Customer it support manager Work, Jobs in Glaisdale, Nth (with Salaries)

Business Analyst (Wacoal Europe)
Bravissimo —Kettering
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Bachelor's degree
Quick apply
Support Controller
Network Rail —Rugby
- £66,113 a year
- Weekend availability
- Annual leave
- Employee discount
2d
IT Service Manager
XPO Logistics —Crick
- £50,000 - £65,000 a year
- Project management
- Team management
- Budgeting
Quick apply
10d
Desktop Support Engineer
Getronics —Wellingborough
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
11d
Repairs Officer
Civic Recruitment Limited —Kettering
- £39.50 an hour
- Full-time
- Supervising experience
- Project management
- Continuous improvement
Quick apply
11d
Channel Support Manager
G Touring —Market Harborough
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Outlook
Quick apply
Business Support Manager
CEVALogistics —Kettering
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
General Manager’s Assistant, Customer Fulfilment
Amazon UK Services Ltd. —Kettering
- Full-time
- Leadership
- Flexible schedule
Customer Service Administrator
Great Bear —Desborough
- £26,500 - £28,500 a year
- Full-time
- Computer literacy
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Transport Solutions Development Manager
Great Bear —Desborough
- Full-time
- Business development
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
Quick apply
9d
Sales Assistant
Topps Tiles —Kettering
- £10.85 - £12.71 an hour
- Weekend availability
- Customer service
- No experience needed
- Retail sales
- Employee discount
Senior Account Manager
Origin Business Finance Ltd —Northampton
- £130,000 - £160,000 a year
- Full-time
- Salesforce
- In-person
- Free parking
Quick apply
3d
Centre Administrator
The Bedford College Group —Kettering
- £24,552 - £26,754 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Annual leave
10d
IT Support Assistant
ID Logistics & Transport Ltd —Rugby
- £27,000 - £32,000 a year
- Full-time
- Computer literacy
- Maintenance
- Warehouse experience
Quick apply
Accounts & HR Support Assistant
Waste Water Management Services —Kettering
- £30,000 - £33,000 a year
- Full-time
- Human resources
- Recruiting
- Communication skills
Quick apply
2d
Depot Manager
BAM Construction —Wellingborough
- Presentation skills
- Continuous improvement
- Leadership
Delivery Support Controller
Booker Group —Wellingborough
- Travel
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
1d
Safer Communities Administrator
North Northamptonshire Council —Kettering
- £27,254 - £27,694 a year
- English
- Databases
- Administrative experience
- Employee assistance programme
Logistics Supervisor
Hambleton Bakery —Oakham
- £28,275 a year
- Full-time
- Organisational skills
- Computer skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
12d
Stores Operative (Insite Stores Operative)
Rubix —Kettering
- Weekend availability
- Customer service
- Organisational skills
- Manufacturing

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customer it support manager jobs near glaisdale, nth

Business Analyst (Wacoal Europe)

Bravissimo -
Kettering

Quick apply

Job details

Permanent | Full-time

Qualifications

Microsoft Powerpoint
Power BI
Dashboard visualisation
Report generation
Stakeholder collaboration
User stories
Requirement elicitation
Stakeholder liaison
Business analysis
Internal department liaison
Microsoft Office Suite
Requirements gathering workshops
Change management
Analysis skills
Bachelor's degree
Continuous improvement
Scrum
Business requirements
Communication skills

Full job description

Location: Desborough – Hybrid (minimum 50% office based)

Reports to: Head of PMO

Contract Type: Permanent, 40 hours per week

Salary: Competitive

About Wacoal

Wacoal Europe are leaders in the A-K cup, 28-48 back size intimate apparel market, offering a whole family of brands, each with their own personality and position in the market. We understand that one size does not fit all and that every woman is different in terms of her size, shape, taste and even how she feels! We offer high quality, fashion conscious lingerie and bra-sized swimwear, which is now stocked in over 5000 retailers, including national and independent stores as well as online across the globe, in more than 30 countries. We employ a total of approximately 465 people at our head office in the UK, our production centres and sales offices across the world.

