Training consultant Work, Jobs in Springburn, Glg (with Salaries)

Universal Banker
HSBC Global Services Limited —Glasgow
- From £28,800 a year
- Full-time
- Communication skills
- Banking
- Employee discount
3d
OT Implementation Consultant
Natural Power —Glasgow
- £27,000 - £40,000 a year
- Monday to Friday
- Annual leave
- Employee assistance programme
Patient Services Team Lead - Outpatients
Elanic —Glasgow
- £35,000 a year
- Full-time
- Microsoft Outlook
- Hospital
- Administrative experience
- Employee discount
- Sick pay
Quick apply
4d
Franchise Consultant (Arabic speaker) located in Scotland
2x Group —Paisley
- From £25,420 a year
- Part-time
- Hospitality
- English
- Business development
- Free parking
Quick apply
Sustainability Coordinator
AGS Airports —Glasgow
- Continuous improvement
- Budgeting
- Communication skills
- Free parking
- Employee assistance programme
10d
P3M Consultant
AtkinsRéalis —Glasgow
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
Operations Manager
Freedom Bakery —Glasgow
- £35,000 - £40,000 a year
- Full-time
- Bakery
- Continuous improvement
- Team management
- Sick pay
Quick apply
10d
Sales Rep (Direct Sales)
Let Property —Glasgow
- £45,000 - £75,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
11d
Senior Bridal Sales Consultant
Wed2B UK and ROI —Glasgow
- £13.06 an hour
- Part-time
- Sales
- Customer service
- Mentoring
- Employee discount
Quick apply
Property Investment Broker
Let Property —Glasgow
- £40,000 - £75,000 a year
- Full-time
- Sales
- In-person
Quick apply
11d
Graduate Actuarial Consultant
Broadstone Corporate Benefits Limited —Glasgow
- Up to £31,000 a year
- Full-time
- Maths
- Bachelor's degree
8d
Senior Heritage Consultant - Glasgow or Edinburgh
WSP —Glasgow
- Part-time
- Hybrid work
- Business development
- Leadership
- Communication skills
- Flexitime
- Work from home
Senior Workday Integration Consultant
SD Worx —Glasgow
- Hybrid work
- English
- Analysis skills
- Flexible schedule
- Referral programme
Quick apply
Management Consultant - Sustainability
Capgemini —Glasgow
- Hybrid work
- Business development
- Analysis skills
- Financial services
Customer Services Support (Self Invested Pensions)
XPS Pensions Group —Stirling
- Full-time
- Communication skills
- Time management
- Employee discount
- Referral programme
2d
Consultant/Senior Consultant - HR Operating Model Specialist
Capgemini —Glasgow
- Hybrid work
- Sales
- Data analysis skills
- Research
Operational Excellence - Consultant/Senior Consultant
Capgemini —Glasgow
- Hybrid work
- Business development
- Presentation skills
- Continuous improvement
Junior Clinical Fellow in OMFS
NHS Scotland —Glasgow
- £42,794 - £48,391 a year
- Weekend availability
9d
Trainee Neurophysiology Clinical Scientist - Paediatric Neurophysiology Service
NHS Scotland —Glasgow
- £43,231 - £52,679 a year
- Full-time
- Hospital
- Bachelor's degree
- Paediatrics
- Annual leave
- Employee assistance programme
9d
Senior Consultant - Modern Workplace
Capgemini —Glasgow
- Hybrid work
- Psychology
- Mentoring
- Agile
1d

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training consultant jobs near springburn, glg

Universal Banker

HSBC Global Services Limited -
Glasgow

Apply Now

Job details

Full-time
From £28,800 a year
3 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Client engagement
Customer support
Customer interaction
Communication skills
Banking

Full job description

What you'll do

As a Universal Banker, you’ll provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to bank with us. Our Universal Bankers actively raise fraud awareness protecting our customers and will identify and support those who are in potentially vulnerable situations or have more complex needs ensuring financial inclusion for all.

We’re looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential. What we’re really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we’re passionate about coaching and developing our people, you’ll have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you’ll:

Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience
Play an integral part in customer education around HSBC digital services and fraud awareness
Identify customers who are in vulnerable situations and determine the best way we can support them
Help our customers with more complex banking needs to ensure they feel supported in their choices

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers
The ability to take ownership of customer enquiries through to resolution, you’ll pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly and efficient service
Be resilient to a continuous changing environment

When & where you'll work

This is a full-time role that requires you to work 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday). Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Consultant training course is 9 days in total split over 3 weeks. As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive starting salary of £28,800 based on 35 hours per week, plus an annual discretionary performance bonus.

You’ll also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more
Perks at Work Benefit where you will be able to access to 30,000+ national and local employee discounts
A market-leading employer pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via [email protected].

Apply Now

Refine Your Search

training consultant jobs in springburn, glg

Universal Banker

OT Implementation Consultant

Patient Services Team Lead - Outpatients

Franchise Consultant (Arabic speaker) located in Scotland

Sustainability Coordinator

P3M Consultant

Operations Manager

Sales Rep (Direct Sales)

Senior Bridal Sales Consultant

Property Investment Broker

Graduate Actuarial Consultant

Senior Heritage Consultant - Glasgow or Edinburgh

Senior Workday Integration Consultant

Management Consultant - Sustainability

Customer Services Support (Self Invested Pensions)

Consultant/Senior Consultant - HR Operating Model Specialist

Operational Excellence - Consultant/Senior Consultant

Junior Clinical Fellow in OMFS

Trainee Neurophysiology Clinical Scientist - Paediatric Neurophysiology Service

Senior Consultant - Modern Workplace

I want to receive the latest job alerts for training consultant in springburn, glg

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