Technology Work, Jobs in Preston Pr3 (with Salaries)

Service Desk Analyst
Lancaster University —Lancaster
- £26,707 - £30,378 a year
- Full-time
- Remote
1h
Technology Technician
Range High School (Southport learning Trust ) —Southport
- From £23,499 a year
- Microsoft Powerpoint
- Microsoft Word
- In-person
- Free parking
Quick apply
11d
Technical Delivery Manager
MCS Group —Ormskirk
- £35,000 - £40,000 a year
- Full-time
- Continuous improvement
- Team management
- In-person
- Free parking
- Gym membership
Quick apply
3d
IT Support Technician
National Care Group —Accrington
- Up to £36,000 a year
- Hybrid work
- Customer service
- Travel
- In-person
- Paid training
- Referral programme
Quick apply
AI Solutions Technician
Seriun —Burnley
- £30,000 - £40,000 a year
- Full-time
- Azure
- SharePoint
- Software development
- Work from home
- Employee discount
Quick apply
14d
IT Apprentice
Presspart —Blackburn
- Full-time
- Windows
- Continuous improvement
- Computer networking
- Free parking
- Profit sharing
Quick apply
11d
Data Centre & Infrastructure Technician
Easy Compute —Bury
- £35,000 - £40,000 a year
- Full-time
- Maintenance
- Travel
- Scripting
- Free parking
Quick apply
12d
IT Service Engineer
Blackpool Tourism Limited —Blackpool
- £28,000 - £32,000 a year
- Full-time
- Maintenance
- Continuous improvement
- Travel
Quick apply
5d
IT Support Engineer (1st Line)
Forbes Solicitors —Preston
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Website Designer
Hakim Group —Darwen
- Full-time
- Organisational skills
- In-person
- Communication skills
11d
Technical Support Engineer
Scorpion Automotive —Chorley
- From £26,300 a year
- Full-time
- Mentoring
- Computer networking
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
IT Desktop Support
Axiom Technologies —Clitheroe
- Part-time
- Computer Science
- Maintenance
- Bachelor's degree
- Flexible schedule
IT Support Analyst
Birchall Blackburn Law —Preston
- Full-time
- Management
- Travel
- Conflict management
Automation Quality Assurance Engineer
Key Group —Preston
- Full-time
4d
IT Applications Analyst
Forbes Solicitors —Preston
- Full-time
- Annual leave
- Employee discount
Junior Data Scientist
Detectronic —Nelson
- Full-time
- Hybrid work
- AWS
- Annual leave
- Employee assistance programme
Quick apply
IT Manager
St Catherine's Hospice —Preston
- £50,465 a year
- Full-time
- Management
- Continuous improvement
- Team management
- Free parking
- Employee assistance programme
Quick apply
10d
Technical Support Engineer
Telana —Preston
- Travel
- SharePoint
- Communication skills
- Employee assistance programme
Senior Functional Consultant
Smart Information Technologies Ltd —Preston
- From £50,000 a year
- Full-time
- Software troubleshooting
- ERP systems
- English
- Free parking
Quick apply
7d
Software Support Engineer - SQL
Giacom —Nelson
- £28,000 a year
- SQL
- Communication skills
- Annual leave
Quick apply

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Service Desk Analyst

Lancaster University -
Lancaster

Apply Now

Job details

Full-time | Fixed term contract
£26,707 - £30,378 a year
1 hour ago

Qualifications

Live chat
Technical troubleshooting
Inbound customer enquiry call handling
Incident management
Incident queue management
Computer hardware
Post-secondary education experience
Customer interaction
Help desk

Full job description

Lancaster University is an established thriving UK university with a world-class reputation for excellence in research, teaching and engagement. Lancaster is consistently ranked in the top universities in all three major UK league tables and continues to build a growing reputation both nationally and internationally. Our Lancaster University values believe in respecting each other by being open and fair and promoting diversity, we build strong communities by working effectively together in a supportive way and we create positive change by being ambitious in our learning, expertise and action.

Join our dynamic frontline IT support team as a Service Desk Analyst, providing exceptional support to students and staff. You’ll be the first point of contact for technical queries, delivering solutions via phone, chat, face-to-face interactions, and our help centre system. This is a full time, fixed term role for 6 months, with some flexibility to work some of your time remotely, but it is primarily a campus-based role.

Responsibilities include troubleshooting IT incidents, managing service requests, and ensuring continuous service improvement with a strong focus on customer service excellence. You will work with a diverse range of customers, technologies and devices, with responsibility for triaging incoming inquiries and work to provide a first-time fix for straightforward incidents and requests, while referring more complex issues to other support teams across the IT Service.

Required experience, skills & abilities:
In depth experience of working with Microsoft applications as well as PC and Mac hardware and software. (Essential)
Experience of providing excellent customer service whilst working in a customer service environment. (Essential)
Logical and systematic problem solving skills. (Essential)
Ability to communicate effectively and appropriately with people at all levels of seniority and technical ability. (Essential)
Ability to work in a team towards clearly defined aims and objectives. (Essential)
Ability to plan ahead, manage tasks, prioritise workloads and meet competing deadlines. (Essential)
Experience of ISS Service Desk systems & processes (Desirable)
Experience of working in an IT or AV service environment. (Desirable)
Experience of working within an academic environment. (Desirable)
Microsoft Office Specialist certification. (Desirable)

For Internal University staff a secondment opportunity maybe considered for this role. Please ensure you have agreement from your current line manager before you apply for the opportunity.

If interested, apply now and submit your CV alongside a coversheet, up to a maximum of three A4 pages.

The University strives to be diverse and inclusive, a place where we can all be ourselves. We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff.

Apply Now

Refine Your Search

technology jobs in preston pr3

Service Desk Analyst

Technology Technician

Technical Delivery Manager

IT Support Technician

AI Solutions Technician

IT Apprentice

Data Centre & Infrastructure Technician

IT Service Engineer

IT Support Engineer (1st Line)

Website Designer

Technical Support Engineer

IT Desktop Support

IT Support Analyst

Automation Quality Assurance Engineer

IT Applications Analyst

Junior Data Scientist

IT Manager

Technical Support Engineer

Senior Functional Consultant

Software Support Engineer - SQL

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