Dynamics 365 Work, Jobs in Manchester, Eng (with Salaries)

1st Line Service Desk Technician
Cloud10 IT —Manchester
- £27,000 - £32,000 a year
- Overtime
- Customer service
- Organisational skills
- SharePoint
- Work from home
Quick apply
Microsoft Dynamics 365 Technical Consultant
Oblige IT —Bolton
- English
- Software development
- Agile
Senior Developer - Dynamics 365 / UMAX Platform
SEFE Securing Energy for Europe GmbH —Manchester
- Hybrid work
- Salesforce
- Communication skills
Microsoft Dynamics 365 Functional Consultant
Oblige IT —Bolton
- ERP systems
- Project management
- Team management
IT Support Technician
National Care Group —Accrington
- Up to £36,000 a year
- Hybrid work
- Customer service
- Travel
- In-person
- Paid training
- Referral programme
Quick apply
Applications Support Analyst
Slingco —Rossendale
- Hybrid work
- ERP systems
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Trainee Account Manager
carloans 365 —Manchester
- £25,000 - £32,500 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Employee assistance programme
Quick apply
4d
Web Developer
Oblige IT —Bolton
- Software troubleshooting
- Organisational skills
- APIs
IT Service Desk Analyst
EMR UK —Warrington
- Seasonal
- Computer networking
- Annual leave
4d
Junior Sales Engineer
Elite Cranes UK Limited —Haydock
- £30,000 - £70,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- In-person
- Negotiation
- Work from home
Quick apply
6d
Placement Support Coordinator
University of Salford —Salford
- Full-time
- University
- Organisational skills
- School
- Employee assistance programme
- Employee discount
7d
Senior Business Systems Solutions Analyst
Chubb Fire & Security —Blackburn
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Marketing
- SharePoint
- Free parking
- Store discount
Quick apply
14d
IT Support Engineer
GWA Group —Warrington
- Full-time
- Continuous improvement
- Computer networking
- SharePoint
3rd Line Support Engineer SME - FTC
PXC —Salford Quays
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Trust Senior IT Technician
Oldham Council —Oldham
- £28,598 - £31,022 a year
- Travel
- Communication skills
- School
AI Systems & Reporting Specialist
Forrest Fresh Foods —Rochdale
- £45,000 - £55,000 a year
- Full-time
- Azure
- SQL
- APIs
- Free parking
Quick apply
10d
Senior IT Project Manager
Core —Manchester
- Full-time
- Remote
- Communication skills
- Annual leave
- Work from home
Quick apply
12d
IT Service Desk Analyst
EMR Group —Warrington
- Full-time
- Computer networking
- Annual leave
Quick apply
4d
IT Build Engineer
Vital Energi —Blackburn
- Full-time
- In-person
Quick apply
7d
Managed Services - Powerapps Developer
HSO Group B.V. —Manchester
- Azure
- Analysis skills
- Continuous improvement
Quick apply

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1st Line Service Desk Technician

Cloud10 IT -
Manchester

Quick apply

Job details

Permanent | Full-time
£27,000 - £32,000 a year

Benefits

Company pension
Work from home

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
MacOS Server
Customer service
Ticket management
Windows Remote Desktop
Remote access software
IT support
Ticket management systems
Organisational skills
SharePoint
Mac OS
Customer support
Customer interaction
Fault diagnosis and repair
Communication skills
Active Directory

Full job description

Do you have a passion for technology? A strong can-do/will-do approach to working? Are you looking to join a growing, dynamic 5-star Google rated company to work with a friendly, skilled team where you will be well looked after and encouraged to learn, progress and grow within your role? If so, then please read on!

Who are Cloud10?

We are an Managed IT Service Provider proudly boasting excellent staff retention (average length of service 7 years!), and near 100% customer retention since 2007. Our team expertly delivers IT and cloud services to businesses predominantly across the North West. Services include onsite/remote support, private/public cloud hosted infrastructure including remote user desktop, cyber security, cloud technology projects, network management, and VoIP/unified telecoms solutions. We pride ourselves on the highest IT standards, excellent communication and fastest-in-industry problem resolution.

