham
- £35,000 - £39,000 a year
- Full-time
- Hospitality
- Guest services
- Leadership
Quick apply
Visitor Economy Communications Manager
WMGC —Birmingham
- Hybrid work
- Project management
Impact Manager
Invictus Games Birmingham 2027 —Birmingham
- £43,000 - £45,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Project management
- Annual leave
Quick apply
Global Events Officer
GKN Aerospace —Birmingham
- Weekend availability
- Management
- Microsoft Office
- Travel
- Employee assistance programme
- Flexible schedule
6d
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Senior Hotel Guest Services Manager
NAM Rentals and Integrated Services —Birmingham
- £5,000 - £5,500 a month
- Full-time
- Hospitality
- Hotel
- Supervising experience
Quick apply
Events Manager - Development and Alumni Relations Office - 107568 - Grade 7
University of Birmingham —Birmingham
- £36,636 - £48,822 a year
- Weekend availability
- Microsoft Office
- University
- Travel
- Annual leave
- Sick pay
17h
Hospitality Manager- Birmingham City FC
Levy —Birmingham
- £36,000 a year
- Weekend availability
- Hospitality
- English
1d
Gallery Assistants
Walsall Council —Walsall
- £13.26 - £13.47 an hour
- Part-time
- English
- Cash handling
- Communication skills
- Flexitime
5h
Global Partnerships Manager - External Relations - 48418 - Grade 7
University of Birmingham —Birmingham
- £36,636 - £48,822 a year
- Weekend availability
- Microsoft Office
- University
- Travel
- Annual leave
- Sick pay
12d
General Manager- Birmingham City FC
Levy —Birmingham
- Up to £70,000 a year
- Weekend availability
- Hospitality
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Communications and Events Supervisor - Campus Services - 48510 - Grade 6
University of Birmingham —Birmingham
- £33,002 - £39,906 a year
- Full-time
- Microsoft Office
- Hotel
- Project management
- Annual leave
- Sick pay
13d
Assistant Manager
Five Guys UK —Birmingham
- From £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme
Delivery Manager - Academic Services - 104289Z26 - Grade 7
University of Birmingham —Birmingham
- £36,636 - £48,822 a year
- Full-time
- Microsoft Office
- Project management
- University
- Annual leave
- Sick pay
8d
General Manager
Stonegate Group —Birmingham
- Up to £55,000 a year
- Full-time
- Bar
- Employee discount
- Referral programme
Quick apply
Events Officer
Gambling Commission —Birmingham
- £32,225 a year
- Full-time
- Administrative experience
- Project management
- Presentation skills
- Annual leave
22h
Collections Manager
Walsall Council —Walsall
- £42,839 - £46,142 a year
- Weekend availability
- English
- Organisational skills
- Communication skills
- Annual leave
- Flexitime
13d
Marketing manager
Qureos Inc —Wednesbury
- £50,000 - £65,000 a year
- Full-time
- Marketing
- Analysis skills
- Project management
- Annual leave
Senior Student Recruitment Officer - External Relations - 53904J2 - Grade 7
University of Birmingham —Birmingham
- £36,636 - £48,822 a year
- Part-time
- Hybrid work
- Marketing
- Administrative experience
- Project management
- Annual leave
- Sick pay
2d
Business Development Manager
Qureos Inc —Bromsgrove
- £45,000 - £62,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Annual leave

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Duty Manager - Guest Experience

Albert's Schloss Birmingham -
Birmingham

Quick apply

Job details

Full-time
£35,000 - £39,000 a year

Benefits

Company pension

Qualifications

Hospitality
Guest services
Leadership
Communication skills
Hospitality management

Full job description

£35,000-39,000 per annum + up to 32% bonus per annum (paid quarterly)

Duty Manager – Guest Experience

Location:Albert's Schloss Birmingham

Salary:£35,000-39,000 per annum + up to 32% bonus per annum (paid quarterly)

At Albert's Schloss,we believe unforgettable guest experiences start with passionate people,brilliant energy,and operational excellence behind the scenes. We’re looking for a Duty Manager to focus on our Guest Experience; to lead the floor during peak service,champion hospitality standards,and help create exceptional moments for every guest who walks through our doors.

This role is perfect for someone who thrives in a fast-paced hospitality environment,has experience managing guest experience,is a whizz at reports and data and loves leading teams from the front,taking pride in making venues run smoothly,safely,and successfully.

What You’ll Be Doing

As Duty Manager – Guest Experience,you’ll play a key role in delivering outstanding hospitality while supporting the wider management team in the day-to-day operation of the venue.

Guest Experience & Service

Lead busy shifts as the acting Duty Manager,creating a positive and energetic atmosphere for guests and teams alike
Drive exceptional guest experiences through high standards of service and floor presence
Monitor guest feedback,resolve complaints professionally,and identify opportunities for improvement
Support venue-wide initiatives focused on enhancing service quality and guest satisfaction

Operational Excellence

Ensure all operational procedures,compliance checks,and cash handling processes are completed accurately
Carry out operational audits and maintain high standards across the venue
Support with managing PDQ systems,cash office reconciliation,and compliance administration
Maintain excellent standards of cleanliness,organisation,and safety throughout the venue

Team Leadership

Lead,coach,and motivate the team during shifts
Support the development of junior managers and supervisors
Foster a culture of professionalism,accountability,and continuous improvement
Be a visible and approachable leader for both guests and team members

Sustainability & Standards

Champion sustainable working practices within the venue
Support environmental initiatives and help reduce operational waste
Ensure safety and security procedures are followed,including lost property management and venue security standards

What We’re Looking For

Previous experience in a hospitality management or supervisory role
A confident and hands-on leader who leads by example
Strong organisational and problem-solving skills
Excellent communication and guest service skills
Experience handling guest feedback and resolving issues positively
Comfortable working in a fast-paced,high-volume environment
A passion for hospitality and creating memorable experiences

Rewards for your hard work

Competitive salary of £35,000–£39,000 per annum (depending on experience)
Bonus – earn up to 32% of annual salary (paid quarterly)
Guest experience monthly bonus
50% off at all Mission Mars venues for you and friends
Workplace pension scheme
Industry-leading training through Mission Mars Hospitality Management Academy
Invitations to major events including our annual Christmas Party & Awards,Summer BBQ and Annual Managers Conference
24/7 access to free,confidential mental health and wellbeing support
An independent culture where your ideas genuinely matter

We aim to respond to all applications within 7 days. No agencies please.

Albert’s Schloss is proudly part of Mission Mars. We’re committed to creating inclusive,exciting workplaces. If you need any reasonable adjustments during the recruitment process,contact us at [email protected].

Quick apply

Refine Your Search

conference manager jobs in birmingham

Duty Manager - Guest Experience

Visitor Economy Communications Manager

Impact Manager

Global Events Officer

Manager of Dedicated Implementations - EMEA

Senior Hotel Guest Services Manager

Events Manager - Development and Alumni Relations Office - 107568 - Grade 7

Hospitality Manager- Birmingham City FC

Gallery Assistants

Global Partnerships Manager - External Relations - 48418 - Grade 7

General Manager- Birmingham City FC

Communications and Events Supervisor - Campus Services - 48510 - Grade 6

Assistant Manager

Delivery Manager - Academic Services - 104289Z26 - Grade 7

General Manager

Events Officer

Collections Manager

Marketing manager

Senior Student Recruitment Officer - External Relations - 53904J2 - Grade 7

Business Development Manager

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