Proactive problem manager telecoms Work, Jobs (with Salaries)

Telecoms Team Manager / Field Manager
GNS Installs —Bristol
- £33,000 - £38,000 a year
- Full-time
- Customer service
- Administrative experience
- Team management
Quick apply
7d
Senior Delivery Manager (i.AI)
Department for Science, Innovation & Technology —London
- £61,620 - £68,570 a year
- Part-time
- Hybrid work
- Presentation skills
- Agile
- Annual leave
- Employee discount
6d
Delivery Manager (i.AI)
Department for Science, Innovation & Technology —London
- £44,620 - £52,090 a year
- Part-time
- Hybrid work
- Presentation skills
- Agile
- Annual leave
- Employee discount
6d
Senior Internal Communications Manager
Liberty Global —London
- Full-time
- Analysis skills
- Annual leave
Project Manager - Telecoms & Software
Metricell Limited —Horsham
- £30,000 - £40,000 a year
- Full-time
- English
- Microsoft Office
- Project management
- Free parking
- Annual leave
Quick apply
13d
Embedded Security Project Manager - Northern Europe
Securitas —London
- Remote
- AutoCAD
- Travel
Data Analysis Manager
The Pensions Regulator —Brighton
- £63,213 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Analysis skills
- Annual leave
- Flexitime
2d
Technical Resolution Manager
Vertiv —Bedford
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
Service Manager
Freedom Fibre —Manchester
- Hybrid work
- Computer literacy
- Microsoft Office
- Communication skills
AIS/GIS Operations Manager
OCU —Neath
- Full-time
- Microsoft Office
- Continuous improvement
- Leadership
Quick apply
VodafoneThree - Quality Radio Performance Specialist
Vodafone —Newbury
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Employee discount
4d
SaaS Account Manager - EMEA
Tyk Technologies —London
- Full-time
- Remote
- APIs
- Communication skills
- Annual leave
Quick apply
Telesales Manager
BOLTWHIZ LIMITED —Dunfermline
- £30,000 - £35,000 a year
- Full-time
- Sales
- Analysis skills
- In-person
Quick apply
Project Coordinator
wavenet —Solihull
- Full-time
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
Quick apply
10d
Associate to Associate Partner (Business Rates)
Fisher German —London
- Part-time
- Hybrid work
- Communication skills
- Employee assistance programme
Business Analyst - APIE
The Pensions Regulator —Brighton
- £46,211 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
- Annual leave
- Flexitime
3d
Manager, Commercial Finance
Liberty Global —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
- Annual leave
12d
Business Analyst - Stakeholder 360
The Pensions Regulator —Brighton
- £46,211 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
- Annual leave
- Flexitime
3d
Business Analyst - SaSV
The Pensions Regulator —Brighton
- £46,211 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
- Annual leave
- Flexitime
3d
Solution Engineer for Enterprise Visibility and Security Products
Keysight Technologies, Inc. —Wokingham
- Part-time
- Remote
- Sales
- Engineering
- Bachelor's degree
5d

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Telecoms Team Manager / Field Manager

GNS Installs
Bristol

Quick apply

Job details

Full-time
£33,000 - £38,000 a year
7 days ago

Qualifications

Operations management
Customer service
Administrative experience
Team management
Organisational skills
Business coaching
Leadership
Communication skills
Time management

Full job description

We are seeking a Team Manager to lead, support, and develop a team of field engineers. You'll be a key player in ensuring operational efficiency, maintaining high standards of quality and safety, and fostering a positive team environment.

Key Responsibilities:

Team Leadership and Support: Coach and mentor your team, ensuring they meet mandatory performance and quality standards. You'll build strong working relationships, provide a supportive environment, and manage performance issues through clear communication and documentation.
Operational Oversight: Manage daily operations, ensuring your team is on-site at their first job by 8 a.m. and that all jobs are completed efficiently. You will be the point of contact for customer service issues, working to resolve problems and avoid on-the-day failures. You'll also manage job priorities for pre-fix crews and ensure all necessary provisions are in place for second visits.
Quality and Safety Management: Conduct regular field visits and spot checks to drive quality, safety, and compliance. You'll complete audits to document visits and manage any non-conformance issues using notice of improvement forms.
Logistics and Auditing: Oversee team logistics, including ensuring timely stock pre-orders and attending replenishment days. You'll also conduct bi-weekly spot checks on vehicles and tools to enforce high housekeeping standards and ensure all monthly audits are completed accurately.
Financial and Brand Responsibility: Make sound financial decisions that align with company goals. You will be pivotal in maintaining team morale and protecting the company's brand, actively seeking new ideas to support growth and ensuring new processes are followed.
Any other duties commensurate with the requirements of the role

Candidate Requirements

Essential Skills and Qualifications:

Leadership and Coaching: Proven ability to lead and motivate a team, fostering a positive and productive work environment.
Customer Service Skills: Strong communication and problem-solving abilities to handle customer issues and turn around potential service failures.
Organizational Skills: Excellent time management and organizational skills to manage team schedules, job priorities, and administrative tasks effectively.
Technical Knowledge: Superior knowledge of installation processes and technical skills to support and coach engineers.
Proactive Mindset: A self-starter who takes initiative, drives continuous improvement, and can bring new ideas to the table.
Communication: Clear and effective communication skills, both verbal and written, for team discussions and official documentation.

Desirable Experience:

Field Operations Management: Previous experience managing a team of field engineers or contractors.
Quality and Safety Auditing: Experience conducting field audits and managing compliance with quality and safety standards.
Logistics and Fleet Management: Familiarity with managing vehicle and tool audits, and coordinating stock and inventory needs.

MONDAY - SATURDAY 8AM - 5PM

Job Type: Full-time

Pay: £33,000.00-£38,000.00 per year

Work Location: On the road

Quick apply

Refine Your Search

proactive problem manager telecoms jobs

Telecoms Team Manager / Field Manager

Senior Delivery Manager (i.AI)

Delivery Manager (i.AI)

Senior Internal Communications Manager

Project Manager - Telecoms & Software

Embedded Security Project Manager - Northern Europe

Data Analysis Manager

Technical Resolution Manager

Service Manager

AIS/GIS Operations Manager

VodafoneThree - Quality Radio Performance Specialist

SaaS Account Manager - EMEA

Telesales Manager

Project Coordinator

Associate to Associate Partner (Business Rates)

Business Analyst - APIE

Manager, Commercial Finance

Business Analyst - Stakeholder 360

Business Analyst - SaSV

Solution Engineer for Enterprise Visibility and Security Products

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