Support analyst Work, Jobs in Ely, Crf (with Salaries)

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10d

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Compliance Analyst

DragonBet
Cardiff

Quick apply

Job details

Permanent | Full-time
1 day ago

Benefits

Annual leave

Qualifications

Live chat
English
Analysis skills
Organisational compliance experience
Compliance management
Customer interaction
Incident log maintenance
Communication skills
Corporate regulatory compliance oversight
Analytics

Full job description

At DragonBet, we're looking for friendly and enthusiastic people who enjoy sport and want to grow their career in a fun and fast-moving industry.

We’re looking for a Compliance Analyst to join our Compliance team and support the business in meeting its regulatory obligations under our UK Gambling Commission (UKGC) licence.

This is a hands-on role with a strong focus on Safer Gambling and Anti-Money Laundering (AML). You’ll monitor customer activity, carry out reviews and risk assessments and communicate directly with customers via email, live chat and telephone.

You’ll also work closely with teams across the business to help ensure our compliance requirements are understood and consistently applied.

What You’ll Be Doing

Monitor compliance with UKGC Licensing Conditions and Codes of Practice (LCCP).
Support the implementation and ongoing development of Safer Gambling and AML/CFT policies and procedures.
Monitor customer accounts, identify risk and behavioural indicators and carry out appropriate interventions.
Conduct customer risk profiling and review due diligence documentation.
Communicate with customers regarding Safer Gambling and due diligence in a clear, professional and empathetic way.
Maintain accurate records of customer interactions, incidents and compliance activity.
Work closely with Customer Support and other teams to promote a strong culture of compliance.
Stay up to date with relevant regulatory requirements and contribute to the continuous improvement of our compliance processes and controls.

What We’re Looking For

At least 2 years’ experience in a compliance role within the iGaming industry, with direct experience of the UKGC regulatory framework.
Strong knowledge of UK Safer Gambling requirements, including customer interactions, affordability assessments and harm minimisation.
Good understanding of AML/CFT requirements within the remote gambling sector.
Experience working with compliance policies, procedures and internal controls.
Familiarity with AML/KYC screening, transaction monitoring and customer profiling tools.
Strong analytical and problem-solving skills, with excellent attention to detail.
Excellent written and verbal communication skills in English.
A professional, empathetic and confident approach when dealing with customers and colleagues.

Why Join Us?

This is a great opportunity to join a growing Compliance team where you’ll have the opportunity to make a genuine impact, develop your regulatory knowledge and play an important role in maintaining high standards of compliance across the business.

If you’re looking for a hands-on compliance role where no two days are quite the same, we’d love to hear from you.

What We Offer

The opportunity to grow your career in an exciting industry where sports and gaming come together.
A hybrid working environment, with our offices based in Cardiff.
Ongoing support from an experienced team to help you succeed in the role.
A friendly and collaborative team environment.
25 days of annual leave, plus public holidays, rising with service.
Regular team events, staff perks and a great office atmosphere.

Application question(s):

Do you have at least 2 years’ experience in a compliance role within the iGaming industry, with direct experience of the UKGC regulatory framework?

Work Location: Hybrid remote in Cardiff (Cardiff)

Quick apply

Refine Your Search

support analyst jobs in ely, crf

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Senior Statistical Officer

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