Direct support program Work, Jobs in Leeds, Eng (with Salaries)

Customer Support
Test Email —York
- £34 - £35 an hour
- Full-time
- CRM software
- Communication skills
Quick apply
2d
Trainee Site Supervisor
Equans —Leeds
- Full-time
- Management
- Computer literacy
- Continuous improvement
- Annual leave
- Employee assistance programme
8d
Retrofit Coordinator
Equans —Leeds
- Full-time
- Annual leave
- Employee assistance programme
Customer Care Co-ordinator
BarrattDevelopments —Leeds
- Typing
- Construction experience
- Communication skills
11d
Employee Relations Advisor
Schneider Electric —Leeds
- Full-time
- Hybrid work
- Human resources
- Annual leave
- Life insurance
Operator Recruiter
Flannery Plant Hire —Wakefield
- Communication skills
- Annual leave
- Employee assistance programme
Vice President - WC Claims
Gallagher Bassett —York
- £114,500 - £223,500 a year
- Remote
- Master's degree
- Bachelor's degree
- Team management
Compliance & Planning Coordinator
Equans —Wakefield
- £26,734.50 a year
- Full-time
- Microsoft Word
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Occupational Therapist
Leapfrog Therapies —Ossett
- £40 - £60 an hour
- Part-time
- Experience working with children
- Travel
- Patient care
- Free parking
- Profit sharing
Quick apply
1d
Field Service Technician
Mettler Toledo —Leeds
- Maintenance
- Analysis skills
- Travel
- Annual leave
- Employee assistance programme
Marketing Assistant (FTC - 9 months)
Winncare —Bradford
- £25,000 - £26,000 a year
- Full-time
- Marketing
- Social media management
- Business
Quick apply
5h
Technical Services Manager
Equans —Wakefield
- Full-time
- Management
- Engineering
- Annual leave
- Employee assistance programme
Lab Technician
PPG —Batley
- Full-time
- Laboratory experience
- Bachelor's degree
- Continuous improvement
Quick apply
FAT Engineer
Schneider Electric —Leeds
- Full-time
- Schematics
- English
- No degree
- Annual leave
- Life insurance
Risk Consultant / Senior Risk Consultant
AECOM —Leeds
- Full-time
- Hybrid work
- Management
- Bachelor's degree
Site Manager
Legacie —Leeds
- £50,000 - £65,000 a year
- Full-time
- Engineering
- Mentoring
- Organisational skills
- Employee assistance programme
Quick apply
5h
Liability Technical Quality Lead
Sedgwick —Leeds
- Full-time
- Analysis skills
- Continuous improvement
- Training & development
- Employee assistance programme
- Employee discount
Principal Civil Infrastructure Engineer (Development)
WSP —Leeds
- Part-time
- Hybrid work
- Construction experience
- Flexitime
- Work from home
Multi Skilled Operative
Equans —Leeds
- Full-time
- Annual leave
- Employee assistance programme
Senior AI Sales Executive
Simpro —Leeds
- Sales
- Annual leave
- Employee assistance programme
Quick apply

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direct support program jobs near leeds, eng

Customer Support

Test Email
York

Quick apply

Job details

Full-time
£34 - £35 an hour
2 days ago

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Complaint handling
Relationship management
Customer interaction
Root cause analysis
Communication skills

Full job description

Test Email is seeking a dedicated Customer Support Representative to join our team. This role is mainly responsible for ensuring the satisfaction of our customers by providing exemplary and timely assistance, handling inquiries, and resolving complaints effectively.

Responsibilities:

- Managing large amounts of incoming calls and emails.
- Identifying customers' needs, clarifying information, researching every issue, and providing solutions.
- Establishing a good relationship and engagement with customers and facilitating the sales process.
- Maintaining customer records by updating account information.
- Resolving product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Contributing to team effort by accomplishing related results as needed.
- Understanding and promoting company programs.

Our Customer Support Representative is not only oriented in service but should also have a broad knowledge of the products or services that our company offers and how they can benefit our customers. The ultimate goal is to ensure that an excellent standard of service and a high level of customer satisfaction is achieved.

Qualifications:

- Previous experience in a customer support role.
- Track record of over-achieving quota.
- Strong phone and verbal communication skills along with active listening.
- Familiarity with CRM systems and practices.
- Ability to multi-task, prioritize, and manage time effectively.
- Excellent verbal and written communication skills.
- High school diploma or equivalent; college degree preferred.

Test Email values its employees and provides a thorough training program and a supportive work environment. Our representatives have a direct impact on our relationship with our customers and are key to ensuring customer satisfaction.

Benefits:

- Competitive salary package.
- Comprehensive medical benefits including dental and vision.
- A fun working environment with a fully-stocked kitchen and regular team bonding activities.
- Opportunities for professional development, travel, and attend industry events.
- Generous vacation package.

Test Email is a dynamic and rapidly growing company. We understand that our success is solely dependent on the success of our customers and we are committed to providing unparalleled support. We look forward to welcoming a new team member who shares our dedication to customer satisfaction.

Quick apply

Refine Your Search

direct support program jobs in leeds, eng

Customer Support

Trainee Site Supervisor

Retrofit Coordinator

Customer Care Co-ordinator

Employee Relations Advisor

Operator Recruiter

Vice President - WC Claims

Compliance & Planning Coordinator

Occupational Therapist

Field Service Technician

Marketing Assistant (FTC - 9 months)

Technical Services Manager

Lab Technician

FAT Engineer

Risk Consultant / Senior Risk Consultant

Site Manager

Liability Technical Quality Lead

Principal Civil Infrastructure Engineer (Development)

Multi Skilled Operative

Senior AI Sales Executive

I want to receive the latest job alerts for direct support program in leeds, eng

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