Role Summary

We are looking for a commercially minded and detail-oriented Business Analyst to help drive business improvement initiatives across the organisation. This role will partner with stakeholders at all levels to understand business challenges, gather requirements, analyse data, and recommend solutions that improve processes, systems, and customer experiences.

The successful candidate will combine strong analytical thinking with excellent communication skills, acting as a bridge between business teams and technical stakeholders to ensure solutions deliver measurable value.

Purpose of the Role

To identify business needs, analyse processes and data, and support the delivery of solutions that improve operational efficiency, enhance customer outcomes, and contribute to organisational goals.

Key Responsibilities

Business Analysis & Requirements Gathering

Work with stakeholders to understand business objectives, challenges, and opportunities.
Facilitate workshops, interviews, and meetings to gather and document business requirements.
Translate business needs into clear and actionable requirements, user stories, process maps, and functional specifications.
Ensure requirements are accurate, complete, and aligned with business priorities.

Process Improvement

Analyse existing business processes and identify opportunities for improvement.
Map current ("as-is") and future ("to-be") processes.
Recommend practical solutions that drive efficiency, reduce risk, and improve performance.
Support continuous improvement initiatives across the business.

Data Analysis & Insight

Gather, interpret, and analyse data from multiple sources.
Produce reports, dashboards, and recommendations to support informed decision-making.
Identify trends, risks, and opportunities using data-driven insights.
Measure and report on the success of implemented changes.

Project & Change Support

Work closely with project managers, product teams, and subject matter experts throughout project lifecycles.
Support business change activities, including impact assessments and stakeholder engagement.
Assist with testing activities, including user acceptance testing (UAT).
Help ensure successful implementation and adoption of new processes and systems.

Stakeholder Management

Build strong relationships across departments.
Communicate findings, recommendations, and project updates clearly and effectively.
Challenge constructively and influence decision-making through evidence-based analysis.
Act as a trusted advisor to business stakeholders.

Skills & Experience

Essential

Experience working in a Business Analyst or similar analytical role.
Strong requirements gathering and documentation skills.
Experience analysing business processes and identifying improvements.
Ability to interpret and present data effectively.
Excellent stakeholder management and communication skills.
Strong problem-solving and critical-thinking abilities.
Experience working within project or change environments.
Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Visio or process-mapping tools.

Desirable

Professional Business Analysis qualification (e.g., BCS, IIBA, CBAP, Agile BA).
Experience with Agile, Scrum, or Waterfall delivery methodologies.
Knowledge of business intelligence or reporting tools such as Power BI.
Experience supporting digital transformation or system implementation projects.

Behaviours & Ways of Working

We are looking for someone who:

Is curious and enjoys understanding how things work.
Uses data and evidence to inform decisions.
Collaborates effectively with diverse teams and stakeholders.
Communicates clearly and confidently.
Takes ownership and follows through on commitments.
Adapts positively to change and ambiguity.
Continually seeks opportunities to improve processes and outcomes.

Interested?

If this role sounds like a perfect fit for you, we’d absolutely love to hear from you! Just click the ‘Apply Now’ button below and you’ll be taken to a new page where you can send us your application.

Please include your CV and a cover letter telling us why you’d love to join Bravissimo and what you’d bring to the role. We really do read every single one - honestly! and we can’t move forward without it, so take this as your moment to tell us your story (as we love getting to know you) and your why!

If this opportunity makes you feel excited (we hope it does!), don’t wait too long to apply as we may close the advert early if we receive lots of applications.

Quick apply

Refine Your Search

customer it support manager jobs in glaisdale, nth

Business Analyst (Wacoal Europe)

Support Controller

IT Service Manager

Desktop Support Engineer

Repairs Officer

Channel Support Manager

Business Support Manager

General Manager’s Assistant, Customer Fulfilment

Customer Service Administrator

Transport Solutions Development Manager

Sales Assistant

Senior Account Manager

Centre Administrator

IT Support Assistant

Accounts & HR Support Assistant

Depot Manager

Delivery Support Controller

Safer Communities Administrator

Logistics Supervisor

Stores Operative (Insite Stores Operative)

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