What is on offer?

Starting basic salary of £27k-£32k depending on experience
Full training and 1-to-1 mentoring
Microsoft qualifications
Opportunity for paid overtime
Monthly rewards from positive customer feedback - vouchers, days out, Deliveroo, treats etc
30 days holiday & company pension (additional days for length of service)
Working in modern offices in a converted mill in the City Centre with pool table, arcade machine and Switch+PS4+Meta Quest 3 in the break-out areas
15yrs established IT Technology company with outstanding staff retention and the opportunity to ‘make a difference’ by providing bespoke, customer-led IT solutions
Regular company social activities including Bowling at Wynwood Lanes, Alton Towers trip, Junkyard Golf, Bunny Jacksons Wings nights, team lunches etc.
Weekly Deliveroo lunch for all the team on dress-down Friday
Professional improvement/training allowances
Excellent, achievable career progression to 2nd and 3rd line support roles
Standard working hours are 8:30am to 5:30pm, Monday to Friday (1-hour lunch break)
Work from home Fridays option available once probation passed

What will you be doing?

This is a dynamic and challenging position for a 1st Line IT Support Technician in a busy role with a skilled and friendly team. You will be well looked after and encouraged to learn while progressing your technical and professional skills. It’s a very engaging role with lots of learning!

Main responsibilities will include…

1st line technical support, by email and telephone, to a client base of around 3000 users
Monitoring and updating the service desk ticket system
Diagnosing a variety of issues and performing first time fixes where possible
Advising customers appropriately and communicating regularly regarding open tickets
Hands-on working on hardware and system upgrades and migration projects
Escalating tickets to 2nd and 3rd Line where necessary
Working collaboratively with onsite technical team to assist with problem solving and onsite installations
Working on Windows 11, Mac OS, Windows Server, Microsoft 365 Apps & Services, Teams, SharePoint, Azure, Microsoft 365, Exclaimer, Networking, Microsoft Remote Desktop and a wide range of other technologies in time

What will you need?

Minimum 1yr experience providing IT Support, preferably within an MSP or fast-paced environment.
Experience of setup of and troubleshooting user issues with desktops/laptops/thin client hardware
A confident and friendly personality with a keen and professional approach to work
Passion and excitement regarding work with a self-motivated, can-do will-do attitude
Willingness to go the distance to get something done
Enthusiasm for learning and improving their skills and knowledge
Excellent organisational skills, be able to prioritise, finish what you start, manage time, document key actions and follow up
Strong troubleshooting skills and confident approach to remote and phone support
Great communication and customer service skills
Windows 11 and Microsoft Apps and Services knowledge
Knowledge of administering Windows Server an advantage
Experience of user setups including Active Directory and Microsoft 365

Cloud10 is committed to equal opportunities and welcomes applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Reasonable adjustments are available throughout the recruitment process.

Please let us know if you require any reasonable adjustments during the recruitment process

Please apply with your up-to date CV for consideration.

Job Types: Full-time, Permanent

Pay: £27,000.00-£32,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

dynamics 365 jobs in manchester, eng

1st Line Service Desk Technician

Microsoft Dynamics 365 Technical Consultant

Senior Developer - Dynamics 365 / UMAX Platform

Microsoft Dynamics 365 Functional Consultant

IT Support Technician

Applications Support Analyst

Trainee Account Manager

Web Developer

IT Service Desk Analyst

Junior Sales Engineer

Placement Support Coordinator

Senior Business Systems Solutions Analyst

IT Support Engineer

3rd Line Support Engineer SME - FTC

Trust Senior IT Technician

AI Systems & Reporting Specialist

Senior IT Project Manager

IT Service Desk Analyst

IT Build Engineer

Managed Services - Powerapps Developer

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