Home solutions advisor Work, Jobs in Leeds, Wyk (with Salaries)

Customer Care Advisor
Optimum Medical —Leeds
- £26,750 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
1d
Customer Support Advisor
InfoTrack —Leeds
- £26,300 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Organisational skills
- Annual leave
- Flexitime
Quick apply
Customer Experience Advisor
Novuna —Leeds
- £26,000 a year
- Weekend availability
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
Customer Services Advisor
ACCENT housing —Bradford
- £14 an hour
- Full-time
- Hybrid work
- CRM software
Quick apply
2d
Inbound Sales & Service Advisor
Clearanswer —Leeds
- £23,829 - £25,038 a year
- Full-time
- In-person
- Communication skills
Technical Product Support Advisor
InfoTrack —Leeds
- £26,300 a year
- Full-time
- Hybrid work
- Communication skills
- Time management
- Annual leave
- Flexitime
Quick apply
Virtual Key Account Manager
IQVIA —Leeds
- Full-time
- Remote
- Work from home
- Employee discount
Asda Foundation & Community and Projects Advisor
ASDA —Leeds
- Full-time
- In-person
- Communication skills
- Store discount
- Annual leave
3h
Customer Experience Advisor
Anchor —Bradford
- £26,900 - £29,000 a year
- Communication skills
- Employee discount
14d
Sales Assistant
Sofa.com —Castleford
- Part-time
- Computer literacy
- Computer skills
Quick apply
6d
Employee Relations Advisor
Avnet —Leeds
- Full-time
- Hybrid work
- Travel
- Human resources
- Communication skills
- Free parking
People Advisor
NSPCC —Leeds
- Microsoft Office
- Recruiting
- Annual leave
- Employee assistance programme
HR Advisor - Leeds
Fortrea —Leeds
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Human resources
- Organisational skills
- In-person
Policy Advisor for Bail and Remand
Ministry of Justice —Leeds
- £30,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
13d
Marketing Executive
TIEVA —Leeds
- £30,000 - £33,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
7d
No7 Advisor
Boots —York
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
Field Account Manager - McDonalds
Just Eat Takeaway.com —Leeds
- Full-time
- Analysis skills
- Communication skills
- Analytics
- Flexitime
- Employee discount
Regional Service Technician
Nichols plc —Leeds
- Full-time
- Computer literacy
- Maintenance
- Organisational skills
- Free parking
- Employee discount
Quick apply
Account Manager
BigChange —Leeds
- CRM software
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Corporate Sales Advisor (FTC October-December)
Bettys & Taylors Group —Harrogate
- £26,000 - £27,000 a year
- Full-time
- Hybrid work
- Bakery
- Communication skills
- Annual leave
- Employee assistance programme
1d

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Customer Care Advisor

Optimum Medical
Leeds

Quick apply

Job details

Permanent | Full-time
£26,750 a year
1 day ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company pension
Employee assistance programme
Paid volunteer time
Referral programme
On-site parking

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
GCSE
Complaint handling
Patient service
Customer interaction
Communication skills

Full job description

Are you a caring, detail‑driven team player who loves helping people and doing the right thing? Join Vyne Healthcare, part of Optimum Medical, and make a genuine difference to patients, care homes and healthcare professionals across the UK.

About the Role

As a Customer Care Advisor, you’ll be the compassionate, reliable point of contact for customers using our NHS dispensing service. Dealing with a wide range of inbound calls, emails and online enquiries, you’ll be responsible for ensuring every customer receives accurate information, excellent service and the support they need throughout their prescription journey.

You’ll build trusted relationships with patients, care assistants, care homes and healthcare professionals - acting as their advocate, solving problems with empathy, and ensuring they receive the products and information they need.

This role is based at our Leeds City Centre HQ (shortly due to relocate to the Stourton area on the outskirts of Leeds) , working 4 days per week in the office and 1 day from home. The starting salary is £26,750, with a clear progression pathway through our Customer Care career framework.

What You’ll Be Doing

Manage NHS prescriptions on behalf of customers
Process orders accurately across phone, email and online platforms
Support new referrals and clearly explain how our service works
Maintain precise, up‑to‑date customer records
Provide product information and guidance, championing Optimum Medical brands
Contact customers about order updates, delays or repeat requirements
Refer customers to healthcare professionals, including our Vyne nursing team, when needed
Welcome new customers and ensure they feel supported from day one
Chase outstanding prescriptions to maintain continuity of care
Handle complaints with empathy and a focus on doing the right thing
Support Vyne shop customers with queries, purchases and returns
Contribute positively to team targets, meetings and training

What We’re Looking For

Impeccable attention to detail and accuracy - you take pride in getting things right
A caring, patient‑focused approach and a genuine desire to help people is essential in this role
A strong team player who supports colleagues and contributes positively to the wider team
Excellent written and verbal communication skills
Ability to prioritise and multitask in a fast‑paced environment
Confident using multiple systems
A demonstrable passion for customer service and healthcare
Prior experience in a telephone‑based customer care or service role (healthcare experience is a bonus)

Why Optimum Medical?

We’re building the most people‑focused healthcare company in the industry. Our products - from healthcare lubricants to urology solutions - are used in every NHS hospital and in more than 60 countries worldwide. But what truly sets us apart is our culture.

We’re fast‑paced, supportive and obsessed with improvement. Our mantra, Constantly Create Better, guides everything we do. If you thrive in environments where people genuinely care, teamwork matters and doing the right thing is celebrated, you’ll feel right at home.

What We Offer

☑ Full induction plan, ongoing training and regular performance reviews
☑ Competitive salary with bonus scheme
☑ 27 days holiday plus bank holidays, with the option to buy or sell up to 5 days
☑ 2 paid volunteer/charity days each year
☑ Health Cash Plan and 24/7 GP Anytime service
☑ Employee Assistance Programme and Mental Health First Aiders
☑ Life Assurance (3x salary) and pension plan
☑ A vibrant, values-led culture with regular social events

Our Values

At Optimum Medical we LISTEN, we CREATE, we MAKE IT HAPPEN, we CARE, and we HAVE FUN. If you’re passionate about making a difference and want to be part of a company that puts people first, we’d love to hear from you.

Optimum Medical is committed to equality of opportunity and freedom from discrimination. We encourage applications from all backgrounds and communities.

Please note: we do not accept applications via recruitment agencies.

Pay: £26,750.00 per year

Benefits:

Casual dress
Company pension
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Experience:

Contact Centre: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

home solutions advisor jobs in leeds, wyk

Customer Care Advisor

Customer Support Advisor

Customer Experience Advisor

Customer Services Advisor

Inbound Sales & Service Advisor

Technical Product Support Advisor

Virtual Key Account Manager

Asda Foundation & Community and Projects Advisor

Customer Experience Advisor

Sales Assistant

Employee Relations Advisor

People Advisor

HR Advisor - Leeds

Policy Advisor for Bail and Remand

Marketing Executive

No7 Advisor

Field Account Manager - McDonalds

Regional Service Technician

Account Manager

Corporate Sales Advisor (FTC October-December)

I want to receive the latest job alerts for home solutions advisor in leeds, wyk

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